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CONTENTS

WHAT’S IN THE CARTON

Contents ............................................................................................................................. 14

SYSTEM PLACEMENT

Recommendations.......................................................................................................... 15
Sample system placement .......................................................................................... 16
Wall mount the soundbar ............................................................................................ 16

POWER

Connect the soundbar to power ............................................................................... 17
Connect the bass module to power ........................................................................ 17
Network standby ............................................................................................................. 18

BOSE MUSIC APP SETUP

Download the Bose Music app .................................................................................. 19

EXISTING BOSE MUSIC APP USERS

Add the soundbar to an existing account ............................................................. 20
Connect the bass module to the soundbar .......................................................... 20
Connect to a different Wi-Fi

®

 network ................................................................... 21

ADAPTIQ AUDIO CALIBRATION

Run ADAPTiQ audio calibration using the Bose Music app ........................... 22

Summary of Contents for Bundle

Page 1: ...SOUNDBAR System Bundle Owner s Guide Gu a del usuario del paquete de sistema Notice d utilisation du syst me...

Page 2: ...cularly at plugs convenience receptacles and the point where they exit from the apparatus 10 Only use attachments accessories specified by the manufacturer 11 Use only with the cart stand tripod brack...

Page 3: ...Do NOT use in vehicles or boats The speaker wire and interconnect cables included with this system are not approved for in wall installation Please check your local building codes for the correct type...

Page 4: ...m between radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter This device for operation in the band 5150 5250 MHz is only f...

Page 5: ...Hz frequency range in all EU Member States listed in the table BE DK IE UK FR CY SK HU AT SE BG DE PT EL HR LV LT MT PL CZ EE FI ES IT RO LU NL SI This symbol means the product must not be discarded a...

Page 6: ...t of GB T 26572 Taiwan Restriction of Hazardous Substances Table Equipment name Powered Speaker Type designation 424096 Equipment name Wireless Bass Module Type designation 425843 Restricted substance...

Page 7: ...Road China Shanghai Pilot Free Trade Zone EU Importer Bose Products B V Gorslaan 60 1441 RG Purmerend The Netherlands Taiwan Importer Bose Taiwan Branch 9F A1 No 10 Section 3 Minsheng East Road Taipei...

Page 8: ...s of Dolby Laboratories Google and Google Play are trademarks of Google LLC The terms HDMI HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI L...

Page 9: ...ociated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies o...

Page 10: ...dbar to power 17 Connect the bass module to power 17 Network standby 18 BOSE MUSIC APP SETUP Download the Bose Music app 19 EXISTING BOSE MUSIC APP USERS Add the soundbar to an existing account 20 Con...

Page 11: ...he bass 29 Program a third party remote 29 VOICE ASSISTANT Voice assistant options 30 Set up your voice assistant 30 Access Alexa 31 Use your voice 31 Use the soundbar controls 32 Access your Google A...

Page 12: ...io from the Control Center 42 Stream audio from an app 42 SYSTEM STATUS Soundbar status 43 Wi Fi status 43 Bluetooth status 43 Voice assistant status 44 Media playback and volume 45 Update and error s...

Page 13: ...le to the soundbar using an audio cable 56 Reset the soundbar 57 Reset the bass module 58 Reset the bass module s connection to the soundbar 59 APPENDIX SETUP REFERENCE Connection options 60 Connect t...

Page 14: ...Q headset Power adapter Optical cable HDMI cable Bose Soundbar Universal Remote Power cords 2 AA Battery 4 May ship with multiple power cords Use the power cord for your region NOTE If any part of the...

Page 15: ...t least 0 4 in 1 cm from any other surface Blocking the ports on this side affects acoustic performance For best sound quality do NOT place the soundbar in an enclosed cabinet or diagonally in a corne...

Page 16: ...when in use Do NOT place the bass module on its top or sides when in use WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall To purchase the Bose Soundbar Wall Bracket contact your authorize...

Page 17: ...ower port w on the back of the soundbar 3 Plug the other end of the power cord into an AC mains power outlet The soundbar powers on and the light bar glows solid amber CONNECT THE BASS MODULE TO POWER...

Page 18: ...y Play or resume audio using your mobile device or using the Bose Music app On the remote press the Power I button see page 25 source button see page 26 or preset button see page 27 NOTES To access yo...

Page 19: ...ange presets add music services explore internet radio stations configure Amazon Alexa or your Google Assistant and manage soundbar settings NOTE If you have already created a Bose account in the Bose...

Page 20: ...been shared 3 Tap Add Device 4 Follow the app instructions CONNECT THE BASS MODULE TO THE SOUNDBAR If you don t connect the bass module to the soundbar during initial setup you can do so later in the...

Page 21: ...another network 1 On the remote press and hold the TV button O and Skip backward button J until the light bar glows amber 2 On your mobile device open your Wi Fi settings 3 Select Bose Soundbar 500 4...

Page 22: ...et During ADAPTiQ audio calibration a microphone on the top of the ADAPTiQ headset provided with the system measures the sound characteristics of your room to determine optimal sound quality RUN ADAPT...

Page 23: ...o control your system using the Bose Music app Light bar see page 43 Action button see page 30 Microphone off button see page 32 Microphone off light see page 44 VOICE ASSISTANT CONTROLS You can use t...

Page 24: ...ent source s home menu Lists recorded DVR programs Numeric keypad Numbers 1 6 play music from preset streaming music sources see page 38 Selects a source connected to your TV Previous channel chapter...

Page 25: ...st active source NOTES When you plug the soundbar into an AC mains outlet the soundbar automatically powers on The first time the soundbar is powered on the soundbar defaults to TV g source You can st...

Page 26: ...remote buttons glow according to the selected source 2 Press The source powers on 3 Press 4 Select the correct input on your TV NOTES If CEC is enabled on your TV the TV may automatically switch the...

Page 27: ...sets that you can set to play audio from your favorite music services Once set you can access your audio at any time with a simple touch of a button on the remote or using the Bose Music app For more...

Page 28: ...WHAT TO DO Play Pause Press F When audio is paused the sides of the light bar glow solid white until audio resumes Skip backward Press J Skip forward Press v Previous channel chapter or track Press r...

Page 29: ...r cable satellite box owner s guide ADJUST THE BASS 1 In the Bose Music app from the My Bose screen select your soundbar 2 Tap the soundbar image in the bottom right corner of the screen 3 Tap Adjustm...

Page 30: ...our Google Assistant Use voice and or the Action button b see page 34 NOTE You can t set the soundbar to access Amazon Alexa and the Google Assistant at the same time SET UP YOUR VOICE ASSISTANT Befor...

Page 31: ...WHAT TO SAY Talk to Alexa What s the weather Play audio Play Beethoven NOTE Amazon Music is set as the default music service To change the default music service use the Alexa app Control volume Turn...

Page 32: ...ted on the top of the soundbar Microphone off button THINGS TO TRY WHAT TO DO Talk to Alexa Tap b then say your request For a list of things to try visit https www amazon com usealexa Stop alarms and...

Page 33: ...ssistant can do visit https support google com assistant NOTE The Google Assistant isn t available in certain languages and countries Use your voice Start with Hey Google then say THINGS TO TRY EXAMPL...

Page 34: ...of the soundbar Microphone off button THINGS TO TRY WHAT TO DO Talk to your Google Assistant Tap b then say your request For a list of things to try visit https support google com assistant Stop alarm...

Page 35: ...r Play hip hop in the kitchen NOTE Make sure you say the speaker name you assigned in the Bose Music app If multiple speakers have the same name use the name assigned in the Google Assistant app or ch...

Page 36: ...control presets using the Bose Music app and remote NOTE You can t set presets in Bluetooth mode SET A PRESET 1 Stream audio using the Bose Music app 2 On the remote press the Bose Music button m PRES...

Page 37: ...Preset Personalization 3 7 E N G 3 Press and hold a preset button until you hear a tone...

Page 38: ...Preset Personalization 3 8 E N G PLAY A PRESET 1 On the remote press the Bose Music button m 2 Press a preset button to play audio...

Page 39: ...fore you can stream music from a device you must connect your device to the soundbar CONNECT A MOBILE DEVICE 1 On the remote press the Bluetooth button l Bluetooth button The light bar pulses blue 2 O...

Page 40: ...bar s name appears in the mobile device list DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device TIP You can also use Bluetooth settings on your mobile device Disabling...

Page 41: ...the Bluetooth button l Bluetooth button The light bar pulses blue 2 On your mobile device select your soundbar from the device list NOTE Make sure the Bluetooth feature is enabled on your mobile devi...

Page 42: ...ice and soundbar must be connected to the same Wi Fi network For more information about AirPlay visit https www apple com airplay STREAM AUDIO FROM THE CONTROL CENTER 1 On your Apple device open the C...

Page 43: ...atus of the soundbar LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white Connecting to Wi Fi Solid white then fades to black Connected to Wi Fi Bluetooth status Shows the Bluetooth connection status of mobi...

Page 44: ...sistant is idle White light slides to the center then glows solid Voice assistant is listening White light slides to the sides Voice assistant is thinking Pulsing white full Voice assistant is speakin...

Page 45: ...lses white Volume down Update and error status Shows the status of software updates and error alerts LIGHT BAR ACTIVITY SYSTEM STATE Solid amber Wi Fi setup in progress White light slides from right t...

Page 46: ...e status LIGHT ACTIVITY SYSTEM STATE Solid white Connected to the soundbar Blinking white Downloading a software update Solid amber Network standby wireless connection Blinking amber Ready to connect...

Page 47: ...ically when connected to the Bose Music app and to your Wi Fi network DISABLE ENABLE WI FI CAPABILITY On the remote press and hold the Bose Music button m and Skip forward button v until the light bar...

Page 48: ...ide open the battery compartment cover on the back of the remote 2 Insert the four provided AA IEC LR3 1 5V batteries Match the H and z symbols on the batteries with the H and z markings inside the co...

Page 49: ...ing solutions containing alcohol ammonia or abrasives Do NOT allow objects to drop into any openings REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose cus...

Page 50: ...se customer service Visit worldwide Bose com contact SYMPTOM SOLUTION No HDMI eARC or ARC or optical port on your TV Connect to your TV using an audio converter and separate audio cable such as a coax...

Page 51: ...abled in your TV system menu Your TV may refer to CEC by a different name Refer to your TV owner s guide Disconnect the soundbar s HDMI cable from your TV s HDMI eARC or ARC port and reconnect it Inse...

Page 52: ...plug the power cords for the soundbar and bass module wait 30 seconds and plug them firmly into a live AC mains outlet Connect the bass module to the soundbar using a 3 5 mm audio cable see page 56 NO...

Page 53: ...supports both 2 4GHz and 5GHz bands make sure both the mobile device and soundbar are connecting to the same band NOTE Give each band a unique name to make sure you re connecting to the correct band...

Page 54: ...our mobile device Uninstall the Bose Music app on your mobile device then reinstall the app see page 19 Soundbar isn t visible to add to a nother Bose account Make sure sharing is enabled on your soun...

Page 55: ...dd your Google Assistant again Choose Pandora or Spotify as your default audio service see page 35 Make sure you use the same audio service account on the Bose Music app and Google Assistant app Your...

Page 56: ...cable not provided If you don t have a 3 5 mm audio cable commonly used for headphones and mobile devices contact Bose customer service for this part You can also purchase this part at your local elec...

Page 57: ...en fades to black The soundbar reboots When the reset is complete the light bar glows solid amber 2 To restore the soundbar s network and audio settings a Reset the bass module s connection to the sou...

Page 58: ...ion information and returns the bass module to original factory settings 1 Press and hold the button on the back of the bass module until the bass module s system status light blinks white When the re...

Page 59: ...s wireless connection Resetting the wireless connection causes the soundbar to try to reconnect to the bass module which may resolve connection issues To reset the wireless connection press the button...

Page 60: ...RC or ARC Audio Return Channel Option 2 Optical NOTE The preferred option is to connect the soundbar to your TV s HMDI eARC or ARC port using the HDMI cable 1 On the back of your TV locate the HDMI IN...

Page 61: ...1 preferred HDMI eARC or ARC 1 Insert one end of the HDMI cable into your TV s HDMI eARC or ARC port NOTE Make sure you insert the HDMI cable into an HDMI ARC port on your TV not a standard HDMI port...

Page 62: ...Inserting the plug in the wrong orientation can damage the plug and or the port 2 Insert one end of the optical cable into your TV s Optical OUT port 3 Hold the plug at the other end of the optical ca...

Page 63: ...le satellite box or other secondary source a Power on this source b Select the appropriate TV input 3 If the system is not powered on press the Power button I on the remote You hear sound coming from...

Page 64: ...2020 Bose Corporation 100 The Mountain Road Framingham MA 01701 9168 USA AM829292 0010 Rev 03...

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