7
SEELEY INTERNATIONAL –
OWNER
’
S MANUAL
6
CHECK BEFORE CALLING FOR SERVICE cont.
c. The Braemar SCC has special safety features built in to protect
your Add-On Cooling system. It will switch off the Add-On Cooling
output signal when the supply air temperature drops below a pre-
set minimum value and will restart after the supply air temperature
rises by a pre-set value and the delay timer has elapsed.
d. Call the installer to check you have the required number of outlets
open
e. Once the above have been checked and repaired as required, call
1300 657 506
It is important that you recognise whether the fault is with the Ducted Gas Heater
or if the fault is with the Add-On Cooling Unit. For prompt, efficient service, please
follow the above before calling the appropriate number below.
When calling the Warranty Service number, please ensure you have your model
and serial number available, along with date of purchase, and if possible a
description of the problem.
Please NOTE
For Refrigerated Cooling Issues
1300 657 506
For Ducted Heater Issues
1300 650 644
CHECK BEFORE CALLING FOR SERVICE
Before calling Service, please check the following:
Braemar SCC
1300 650 644
1300 650 644
1300 657 506
1. If a new installation, please contact the installer to ensure the
installation has been completed and commissioned.
2. You MUST have a control as shown
–
, if not,
please
refer back to your installer.
3. Does the display show any information?
a. If yes, go to Step 4.
b. If No, check power supply to Heater.
i. Repair power supply and set time and day.
ii. Follow procedure in your Braemar Ducted Gas Heater
Owner's Manual on how to set up and operate your system.
iii. After completing the above checks and rectifying any fault as required, if
your appliance continues not to operate, please call
4. Does the display show a
“
Snow Flake
”
symbol?
a. If Yes,
i. Is there air coming out of the outlets in your home?
ii. If No,
1. Ensure SCC is set to COOL and the set point is below the room
temperature.
2. Check and clean return air filter.
3. Check and open outlets and/or zones.
4. Check duct for disconnection or damage.
5. After the above have been checked and repaired as required, please
call
b. If Yes, continue below:
i. Check Circuit Breaker and/or Isolator to Add-On Cooling Unit. If
electricity is available, the Unit may be timing out on the inbuilt safety
timer. Wait 5 minutes and re-check.
ii. If fan is blowing on Outdoor unit, check large pipe's temperature, this
pipe should be cold to touch.
If not cold, please have the installer check for refrigerant leaks before
calling Braemar Service on
iii. Does the Add-On Cooling run for short periods of time?
1. If No, refer 4.a.ii above
2. If Yes,
a. Check to ensure enough outlets are open.
b. Check and clean return air filter.
SACC Series Add-On Cooling Unit