Care and Maintenance
26 - English
Problem
What to do
Sound quality has
changed and speaker
array status indicator
is blinking orange (135
series III systems).
Press the Setup button on the control console and select the
“Reconnect Acoustimass” menu item. Follow the on-screen
instructions.
TV does not respond to
remote commands
(135 series III systems)
• Make sure the speaker array is not blocking the IR sensor on
the TV. Change the position of the TV and speaker array so
that the IR sensor is not blocked.
• For details on the location of the TV’s IR sensor, refer to the
owner’s guide that came with your TV.
Intermittent bass
(135 series III systems)
• Check that the status indicator on the Acoustimass
®
module
is orange and not blinking.
• If the speaker array status indicator is blinking orange:
— Check that the Acoustimass module is plugged into a live
AC wall outlet and the status indicator is glowing orange.
— Press the Setup button on the control console and select
the “Reconnect Acoustimass” menu item. Follow the on-
screen instructions.
— Try moving any possible sources of wireless interference,
such as a wireless computer network router, another
wireless device, or a microwave oven, further away from
the system.
Sound is impaired by
a loud hum or buzz,
which may be electrical
in nature
Contact Bose
®
Customer Service to determine if and how
other electrical devices in the room may be creating unwanted
signals, and to obtain possible remedies.
Radio does not work
• Make sure antennas are connected properly.
• Move AM antenna at least 20 inches (50 cm) from the control
console and Acoustimass module.
• Adjust antenna position to improve reception.
• Make sure the AM antenna is in an upright position.
• Move antennas farther from control console, TV, or other
electronic equipment.
• Select another station. You may be in an area of weak signal
coverage for some stations.
FM sound is distorted
• Adjust antenna position to reduce interference.
• Fully extend the FM antenna.
Picture is blurry when
viewing 3D content
• If your 3D glasses are of the active type, make sure they are
turned on.
• Try changing the 3D system option to a different setting.
• If the problem persists, make sure the speaker array is not
blocking the IR sensor on the TV. Change the position of the
TV and speaker array so that the IR sensor is not blocked.
• For details on the location of the TV’s IR sensor, refer to the
owner’s guide that came with your TV.
Sound is distorted
• Make sure the audio input cable is not damaged and the
connections are secure on both ends.
• Reduce the volume output level from any external devices
connected to the control console.
• (135 series III systems only) Remove the protective film from
the trim and grille on the speaker array and the front of the
Acoustimass module.
