Troubleshooting
If you have problems using this product, check the following points before you request service. If you still have
a problem, contact our technical support.
Problem
Solution
No power
The fuse inside the vehicle cigarette lighter plug is blown.
Replace the fuse.
The ACC switch of the vehicle is not on. Turn the ACC switch on.
No sound
Press
MODE
to select the correct audio input.
Volume of the connected device is low or muted. Increase volume
on the connected device.
Playback on the connected device pauses or stops. Resume
playback on the connected device.
Cannot connect through Bluetooth
The device is not paired with the sound bar. Pair the two (see
“Bluetooth Play” section).
Bluetooth on the device is disabled. Refer to the device’s user
manual on how to enable Bluetooth.
Make sure the device is within range.
The sound bar is already connected with another Bluetooth
device. Disconnect the current Bluetooth connection.
Audio quality from Bluetooth
connection is poor.
Move the device closer to the sound bar or remove obstacles or
sources of interference that are affecting Bluetooth reception.
No response
Power glitch or interference. Disconnect power for ten seconds
then reconnect power.
Care of the Environment
Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official
collection point for recycling. By doing this, you help to preserve the environment.
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