en
Faults and what to do about them
44
Detergent solution is not
drained.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
Clean the drain pump.
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalance detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of laundry
in the drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■
Run the
Drum Clean
Û
90°C
programme without laundry and detergent.
■
Use appropriate detergent for daily washing.
■
keep the door and detergent dispenser open after using.
Status display
Å
is on.
Foam may come out of
the detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■
Appliance aligned? Align the appliance.
■
Appliance feet fixed? Secure appliance feet.
■
Transportation bolts are removed? Removing the transportation
bolts.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call customer service.
The programme duration
changes during the wash
cycle.
■
Not a fault – unbalanced load detection system adjusts imbalance.
■
Not a fault – foam detection function active. Additional rinse cycle.
Detergent residue on the
laundry.
■
Occasionally phosphate-free detergents contain water-insoluble residue.
■
Select
O
Rinse
or brush items when the laundry is dry.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce
energy consumption during the drying phase.
Fluff found on the washed
laundry.
Run the
Drum Clean
Û—
(cold) programme without laundry and detergent to
remove fluff which have accumulated inside the drum during the previous dry-
ing cycle.
Faults
Cause/Remedy
