30
October 22, 2001
AM252876_03_V.pdf
Maintaining Your Lifestyle
®
8 System
Troubleshooting
Problem
What to do
System does not
• Make sure the power connector is inserted securely into the music center, the power cord
function at all
is inserted securely into the Acoustimass
®
module, and the power pack and power cord
are plugged fully into operating AC wall outlets.
• Be sure to select a source (CD, AM/FM, etc.).
• Unplug the music center power pack for a minute, then reconnect it. This allows the unit to
reset itself after a power surge or power interruption.
No sound
• Increase the volume.
• Check to see if MUTE is lit on the display. If it is, press the MUTE button on the remote
control to unmute the sound.
• Make sure the audio input cable is connected to the music center FIXED outputs, the black
connector is fully seated in the music center SYSTEM CONTROL 1 jack, and the multi-pin
connector is firmly seated in the Acoustimass module jack.
• Check speaker connections.
• Make sure the digital audio input cable is firmly seated in the music center AUX jack and the
other end of the cable is firmly seated in the connector at the digital source.
• Turn the music center off for 10 seconds, then on again, to restore communication
between the music center and the speakers.
• Check the connections for any external components. Make sure to select the correct
source for the desired input.
• Be sure the CD is placed correctly, label-side up, in the music center, and the cover is
closed.
• Disconnect any headphones.
• Connect the FM and AM antennas.
No sound from
• Make sure that the center cube cable is connected at both ends.
center speaker
• Select CENTER
CENTER
(3-speaker) or SURROUND
SURROUND
(5-speaker) mode.
Too much sound
• In CENTER (3-speaker) mode, press SURROUND
–
to decrease center
from center speaker
speaker volume.
• Press and hold the CENTER
CENTER
(3-speaker) button for 10 seconds to
restore the factory preset center volume setting.
No sound from
• Select SURROUND
SURROUND
(5-speaker) mode.
surround speakers
• Press SURROUND
+
.
• Make sure the video sound source is stereo and surround-encoded, and the component
used (TV, VCR, DVD, or laserdisc player) is stereo.
Surround speakers
• In SURROUND (5-speaker) mode, press SURROUND
–
.
are too loud
• Make sure that the left and right front speakers are connected to the front speaker jacks
(blue) and the left and right surround speakers are connected to the surround speaker jacks
(orange).
• Press and hold the SURROUND
SURROUND
(5-speaker) button for 10 seconds to
restore the factory preset surround volume setting.
Remote control
• Check batteries and their polarity (+ and –). See page 17.
is inconsistent
• Operate the remote control closer to the music center.
or does not work
• Move the remote (or the music center) a few feet to avoid an area of “dead spots.” See
note on page 19.
• Make sure the audio input cable is firmly seated, uncoiled, and extended as much as
possible.
• Make sure the remote control and music center house codes match. Follow steps 4-7 on
page 28 to match the house code settings.
