Brady BP-1244, Operator'S Manual

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Thermal Printhead
This warranty is limited to a period of 6 months for the 1244/1344
thermal printhead. This 6-month warranty is valid only if a Brady
thermal label media is used. Failure to use Brady media is justification
for invalidation of this thermal printhead warranty. This warranty does
not cover printheads which have been misused, altered, neglected,
handled carelessly, or damaged due to improper cleaning or unauthorized
repairs.
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit
shall be returned, freight and insurance prepaid, in the original shipping
containers, to Brady at: 655 W. Good Hope Road, Milwaukee, WI,
53225. A Return Material Authorization (RMA) number must be issued
before the product can be returned. To open an RMA please call the
Brady Technical Service Department at 1-800-643-8766. Please include
your RMA number on the outside of the box and on the shipping
document. Include a contact name, action desired, a detailed description
of the problem(s), and examples when possible with the defective unit.
Brady shall not be responsible for any loss or damages incurred in
shipping. Any warranty work to be performed by Brady shall be subject
to Brady’s confirmation that such product meets Brady warranty. In the
event of a defect covered by its warranty, Brady will return the repaired
or replaced product to the Purchaser at Brady’s cost.
With respect to a defect in hardware covered by the warranty, the
warranty shall continue in effect until the end of the original warranty
period, or for sixty (60) days after the repair or replacement, whichever is
later.
C-2
BP-1244/BP-1344