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Faults and what to do about them       

en

33

Display panel/indicator 

lights do not function 

while the appliance is run-

ning.

Power failure? 

Fuse tripped? Switch on/replace fuse.

If the fault occurs repeatedly, call customer service. 

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 Page 35

The programme duration 

changes during the wash 

cycle.

Not a fault – unbalanced load detection system adjusts imbalance. 

Not a fault – foam detection function active. Additional rinse cycle.

Detergent residue on the 

washing.

Occasionally phosphate-free detergents contain water-insoluble residue.

Select 

Rinse

 à

 or brush items when the laundry is dry.

Spin noise during the dry-

ing phase.

This is an innovative process known as thermal spinning used to reduce 

energy consumption during the drying phase.

Different coloured fluff 

from the previous drying 

cycle is deposited on the 

laundry during the subse-

quent wash cycle.

Run the 

Fluff Clean 

l

 Ž

 (cold) programme without laundry to remove fluff 

which has collected in the washer drum during the drying phase.

Water inlet noise during 

the drying phase, the tap 

symbol flashes during the 

drying phase.

The washer dryer runs a self-cleaning cycle to remove fluff which was depos-

ited by the laundry during the drying phase. This requires a little water. There-

fore, the tap must be turned on even during the drying phase.

Drying duration extended.

According to the air cooling principle, a higher ambient temperature will 

result in poor drying performance, so the drying time will be extended. 

Ensure good ventilation to allow surplus heat to escape.

Air filter blocked? Clean the air filter 

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 Page 30

Run the 

Fluff Clean 

l

 

Ž

 (cold) programme to remove fluff which has col-

lected in the washer drum during the drying phase.

Drying programme does 

not start.

Drying programme not selected? Overview of programmes

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 Page 20

Door not closed properly?

Pump blocked? Clean the drain pump.

~

 Page 28

Faults

Cause/Remedy

Summary of Contents for WVH28441AU

Page 1: ...en Instruction Manual and Installation Instructions Washer dryer WVH28441AU ...

Page 2: ...ing and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signal wor...

Page 3: ...dproof lock 17 Reloading the laundry 18 Changing the programme 18 Interrupting or ending the programme 18 End of the programme 18 After washing drying 19 Overview of programmes 20 Programme on the programme selector 20 Drying table 23 Starching 24 Dyeing Bleaching 24 Soaking 24 0 Changing programme default settings 24 C Temperature 24 0 Finish in 24 0 Spin speed 25 5 Drying 25 Selecting additional...

Page 4: ...in types of textiles according to care instructions The appliance is suitable for operation with cold mains water and commercially available detergents and care products which are suitable for use in a washer dryer Always follow the manufacturer s instructions when dosing all detergents cleaning aids cleaning products and cleaning agents The washer dryer may be operated by children from 8 years of...

Page 5: ...ch into the rotating drum you may injure your hands Do not reach into the rotating drum Wait until the drum stops rotating Warning Risk of scalding When washing at high temperatures you may be scalded if you touch the hot washing water e g if draining hot washing water into a washbasin Do not touch the hot washing water If a drying programme was interrupted the washer dryer and laundry may be very...

Page 6: ...n m e n t Packaging old appliance Dispose of packaging in an environmentally friendly manner This appliance has been identified in accordance with the European Directive 2012 19 EU on Waste Electrical and Electronic Equipment WEEE The Directive specifies the framework for an EU wide valid return and recycling of waste appliances Hints and tips Utilise the maximum amount of washing for the particul...

Page 7: ...lay panel 2 If required change the programme default settings and or select additional functions Sort the laundry Load the laundry 3 FODFN Open the detergent drawer Dose detergent according to the dosing recommendation Page 16 Close the washer dryer door Select Start Reload A 4 End of the programme Set programme selector to Ú Off Open the door and remove the laundry Turn off the tap for models wit...

Page 8: ... 8 Getting to know your appliance G e t t i n g t o k n o w y o u r a p p l i a n c e Washer dryer FODFN 6 7 Hot air outlet 0 Operating display panel 8 Door with handle 9S Open the door 9T Close the door Service flap and cool air inlet ...

Page 9: ...g default settings Page 24 Start programme Select the Start Reload A button to start interrupt e g reload the laundry and cancel the programme Page 18 0 Select buttons G SpeedPerfect F EcoPerfect O Rinse plus and p Less iron for additional functions Page 26 H Display panel for settings and information 8 Select a programme Can be rotated in either direction To switch off the washer dryer set progra...

Page 10: ...acity 7 0 kg Max load for selected programmes Programme status 0 Programme duration or end PAUS Programme interrupted End of programme using Rinse stop Door open information OPEN The door can be opened if programme inter rupted A 02 The door cannot be opened Further information E Fault display 0 Setting the signal Page 27 Drying mode and drying time Aut 1 Auto Dry mode 1 Cupboard dry Aut 2 Auto Dr...

Page 11: ...the selected programme Automatic display of the detected load only for washing programmes with a recommended maximum load of more than 3 kg with the exception of Spin 0 Rinse O and O Rinse plus Different types of textiles with different degrees of water absorption may influence the load display Tap lights up Water pressure too low This extends the pro gramme duration flashes The tap has not been t...

Page 12: ... the symbols indicate the maximum washing temperature that may be used Protecting your laundry and washer dryer Caution Damage to the appliance textiles Foreign objects e g coins paper clips needles nails may damage the washing or components of the washer dryer The following instructions must be observed when preparing your laundry Always follow the manufacturer s instructions when dosing all dete...

Page 13: ... following textiles must not be dried b care symbol Do not dry Wool or textiles containing wool Delicates silk synthetic curtains Textiles which contain foam rubber or similar materials Textiles which were treated with flammable liquids e g with stain remover petroleum ether thinners Risk of explosion Textiles which still contain hairspray or similar substances Notes Before drying hand washed text...

Page 14: ... on The end of the drying programme is followed by an automatic fluff cleaning cycle The tap must be turned on even when selecting a drying programme 3 Open the door Notes Always provide good ventilation in the room where the washer dryer is located so that air produced during the drying phase can be evacuated Always keep the inlets and outlets for the cooling air clear Selecting the programme Swi...

Page 15: ...ure Touch the C Temperature button to set desired washing temperature Changing the additional functions for a washing programme e g select G SpeedPerfect Touch the G SpeedPerfect button the indicator light comes on and the additional function is selec ted To deselect the additional func tion touch the G SpeedPerfect button again and the indicator light goes off Note After changing the programme de...

Page 16: ... appear continuously on the display panel Changes may be made to the settings Dosing and adding detergent and care product Caution Damage to the appliance Detergents and agents for the pretreatment of laundry e g stain remover prewash sprays etc may damage the surfaces of the washer dryer Keep these agents away from the surfaces of the washer dryer Using a damp cloth immediately remove any fine sp...

Page 17: ...r models without a measuring aid pour the liquid detergent into the appropriate dispenser and place it in the drum Starting the programme Select Start Reload A The indicator lamp is lit and the programme starts Note If you want to secure the programme to prevent it from being adjusted inadvertently select the childproof lock The display panel shows the Finished in time while the programme is runni...

Page 18: ...N are lit Reloading is possible Do not open the door until both the symbols OPEN are lit Do not leave door open for a prolonged period water could run out of the laundry The reloading function cannot be activated during the drying phase Changing the programme If you have started the wrong programme by mistake you can change the programme as follows 1 Select Start Reload A 2 Select another programm...

Page 19: ...ter washing drying 1 Open the door and remove the laundry 2 Turn the programme selector to Ú Off The appliance is switched off 3 Turn off the tap Not required for Aqua Stop models Page 37 Notes Do not leave any items of laundry in the drum In the next wash they may shrink or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rust Leave the detergent drawer ...

Page 20: ...s in rpm possible additional functions for washing possible settings for drying Cottons i Hard wearing textiles heat resistant textiles made of cotton or linen Note Reduced load for G additional function max 7 4 kg 4 kg Ž cold 90 C 1400 rpm G F O p Aut1 Aut2 Prewash T Energy intensive program for heavily soiled hard wearing textiles made of cotton or linen Note Reduced load for G additional functi...

Page 21: ... or that contain wool particularly gentle wash programme to prevent shrinkage of laundry with longer programme breaks fabrics rest in the detergent solution Note Wool is of animal origin e g Angora alpaca llama sheep Use a detergent which is suitable for machine washing wool max 2 kg Ž cold 40 C 800 rpm Rinse O Washable textiles Extra rinse with spin max 7 kg 1400 rpm O p Spin 0 Extra spin with se...

Page 22: ...program for drum hygiene or fluff removal 90 C antibacterial program do not use detergent 40 C antibacterial program special drum cleaning detergent can be used Ž cold rinsing programme for the removal of fluff which has col lected in the washer drum during the drying phase Ž cold 40 90 C 400 1400 rpm Refresh î Odour removal and wrinkle reduction program suitable for wool linen suits etc which do ...

Page 23: ...ustable drying time in min Cupboard dry Aut1 70 70 _ 95 95 _ 130 130 _ 170 30 60 90 120 Extra dry Aut2 75 75 _ 110 110 _ 150 150 _180 Recommended pro gramme Intensive Dry 5 Auto Intensive Dry 5 Time Easy care Textiles made of synthetic or blended fabrics such as shirts sportswear delicate items Dry weight in kg 0 5 _ 1 0 1 0 _ 2 0 2 0 _ 2 5 _ 0 5 _ 1 0 _ 1 5 _ 2 0 Estimated drying time in min Adju...

Page 24: ...onal detergent is required the soaking solution is used for washing 0 Changing programme default settings C h a n g i n g p r o g r a m m e d e f a u l t s e t t i n g s You can change the default settings for selected programmes The settings can be changed even while the selected programme is running The effects depend on the progress of the programme C Temperature The indicated washing temperatu...

Page 25: ...ramme for individual drying is selected automatic drying or timed drying with a required drying duration is available Note Programme selection in Intensive Dry 5 or Gentle Dry position to select an individual drying programme Overview of programmes Page 20 The standard drying mode is Aut1 In this mode the drying time is automatically set according to the amount of laundry to be dried The result is...

Page 26: ... load Overview of programmes Page 20 F EcoPerfect 0 Energy optimised washing by reducing the temperature while achieving a consistent washing result Note The washing temperature is lower than the selected temperature For special hygiene requirements the Allergy Plus programme is recommended Page 22 à Rinse plus 8 Additional rinse cycle For areas with very soft water or for an even better rinsing r...

Page 27: ...clockwise Release the button 2 Set the volume for the button signals depending on model Press the 0 button until the required volume is reached Go to step 3 or Set to Ú Off which exits setting mode for the signal volume 3 Selecting the volume for the information signals Turn one position clockwise Press the 0 button until the required volume is reached Set to Ú Off which exits setting mode for the...

Page 28: ...ents do not use steel wool Descaling Not required if detergent dosed correctly However if this does occur follow the instructions of the descaling agent manufacturer Suitable descalers can be purchased on our website or from customer service Page 35 Cleaning the detergent dispenser If it contains detergent or fabric softener residue 1 Pull out the detergent drawer Depress the insert and remove the...

Page 29: ... next wash Pour 1 litre of water into dispenser II and start the Spin 0 or Drain Drainage hose on the siphon blocked 1 Turn the programme selector to Ú Off Pull out the mains plug 2 Loosen hose clip carefully remove drainage hose Residual water may run out 3 Clean drainage hose and siphon spigot 4 Re attach the drainage hose and secure the connection point with the hose clip Filter in the water in...

Page 30: ...er failure occurs The programme continues running when the power supply is restored If the washing is still to be removed the door can be opened as described below Warning Risk of scalding When washing at high temperatures you may be scalded if you touch hot washing water or the laundry If required leave to cool down Warning Risk of injury If you reach into the rotating drum you may injure your ha...

Page 31: ...the washer dryer switched on for about 1 min The washer dryer can then be locked unlocked again hot The door cannot be opened after the drying programme due to the high temper ature The cooling process continues until the display disappears after which the door can be opened Flashes no water supply Tap turned on Water inlet filter blocked Clean the water inlet filter Page 29 Water hose kinked or b...

Page 32: ...stributed Distribute small and large items of washing in the drum Too low speed selected Spin cycle activated sev eral times Not a fault unbalanced load detection system adjusts imbalance Residual water in the dis penser for care product Not a fault effect of the care product not impaired If required remove the insert Clean the detergent drawer and re insert it Compartment M is not rinsed out comp...

Page 33: ...ent wash cycle Run the Fluff Clean l Ž cold programme without laundry to remove fluff which has collected in the washer drum during the drying phase Water inlet noise during the drying phase the tap symbol flashes during the drying phase The washer dryer runs a self cleaning cycle to remove fluff which was depos ited by the laundry during the drying phase This requires a little water There fore th...

Page 34: ...dry into two drying cycles The power supply voltage is too low below 200 V provide a suitable power supply Air filter blocked Clean the air filter Page 30 Thick multilayered textiles or textiles with thick fillings dry easily on the sur face but not inside This equalisation process may take longer For these types of textiles select the timed drying programmes When the door is opened you will notic...

Page 35: ... the inside of the door opened service flap and the back of the appliance depending on model Rely on the competence of the manufacturer Contact us You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts J Technical specifications T e c h n i c a l s p e c i f i c a t i o n s Product number Production number 1U Dimensions width x depth ...

Page 36: ...32 l 0 34 h W Wool ã Ž 2 0 kg 0 04 kWh 45 l 0 36 h Intensive Dry 5 4 0 kg 2 47 kWh 3 l 2 36 h Intensive Dry 5 5 Aut 2 4 0 kg 2 93 kWh 3 l 3 24 h Gentle Dry 2 5 kg 1 46 kWh 3 l 2 00 h Programme setting with maximum spin speed for testing according to or in accordance with AS NZS 2040 2 and AS NZS 6400 Programme setting for testing according to or in accordance with AS NZS 2442 2 and AS NZS 6400 3L ...

Page 37: ...arning Risk of injury The washer dryer is heavy Take care when lifting it When lifting the washer dryer by its projecting parts e g washer dryer door the parts may break off and cause injuries Do not lift the washer dryer by its projecting parts If the hoses and power cables are installed incorrectly there is a risk of stumbling and injury Lay hoses and cables in such a way that there is no risk o...

Page 38: ... in a corner Screw water resistant wooden board min 30 mm thick to the floor Installing the appliance under between kitchen units Warning Risk of electric shock Danger of death if live parts are touched Do not remove the appliance cover Build under build in before connection to the power supply Warning Risk of scalding During the drying phase warm air is emitted at a temperature of up to 60 C Note...

Page 39: ...le while the washer dryer is running To prevent damage in transit when transporting the appliance at a later date always re install the transportation protection devices prior to transportation Page 43 Keep the screw and sleeve screwed together 1 Take the hoses out of the holders 2 Take hoses out of the elbow and remove the elbow 3 Loosen and remove all 4 transportation lock screws 4 Take the powe...

Page 40: ...l water and electricity supplier may have special requirements Operate the washer dryer with cold drinking water only Do not connect the washer dryer to the mixer tap of an unpressurised hot water boiler Use only the inlet hose supplied or one purchased from an authorised specialist outlet Never use an used one If in doubt have the appliance connected by a technician Water supply Notes Do not kink...

Page 41: ...attached drainage hose slips out of the washbasin due to high water pressure when draining the appliance leaking water may cause damage Secure the drainage hose to prevent it from slipping out of the washbasin Caution Damage to appliance textiles If the end of the drainage hose is immersed in the drained water water may be drawn back into the appliance and damage the washer dryer and or textiles E...

Page 42: ...mains voltage must be the same as the voltage specifications on the washer dryer appliance rating plate The connected load and the required fuse are also indicated on the appliance rating plate Ensure that The mains plug and socket match The cable cross section is adequate The earthing system has been installed correctly A damaged power cord is only replaced by an electrician A replacement mains c...

Page 43: ...ance Your washer dryer is now ready for use Transportation Preparatory work 1 Turn off the tap 2 Release the water pressure in the supply hose Filter in the water inlet hose blocked Page 29 3 Drain any residual washing water Drain pump blocked Page 28 4 Disconnect the washer dryer from the power supply 5 Remove the hoses Installing transportation protection devices 1 Remove the covers and keep in ...

Page 44: ...d 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua S...

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