background image

Maintenance and service

RTG 199 ME – 6 720 811 615 (2015/04)

37

Fig. 60 Locked condition

Whenever LCD shows 

, the temperature setting cannot be 

adjusted because the appliance is in use by a user which already 
selected a different temperature. Appliance will be automatically unlock 
5 minutes after closing hot water tap.

7

Maintenance and service

7.1

Annual maintenance

(To remove front cover, see page 9.)

Venting System

• Venting system - inspect inside of flue pipe for any blockage or 

restriction. Observe burner flames during heater operation. (front 
cover must be removed). Inspect the combustion air inlet pipe for 
blockage or debris. Inspect combustion air and exhaust terminations 
for blockage or debris. Inspect the combustion chamber for blockage 
or debris.

Combustion Chamber

• Inspect burner observation window (Fig.70, #13, page  50) for 

cracks or spillage of flue gases. Observe burner flames during heater 
operation. Flames should be steady and blue with no signs of 
yellowing. Yellow burner flames are an indication of improper 
combustion. Refer to Section 4.4, page 24, chapter 4.3, page 11 of 
this manual to verify exhaust system and combustion air supply 
meets manufacturer's specifications

Pressure Relief

• Manually open the pressure relief valve to ensure proper operation

Inlet Water Filter

• Verify the inlet filter screen is clean and undamaged. The inlet water 

filter is located on the bottom of the appliance, to the right of the cold 
water inlet fitting. (See Fig.35, page 30). Close installer supplied 
water shutoff and remove wireform spring clip from filter. Remove 
filter, clean and or replace if damaged

Descaling

• In areas where the water supply has a high mineral content, the heat 

exchanger should be flushed with a descaling solution. Scale build up 
will shorten the life of the water heater and damage resulting from 
scale is not covered under warranty. Refer to section7.3 for detailed 
instructions on descaling the heat exchanger

Fin Coils

• Inspect heat exchanger fin coils for soot build-up or blockage. If there 

is evidence of soot build-up or blockage, the heat exchanger should 
be removed by a professional and cleaned thoroughly

7.2

Winterizing for seasonal use

The water heater must not be installed in a location where it may be 
exposed to freezing temperatures. If the heater must be left in a space 
which is likely to experience freezing temperatures, all water must be 
drained from the heater. If precautions are not taken, resulting damage 
will not be covered under the warranty. NOTE: Use of agents such as 
anti-freeze is not permitted and voids the warranty, as they may cause 
damage to the water heater's internal components.

1. Press ON/OFF switch on the water heater to turn OFF the heater and 

unplug power supply cord. The display should be blank.

2. Shut off gas supply to heater.
3. Shut off the water supply to the water heater using installer supplied 

shutoff valve.

4. Open hot water taps to drain and relieve pressure from the plumbing 

system. If water continues to flow after 5 minutes, a crossover of the 
hot and cold water pipes is present and must be corrected before 
proceeding.

5. Disconnect inlet and outlet water pipes from the water heater. Place 

a small bucket underneath the water heater to catch residual water 
remaining inside the water heater.

6. Using an air compressor, blow short bursts of air (100psi max) 

through the inlet water connection until there is no water present 
coming through the outlet water connection of the heater.

7. Reconnect water fittings and return heater to service when danger of 

freezing has passed.

8. Empty condensate trap (if applicable).

7.3

Mineral scale build-up

Periodic descaling may be necessary in areas with high mineral content 
in the water. Scale buildup in the heat exchanger may result in lower flow 
rates, error codes of A7 and E9 and boiling sounds in the heat 
exchanger. 
A water softener is required if the water hardness exceeds 6 grains/gal 
(103 mg/l) calcium carbonate. Damage to the water heater resulting 
from hard water/scale deposits will not be covered under warranty.

Descaling using a pump

▶ Disconnect electrical supply from the water heater.
▶ Shut off the water supply to the water heater using (installer 

supplied) shutoff valve.

▶ Open hot water taps to drain and relieve pressure from the plumbing 

system.

▶ Drain water from the unit's heat exchanger by disconnecting inlet and 

outlet water connections from the heater.

▶ Connect a line (A) from the outlet of the circulating pump (installer 

supplied) to the inlet water fitting on the water heater (see fig. 61.)

▶ Using another line (B), connect the water outlet fitting on the water 

heater. Route the other end of this line into a descaling reservoir.

DANGER: 

▶ Always shut off the electrical power supply, shut off 

the manual gas valve and shut off the water valves 
whenever servicing.

NOTICE: 

▶ Inspect and clean the complete water heating system 

once a year.

▶ Carry out a maintenance as necessary. Immediately 

repair all faults to avoid damage to the system.

Annual maintenance table

Every year

1.

Inspect venting system

X

2.

Inspect combustion chamber

X

3.

Inspect burner

X

4.

Inspect condensate trap

X

5.

Inspect water filter

X

Table 35  Annual maintenance

Summary of Contents for RTG 199 MEN

Page 1: ...d plumber or gas fitter Upon completion of the installation these instructions should be handed to the user of the appliance for future reference What to do if you smell gas Turn off the gas shut off...

Page 2: ...5 2 Position of the fuses in control unit 33 6 Operation instructions 34 6 1 Description LCD Display 34 6 2 For your safety read before operating your water heater 35 6 3 Power 35 6 4 Temperature sele...

Page 3: ...installer If you smell flue gas Switch off the appliance Open windows and doors Inform a trained and certified installer Insufficient ventilation may cause toxic flue gas to escape Risk of poisoning...

Page 4: ...r heater Select and install the automatic mixing valve in accordance with the valve manufacturer s recommendations and instructions Water exiting from drain valves can be extremely hot To avoid injuri...

Page 5: ...adjacent to the appliance or to lower floors of the structure When such locations cannotbeavoided itisrecommendedthatasuitable drainpan adequatelydrained beinstalledunderthe appliance The pan must no...

Page 6: ...ble water shall not be connected to any heating system or component s previously used with a nonpotable water heating appliance WARNING Installation in mobile homes Installationinmobilehomesshallconfo...

Page 7: ...ecifications Technical data Approved in US Canada Bradford White is constantly improving its products therefore specifications are subject to change without prior notice Technical characteristics Unit...

Page 8: ...e homes boats or any mobile installation Modular homes are acceptable for installation Use above 8000 ft A S L altitude see page 22 Outdoor installation without installation of Outdoor kit Application...

Page 9: ...s or any occupied rooms normally kept closed See chapter 4 4 page 24 4 Youmustcorrectlyventyourheater Seechapter4 3 page11 on VENTING 5 The appliance and its gas connection must be leak tested before...

Page 10: ...RTG 199 ME 6 720 811 615 2015 04 10 3 5 Dimensions and minimum installation clearances Fig 6 Dimensions 1 On Off button 2 Reset button 3 Program key 4 Power ON or stand by LED 5 LCD display 6 Up butt...

Page 11: ...llation practice is to first determine the venting combustion air point of termination then design the piping layout back to the heater NOTICE Do not reduce the exhaust or combustion air vent pipe siz...

Page 12: ...t piping see Fig 16 Fig 8 Concentric kit Fig 9 Concentric kit vent assembly Fig 10 Concentric kit installation LA 12 inches LB 3 inches stainless steel pipe NOTICE In areas where outside temperatures...

Page 13: ...ion air inlet terminations for twin pipe penetration is 3 feet Minimum combustion air and exhaust pipe length The minimum exhaust pipe length is 1 foot 0 3m of straight vent pipe The minimum combustio...

Page 14: ...n of example Max length 28 5 90 elbow reduction 10 sub total 18 5 45 elbow reduction 2 5 Total 16 Table 14 For this example the maximum allowable combustion air pipe length is 16 feet System used Twin...

Page 15: ...nventilated soffit F Clearance to outside corner G Clearance to inside corner H Clearance to each side of center line extended above meter regulator assembly 36 in within a height 15 feet above meter...

Page 16: ...entilated soffit F Clearance to outside corner G Clearance to inside corner H Clearance to each side of center line extended above meter regulator assembly 36 in within a height 15 feet above meter re...

Page 17: ...nger strap Fig 14 Horizontal venting installation combustion air piping not shown 1 Termination 2 Minimumabovegroundornormallyexpectedsnowaccumulation level 3 Appliance 4 Elbow note minimum 1ft of str...

Page 18: ...18 Fig 17 1 Appliance 2 Condensate drain 3 Elbow 4 Hose clamp 5 Firestop support 6 Firestop support 7 Rain cap 8 Storm collar 9 Flashing 10 4 minimum air space Fig 18 LA 3ft minimum WARNING Single pip...

Page 19: ...he flue gas exhaust accessory to the top of the unit fig 20 position 1 using the 4 screws and gasket provided and fully insert vent pipe into the accessory If using 4 venting a 3 to 4 increaser should...

Page 20: ...iting backdraft under the following conditions see fig 23 The vent hood is only to be used in the exhaust vent piping The vent hood can only be used for horizontal terminations The vent hood is able t...

Page 21: ...shown for clarity purposes 1 Good 2 Better 3 Best 4 Enclosed vent pipe Do not install damper 5 Unconditioned space Do not install damper 6 Preferred damper position for vertical terminations 4 3 7 Ve...

Page 22: ...wer fan speed P1 Maximum power fan speed P1 0 2000 ft 0 610 m 3 5 32 ft 7 No modification required No modification required For operation at elevations above 2 000 ft 610 m the equipment ratings shall...

Page 23: ...ide detector with alarm and battery back up may be installed on the next adjacent floor level b In the event that the requirements of this subdivision can not be met at the time ofcompletion of instal...

Page 24: ...infiltration rate of 0 40 ACH or less must be provided with combustion air per the National Fuel Gas Code Consult a HVAC specialist if your air infiltration rate is questionable The space must have tw...

Page 25: ...xcept for the times the burner is on In the event of power outage in conjunction with freezing temperatures it is recommended that the heater be drained See chapter 7 2 page 37 Winterizing for drainin...

Page 26: ...ater heater as shown in fig 32 Use the included screws to secure the brackets at the bottom of the water heater to the wall If the wall is sheathed with plaster or drywall it is recommended that a sup...

Page 27: ...l gas fittings Bubbles are asignofa leak A combustible gas detector may also be used to detect for leaks GAS LINE SIZING The gas supply piping for a single heater should be sized for a maximum drawof1...

Page 28: ...um pipe capacity in cubic feet of Natural Gas per hour for gas pressures of 14 W C 0 5psig or 25 mbar or less and a pressure drop of 0 5 W C 1 25mbar based on 0 60 specific gravity gas EHD EquivalentH...

Page 29: ...wanceisnecessaryforanordinarynumberof fittings 4 10 Water connections When facing the heater the cold connection is on the bottom right and the hot connection is on the bottom left Centrally locating...

Page 30: ...and the heater No reducing coupling or other restriction may be installed in the discharge line The discharge line must be a minimum of 4 above a drain and installed such that it allows complete drai...

Page 31: ...nklesswaterheaterinacombinationDHW and space heating application will result in the product warranty being reduced to 3 years Fig 38 Pressure drop curve CAUTION If the set point temperature is above 1...

Page 32: ...ve and connect manometer tube to test point Static Pressure Test Turn gas supply back on Record static gas pressure reading in table 33 Operating Pressure Test Press ON OFF button into ON Immediately...

Page 33: ...Theheater is wired as shown in thewiring diagram chapter 10 Fig 66 Fig 42 Connecting power supply cord 1 Power cord length 3ft Note The outlet the appliance is plugged into should be clear from possi...

Page 34: ...all parts in reverse order 6 Operation instructions Fig 45 1 On Off button 2 Reset button 3 Program Key 4 LCD display 5 Up button 6 Down button 7 Power On or stand by LED 6 1 Description LCD Display...

Page 35: ...e gas supply and call a qualified service technician Forceful repair may result in a fire or explosion C Do not use this appliance if any part has been under water Immediately call a qualified service...

Page 36: ...w to reset error first Record the error code on LCD and consult Problem solving chapter 9 1 page 44 Fig 57 After following instructions indicated in Troubleshooting section press reset button firmly i...

Page 37: ...warranty NOTE Use of agents such as anti freeze is not permitted and voids the warranty as they may cause damage to the water heater s internal components 1 Press ON OFF switch on the water heater to...

Page 38: ...ural Gas and 8 WC for Propane Do not proceed in adjusting CO2 until pressure is at or above these levels but not to exceed 10 5 WC for Natural Gas and 13 WC for Propane A Once Gas Pressure is adequate...

Page 39: ...sitive and should be made in small increments It may take several minutes for readings to stabilize 3 Verifyboth P1 and P2 CO2 readings are within the rangesspecified in table36 Repeat steps 1 and 2 a...

Page 40: ...er 4 14 page 32 note reducing P1 values below maximum will reduce maximum power of the appliance P2 Minimum Power 7 7 20 see chapter 4 3 8 page 22 P3 Remote Controls installed _0 _0 6 Not available P4...

Page 41: ...u chapter 7 6 Select the sub mode H0 Write the number that shows in the display Select the sub mode H1 Write the number that shows in the display Select the sub mode H2 Write the number that shows in...

Page 42: ...shower heads faucet aerators and whole house filters are clear of debris 4 Confirm the heater s gas type coincides with the type of gas being supplied See fig 2 page 8 for location of rating plate 5...

Page 43: ...ater pressure For installation on a private well system with the use of a pressuretank thelowestpressurerangesettingrecommendedis40 60 psi 2 75 4 15 bar Consult your installer or local plumber for eff...

Page 44: ...y damage due to freezing conditions is not covered under warranty 2 In areas where water has a high mineral content periodic descaling may necessary 3 Check wire connections at outlet temperature sens...

Page 45: ...ty 3 Check sensor ref page 48 chapter 11 Backflow temperature sensor over 309 F The appliance will close the burner and lock non volatile 1 Check inlet outlet vent pipes 2 Check if secondary fan conne...

Page 46: ...ee chapter 7 4 page 38 6 Check that the minimum power fan speed has been adjusted to the proper value See page 22 Internal hardware software failure 1 Disconnect power supply cord and check the two wi...

Page 47: ...Water flow sensor 8 Flue gas limiter 9 Heat exchanger overheat sensor ECO 10 Gas valve 11 Jumper resistance 12 Water valve 13 Primary fan 14 ON OFF switch 15 Secondary fan 16 AC plug 17 Main connecti...

Page 48: ...Sensor resistance charts RTG 199 ME 6 720 811 615 2015 04 48 11 Sensor resistance charts Fig 67 Outlet Inlet immersion sensor characteristics Fig 68...

Page 49: ...Functional scheme RTG 199 ME 6 720 811 615 2015 04 49 12 Functional scheme Fig 69 Functional scheme...

Page 50: ...me sensor 4 Primary fan Mixer 5 Outlet temperature sensor 6 LCD display 7 On Off button 8 Reset button 9 Program key 10 Flue gas limiter 11 Heat exchanger overheat sensor 12 Ignition electrodes 13 Obs...

Page 51: ...the product life Contact your city authorities for information about the disposal of recyclable products Saving water resources Make sure you close all the taps after any use Avoid leaving the taps d...

Page 52: ...hipping or delivery charges ii any removal installation or re installation charges iii any material and or permits required for installation re installation or repair iv charges to return the defectiv...

Page 53: ...ssociated with repair and or replacement 3 Replace and or repair any heater without complete model serial number 4 Replace any heater without prior receipt of actual rating plate from appliance and co...

Page 54: ...located on rating plate on right side panel ___ ___ ___ ___ ___ ___ ___ ___ Gas Pressure Reading 1 1 See Chapter 4 14 page 32 and gas pressure table to be filled out by installer Static Operating Wate...

Page 55: ...RTG 199 ME 6 720 811 615 2015 04 55 Notes...

Page 56: ......

Reviews: