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Bosch WUU24T72ES, User Manual And Installation Instructions, Page: 52 / 64

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Bosch WUU24T72ES User Manual And Installation Instructions Download Page 52

en 

Troubleshooting

52

Fault

Cause and troubleshooting

The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.

▶

Clean the filters in the water inflow → 

Page 49

.

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is kinked or jammed.

▶

Ensure that the water inlet hose is not kinked or
jammed.

 flashes.

The automatic voltage control system detects an un-
authorised voltage under-usage.

▶

No remedial action possible.

Note: 

If the power supply is stable, the programme

continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.

 flashes.

Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.

 lights up.

The temperature is too high.

▶

Wait until the temperature has dropped.

▶

→ 

"Cancelling the programme", Page 41

Water level is too high.

▶

Start the   programme.

Laundry is caught in the door.

1.

Open the door again.

2.

Remove any trapped laundry.

3.

Close the door.

4.

Press 

Inicio/Pausa + Carga

 

 to start the pro-

gramme.

 flashes.

Door is not closed.

1.

Close the door.

2.

Press 

Inicio/Pausa + Carga

 

 to start the pro-

gramme.

All other error codes.

Malfunction

▶

Call the after-sales service. 
→ 

"Customer Service", Page 61

Summary of Contents for WUU24T72ES

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WUU24T72ES en User manual and installation instructions ...

Page 2: ...play 20 7 Buttons 23 8 Programmes 25 9 Accessories 33 10 Before using for the first time 33 10 1 Starting an empty washing cycle 33 11 Laundry 34 11 1 Preparing the laundry 34 11 2 Sorting laundry 35 11 3 Degrees of soiling 35 11 4 Care symbols on the care labels 36 12 Detergents and care products 36 12 1 Detergent recommendation 36 12 2 Detergent dosage 37 13 Basic operation 38 13 1 Switching on ...

Page 3: ...ning the detergent drawer 44 16 4 Descaling 45 16 5 Cleaning the drain pump 46 16 6 Cleaning the water outlet hose at the siphon 48 16 7 Clean the water inlet filters 49 17 Troubleshooting 51 18 Transportation storage and disposal 59 18 1 Removing the appliance 59 18 2 Inserting the transit bolts 59 18 3 Using the appliance again 60 18 4 Disposing of old appliance 60 19 Customer Service 61 19 1 Pr...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ...ting elements such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar a...

Page 11: ...t Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards a The drier the ...

Page 12: ...designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance For the environmentally friendly disposal of the packaging materi als observe the information on the topic of Disposing of pac...

Page 13: ...information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the appli ance to...

Page 14: ...on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick Installation loca tion Requirements In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Note If the cov ering plate is re moved the metal covering plate Accessories Pag...

Page 15: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 16: ...ppliance to the water outlet Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights...

Page 17: ... feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sectio...

Page 18: ...ce 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 7 3 6 8 8 5 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 46 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Covering plate 6 Water outlet hose Page 16 7 Power cord Page 17 8 Transit bolts Page 14 ...

Page 19: ...ain wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 38 3 Display Page 20 4 Buttons Page 2...

Page 20: ...as been set and the remaining number of hours is displayed Buttons Page 23 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1200 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can ...

Page 21: ...23 1 Energy consump tion Energy consumption for the selected pro gramme Low energy consumption High energy consumption Reminder to clean the drum Flashes Drum is dirty Run the Limp tam bor programme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 44 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause ...

Page 22: ...oor Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Page 23: ...isplayed Temp C Tem perature 90 C Adjust the temperature in C Centrif Spin 1200 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laundry remains in the water used for rinsing 3 seg Child Lock 3 sec Activate Deactivate Activate or deactivate the childproof lock Disable the control panel to pre...

Page 24: ...en Buttons 24 Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Page 25: ... Programme settings Max temperature C Max spin speed rpm 1 SpeedPerfect Centrif Rinse Hold Prelav Fácil Algodón Al godão Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate SpeedPerfect If Speed Perfect is activated the max imum load capacity is reduced to 5 kg 9 90 1200 Algodón Color Al godão Co...

Page 26: ...meets legal requirements Eco 40 60 Wash items made from cotton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care symbol can be washed together The washing performance corres ponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load ...

Page 27: ...e Wash items made from synthetic or blended fabrics 4 60 1200 Mix Mixed Fabrics Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1200 Delicado Seda Delicate Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks ey...

Page 28: ... the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laundry and then drains the water 1200 Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1200 Ropa oscura Roupa escura Dark Wash Wash dark coloured and colour in tense items made from cotton or easy care fabric e g jea...

Page 29: ...e this programme in the following cases Before using the appliance for the first time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or deter gent that is intended for woollens or delicates 1200 1 Prog...

Page 30: ...aring items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1200 Camisas Blusas Shirts Blouses Wash non iron shirts and blouses made from cotton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can...

Page 31: ...blouses made from silk or delicate fabrics Sport Wash sports and leisure items made from synthetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Sintéticos programme to wash heavily soiled laundry 2 40 800 Rápido 15 30 min Super Quick 15 30 min Wash items made from cotton syn thetic or blended fabrics Short programme for small ...

Page 32: ...oad kg Programme settings Max temperature C Max spin speed rpm 1 SpeedPerfect Centrif Rinse Hold Prelav Fácil If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 kg 1 Programme setting ...

Page 33: ...uid detergent insert Measure liquid deter gent 00605740 Metal covering plate Metal covering plate for installing the appliance under a high worktop WMZ20430 Before using for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remov...

Page 34: ... remaining programme duration a After the programme has ended the display shows End 8 Start the first wash cycle or set the programme selector to to switch off the appliance Basic operation Page 38 Laundry 11 Laundry Laundry 11 1 Preparing the laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely AT...

Page 35: ... sections to ensure that you use the appliance safely To improve washing results and prevent discolouration sort the laundry according to the following criteria before washing Type of fabric and fibre Wash laundry of the same type of fabric and fibre to gether Care symbols on the care labels Page 36 Description of the programmes Page 25 Whites Colours Wash new coloured items separately the first t...

Page 36: ...elf flowing Do not mix different liquid deter gents Do not mix detergent and fabric softener Do not use products that have ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance 12 1 Detergent recommendation Detergent Fabrics Pro gram...

Page 37: ... Degree of soiling Water hardness You can find out how hard your water is from your local water com pany or measure it yourself using a water hardness tester Water hardness Hardness range Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard ...

Page 38: ...Page 38 Adjust the programme settings Programmes Page 25 Note The programme settings are not saved permanently for the pro gramme 13 4 Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the Programmes Page 25 Requirement The laundry ...

Page 39: ...t drawer 2 Press down on the insert and re move the detergent drawer 1 2 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place ...

Page 40: ...display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End 13 9 Adjusting the Ready in time before the pro gramme starts You can readjust the selected Ready in time before the programme starts 1 Press Inicio Pausa Carga 2 Press Termin repeatedly until the display indicates the desired Ready in time 3 Press Inicio Pausa Carga 13 10 Soakin...

Page 41: ...programme If the water level is high Start the or programme 3 Remove the laundry 13 13 Resuming the pro gramme when the pro gramme status is Rinse Hold 1 Set the or programme 2 Press Inicio Pausa Carga 13 14 Unloading the laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Open the door 2 Remove...

Page 42: ...Press and hold the two 3 seg buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 seg buttons for approx 3 seconds a goes out in the display ...

Page 43: ...s on your appliance Basic setting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning reminder 4 ON OFF Activate or deactivate the re minder to clean the drum ...

Page 44: ...and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 16 2 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation f...

Page 45: ... and a brush and then dry them 5 Fit the insert and lock it into place 6 Cleaning the opening for the deter gent drawer 7 Push in the detergent drawer 16 4 Descaling ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service ...

Page 46: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 47: ... sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 46 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pum...

Page 48: ...e drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the programme 16 6 Cleaning the water outlet hose at the siphon 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water...

Page 49: ...rmation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filter on the appliance Note Please read the information in the Safety Page 4 and Preventing...

Page 50: ...g and servicing 50 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 51: ...tive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 46 The water outlet hose is connected too high Install the water outlet hos...

Page 52: ...gramme continues to run as normal Voltage under usage may cause extension of a pro gramme No remedial action possible flashes Voltage under usage may cause extension of a pro gramme No remedial action possible lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 41 Water level is too high Start the programme Laundry is caught in the door 1 Open...

Page 53: ...g the childproof lock Page 42 Termin is activated Check whether Termin is activated Buttons Page 23 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Inicio Pausa Carga to start the pro gramme The door cannot be opened is activated Continue the programme by selecting or and pressing Inicio Pausa Carga Resuming the programme when the programme...

Page 54: ...tems stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapproved extension installed on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Water is not flowing in Detergent is not being dispensed You have not pressed Inicio Pausa Carga Press Inicio Pausa Carga The filters in the water inflow are blocked ...

Page 55: ...ce while it is operating Drum jerks after the programme starts This is caused by an internal motor test Not a fault no action required Residual water is present in the com partment Insert in compartment is blocked Cleaning the detergent drawer Page 44 Vibrations and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed...

Page 56: ...r water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin c...

Page 57: ...t and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the programme Fácil is activated Select the programmes that are suitable for the type of fabric Programmes Page 25 Drain pipe or water outlet ho...

Page 58: ... may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Re...

Page 59: ...d disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 18 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 49 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump...

Page 60: ... recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no ...

Page 61: ...ign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales serv...

Page 62: ...02 2 5 2 33 0 195 30 0 24 1200 54 00 Algodón Al godão 20 C 9 0 3 28 0 370 90 0 23 1200 54 00 Algodón Al godão 40 C 9 0 3 28 1 350 90 0 45 1200 54 00 Algodón Al godão 60 C 9 0 3 28 1 450 90 0 55 1200 54 00 Algodón Al godão 40 C Pre lav 9 0 3 58 1 400 102 0 45 1200 54 00 Sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 00 Mix 40 C 4 0 0 59 0 620 44 0 41 1200 56 00 Lana Lãs 30 C 2 0 0 40 0 200 40 0 22 ...

Page 63: ...ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cord 160 cm 1 Depending on the appliance spe cifications More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructio...

Page 64: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001607679 9001607679 010219 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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