Bose Sleepbuds Troubleshooting Download Page 3

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TROUBLESHOOTING

2 9

E N G

SYMPTOM

SOLUTION

Poor sound quality

Make sure that both sleepbuds™ fit securely in your ears

(see page 15).
Make sure that you’re using the right size StayHear

+ Sleep tip for

each sleepbud™ (see page 16). You may need a different size for

each ear.
Make sure that the sleepbuds™ are correctly oriented in the

S Sleep tips. The Bose

logo on the sleepbud™ should face

outwards and be right-side up, and both charging contacts should be

visible through the back of the tip (see page 17).
Clear any debris or wax buildup from the S Sleep tips and

sleepbuds™ nozzles.

Sleepbuds™ falling

out of ears

Make sure that both sleepbuds™ fit securely in your ears

(see page 15).
Make sure that you’re using the right size S Sleep tip for

each sleepbud™ (see page 16). You may need a different size for

each ear.

S Sleep

tips falling off

Securely attach the tips to the sleepbuds™ (see page 17).
Clean the tips (see page 26).

Summary of Contents for Sleepbuds

Page 1: ...wer support Bluetooth Low Energy Check the Bose Sleep app to make sure that your sleepbuds software is up to date Make sure that you are using the Bose Sleep app not a different app to control your sl...

Page 2: ...to a different AC mains power source Check the charging case battery lights to make sure that there isn t a charging error see page 23 If the sleepbuds have been exposed to high or low temperatures a...

Page 3: ...sleepbud should face outwards and be right side up and both charging contacts should be visible through the back of the tip see page 17 Clear any debris or wax buildup from the StayHear Sleep tips and...