Bose HOME SPEAKER 500 Page 1 Instructions Manual Download

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H O M E S P E A K E R 5 0 0

Summary of Contents for HOME SPEAKER 500

Page 2: ...has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped This symbol on the product means there is un...

Page 3: ...his device must accept any interference received including interference that may cause undesired operation This device complies with FCC and ISED Canada radiation exposure limits set forth for general...

Page 4: ...hance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices Article XIV The low power radio frequency devices shall not influence...

Page 5: ...hina Importer Bose Electronics Shanghai Company Limited Part C Plant 9 No 353 North Riying Road China Shanghai Pilot Free Trade Zone EU Importer Bose Products B V Gorslaan 60 1441 RG Purmerend The Net...

Page 6: ...ibited without a license from Microsoft Pandora is a trademark or registered trademark of Pandora Media Inc used with permission This product incorporates Spotify software which is subject to third pa...

Page 7: ...500 product 1 On the speaker tap and hold the Volume up button H and the Volume down button z for 5 seconds 2 Connect a micro USB cable to the micro USB port on the bottom of the speaker 3 Connect the...

Page 8: ...rk standby 14 Manually set the speaker to network standby 14 BOSE MUSIC APP SETUP Download the Bose Music app 15 EXISTING BOSE MUSIC APP USERS Add the speaker to an existing account 16 Connect to a di...

Page 9: ...c with Google Assistant 25 Choose a default audio service 25 PRESET PERSONALIZATION Set a Preset 26 Play a Preset 26 BLUETOOTH CONNECTIONS Connect a mobile device 27 Disconnect a mobile device 28 Reco...

Page 10: ...e 35 Updates and errors 35 SPEAKER DISPLAY Set the clock 36 Turn the display off 36 ADVANCED FEATURES Update the speaker 37 Disable Enable Wi Fi 37 CONNECT BOSE PRODUCTS Connect a Bose SoundLink Bluet...

Page 11: ...D MAINTENANCE Clean the speaker 40 Replacement parts and accessories 40 Limited warranty 40 TROUBLESHOOTING Try these solutions first 41 Other solutions 41 Reset the speaker 45 Restore the speaker net...

Page 12: ...are included Bose Home Speaker 500 Power cord May ship with multiple power cords Use the power cord for your region NOTE If any part of the product is damaged do not use it Contact your authorized Bos...

Page 13: ...heat Heat generated by these items may result in poor speaker performance Do NOT place any objects on top of the speaker or in front of the speaker To avoid interference keep other wireless equipment...

Page 14: ...ve not pressed any buttons for 20 or more minutes To wake the speaker from network standby Tap any button on the speaker Play or resume audio using your mobile device or using the Bose Music app Talk...

Page 15: ...t and change presets add music services explore internet radio stations configure Amazon Alexa or Google Assistant and manage speaker settings NOTE If you have already created a Bose account in the ap...

Page 16: ...if your network name or password has changed or if you want to change or add another network 1 On the speaker press and hold the AUX button and the Play Pause button F until the light bar glows amber...

Page 17: ...1 7 E N G SPEAKER CONTROLS Action button see page 19 Volume up Volume down Play Pause Preset buttons see page 26 Microphone off button see page 19 AUX button see page 31 Bluetooth button see page 27...

Page 18: ...c app Media playback and volume Volume up Volume down Play Pause FUNCTION WHAT TO DO Play Pause Tap F The sides of the light bar glow solid white until the audio resumes Skip forward Double tap F Skip...

Page 19: ...ee page 24 Action button Microphone off button PRESETS The speaker includes six presets that you can set to play audio from your favorite music services Once set you can access your music at any time...

Page 20: ...Google Assistant Use voice and or the Action button b see page 24 NOTE You can t set the speaker to access Amazon Alexa and Google Assistant at the same time SET UP YOUR VOICE ASSISTANT Before you beg...

Page 21: ...WHAT TO SAY Talk to Alexa What s the weather Play audio Play Beethoven NOTE Amazon Music is set as the default music service To change the default music service use the Alexa app Control volume Turn t...

Page 22: ...ted on the top of the speaker Microphone off button THINGS TO TRY WHAT TO DO Talk to Alexa Tap b then say your request For a list of things to try visit https www amazon com usealexa Stop alarms and t...

Page 23: ...ut what Google Assistant can do visit https support google com assistant NOTES Google Assistant isn t available in certain languages and countries For more information about playing audio with Google...

Page 24: ...top of the speaker Microphone off button THINGS TO TRY WHAT TO DO Talk to Google Assistant Tap b then say your request For a list of things to try visit https support google com assistant Stop alarms...

Page 25: ...a specific speaker Play some jazz on the living room speakers NOTE Make sure you say the speaker name you assigned in the Bose Music app If multiple speakers have the same name use the name assigned...

Page 26: ...th mode or AUX mode SET A PRESET 1 Stream music using the Bose Music app 2 While the music is playing tap and hold a preset button on the speaker until you hear a tone Preset buttons The display shows...

Page 27: ...utton l Bluetooth button The light bar pulses blue 2 On your device turn on the Bluetooth feature TIP The Bluetooth menu is usually found in the Settings menu 3 Select your speaker from the device lis...

Page 28: ...d on your mobile device The display shows which device is currently connected 2 Play audio on the connected mobile device CONNECT AN ADDITIONAL MOBILE DEVICE You can store up to eight devices in the s...

Page 29: ...ap and hold l for 10 seconds until the light bar fills to the center pulses white twice then fades to black The light bar pulses blue 2 Delete the speaker from the Bluetooth list on your device All de...

Page 30: ...vice and speaker must be connected to the same Wi Fi network For more information about AirPlay visit https www apple com airplay STREAM AUDIO FROM THE CONTROL CENTER 1 On your Apple device open the C...

Page 31: ...speaker using a 3 5 mm audio cable not provided 1 Connect one end of the 3 5 mm audio cable not provided to the headphone jack on your mobile device 2 Connect the other end of the 3 5 mm audio cable t...

Page 32: ...ated on the front of the speaker shows the speaker status Light bar WI FI STATUS Shows the Wi Fi connection status of the speaker LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white Connecting to Wi Fi Soli...

Page 33: ...o mobile device Pulsing white Connecting to a mobile device Solid white then fades to black Connected to a mobile device White light fills to the center pulses twice then fades to black Clearing devic...

Page 34: ...e White light slides to the center then glows solid Voice assistant is listening White light slides to the sides Voice assistant is thinking Pulsing white full Voice assistant is speaking Pulsing yell...

Page 35: ...pulses white Volume down UPDATES AND ERRORS Shows the status of the software updates and error alerts LIGHT BAR ACTIVITY SYSTEM STATE Solid amber Wi Fi setup in progress White light slides from right...

Page 36: ...streaming service album and artist currently playing Display SET THE CLOCK Use the Bose Music app to set the display clock TURN THE DISPLAY OFF The display is always lit To turn the display off 1 Disa...

Page 37: ...utomatically when connected to the Bose Music app and to your Wi Fi network DISABLE ENABLE WI FI Press and hold Play Pause F and the Bluetooth button l for 5 seconds until the white light fills to the...

Page 38: ...r 500 Use independent volume controls on each product to lower or mute your speaker while you listen on your headphones around your home NOTE SimpleSync technology has a Bluetooth range of 30 ft 9 m W...

Page 39: ...ation refer to your product owner s guide You can connect only one product at a time to your Bose Home Speaker 500 RECONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES Power on your Bose So...

Page 40: ...ids to spill into any openings REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service Visit worldwide Bose com Support HS500 LIMITED WARRANTY...

Page 41: ...n problems If you are unable to resolve your issue contact Bose customer service Visit worldwide Bose com contact SYMPTOM SOLUTION Speaker doesn t power on Plug the power cord into a different AC main...

Page 42: ...r cord wait 30 seconds and firmly plug it into the AC mains outlet Download the app and restart setup Intermittent or no audio Increase the volume on the speaker and mobile device Stop other audio or...

Page 43: ...speaker using the Bose Music app Make sure the speaker and your mobile device are connected to the same Wi Fi network Amazon Alexa doesn t respond Make sure Alexa has been set up using the Bose Music...

Page 44: ...SoundLink Bluetooth speaker or headphones are powered on within 30 ft 9 m of your Bose Home Speaker 500 and ready to connect to another device For more information refer to your product owner s guide...

Page 45: ...gs Press and hold the Volume down button z and the AUX button for 10 seconds until the white light fills to the center pulses white twice then fades to black Volume down AUX button The speaker reboots...

Page 46: ...2020 Bose Corporation 100 The Mountain Road Framingham MA 01701 9168 USA AM810699 0010 Rev 07...

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