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Troubleshooting

40

Fault

Cause and troubleshooting

Creasing.

The load is too large.

Observe the maximum load capacity of the 
→ 

"Programmes", Page 26

.

The laundry lies in the drum for too long after drying.

1.

Remove the laundry from the drum as soon as the
drying programme has finished.

2.

Spread the items of laundry for cooling.

Unsuitable programme for the type of fabric.

Set the suitable programme for the type of fabric. 
→ 

"Programmes", Page 26

Easy-Care fabrics are dried for too long.

→ 

"Changing the dryness level", Page 25

.

→ 

"Adjusting the dryness level", Page 25

.

Anti-Crease not activated.

Activate the Anti-Crease function. 
→ 

"Buttons", Page 23

 and programme ter-

minated.

Condensation tank filled.

1.

→ 

"Emptying the condensation container", Page 34

.

2.

→ 

"Inserting the condensation container", Page 35

.

3.

→ 

"Starting the programme", Page 31

.

Water drain hose is caught or jammed.

1.

Ensure that the water drain hose is not kinked or
trapped.

2.

Route the water drain hose without kinks.

Water drain hose is not connected correctly.

Ensure that the water drain hose is connected cor-
rectly. 
→ 

"Connecting the water drain hose", Page 14

Water drain hose is blocked.

Rinse the water drain hose with tap water.

Foreign object is located in the base unit

1.

→ 

"Opening the base unit", Page 36

.

2.

Remove the foreign objects that are present.

3.

→ 

"Closing the base unit", Page 37

.

Condensation in the
condensation tank
even though the water
drain hose is connec-
ted.

The appliance uses condensation for the automatic
self-cleaning.

Not a fault – no action required.

Water drain hose is not connected correctly.

Summary of Contents for WQG2410H0

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Tumble dryer WQG2410H0 en User manual and installation instructions ...

Page 2: ... your appliance 17 5 1 Appliance 17 5 2 Control panel 18 6 Display 19 7 Buttons 22 8 Dryness level 25 8 1 Changing the dryness level 25 8 2 Adjusting the dryness level 25 9 Programmes 26 9 1 Automatic programmes 26 9 2 Timed programmes 27 10 Accessories 29 11 Laundry 30 11 1 Preparing the laundry 30 12 Basic operation 30 12 1 Switching on the appliance 30 12 2 Setting a programme 30 12 3 Loading l...

Page 3: ...rtation storage and disposal 44 17 1 Preparing the appliance for transportation 44 17 2 Disposing of old appliance 44 18 Customer Service 45 18 1 Product number E Nr and production number FD 45 19 Consumption values 46 20 Technical data 47 ...

Page 4: ...ds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have und...

Page 5: ...ppliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not ...

Page 6: ...m the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appli...

Page 7: ...se steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the ap...

Page 8: ...ces away from the appli ance WARNING Risk of explosion If there is any residual material left in the fluff filter this may ignite during the drying process Clean the fluff filter regularly Highly flammable objects such as lighters or matches may ignite during the drying process Remove all highly flammable objects from any pockets in your laundry before the drying process Unwashed laundry that has ...

Page 9: ... while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk of electric shock Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Onl...

Page 10: ...and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...ending on appliance specifications or if the fluff guard is incomplete or defective this may result in damage to the ap pliance Do not operate the appliance without a fluff guard or with a fluff guard that is incomplete or defect ive Foam and foam rubber may deform or melt during the drying process Do not dry laundry that contains foam or foam rubber Unsuitable cleaning products may damage the sur...

Page 12: ... All displays go out and Start Nachlegen flashes Energy saving mode ends when you use the appliance again 4 Installation and con nection 4 1 Unpacking the appliance ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before startin...

Page 13: ...material damage Tilt the appliance carefully Transport the appliance in an up right position If residual water in the appliance freezes this may cause damage to the appliance Do not install or operate this appli ance anywhere that is liable to ex perience frost or outdoors If the appliance is operated immedi ately after transportation the refriger ant contained in the appliance may result in damag...

Page 14: ... drain away excess condens ation directly into the waste water system Notes Operate this appliance using the water drain hose provided If you connect the water drain hose Page 14 you do not have to regularly empty the condensation container Page 34 You can order this optional Accessories Page 29 from our customer service Connecting the water drain hose If you do not want to regularly empty the app...

Page 15: ... 2 Push the condensation hose into the holder 3 Push the water drain hose as far as it will go into the connecting piece 4 Insert the water drain hose into the hose guide Ensure that you do not bend the water drain hose 5 Connect the appliance to the water outlet Water outlet connection types Page 16 Tip To collect condensation in the condensation container again e g if you change where the applia...

Page 16: ...t let Drainage into a wash basin 1 2 Push the water drain hose fully through the and secure it using fixing material Secure the elbow at a height of no more than 100 cm Drainage into a gully Push the water drain hose fully through the and secure it using fixing material Secure the elbow to the gully 4 5 Aligning the appliance In order to reduce vibrations and noises align the appliance correctly T...

Page 17: ...You can find an overview of the parts of your appliance here 1 2 3 4 5 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Air inlet 2 Maintenance flap on the base unit Page 36 3 Fluff filter Page 31 4 Door 5 Condensation container Page 34 6 Control panel Page 18 ...

Page 18: ... 18 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 26 2 Programme selector Page 30 3 Display Page 19 4 Buttons Page 22 ...

Page 19: ...gramme is set Timed programmes Page 27 9 0 kg1 Recommended load The maximum load capacity for the selec ted programme in kg 0 45 1 Ready in time Buttons Page 24 Childproof lock lights up The childproof lock is activ ated flashes The childproof lock is activated and the appliance has been operated Deactivating the childproof lock Page 35 Start Pause Start cancel or pause Lights up The programme is ...

Page 20: ... for delicate fab rics Buttons Page 23 4 5 kg Half load Half load is activated Buttons Page 24 Quiet drying Quiet drying with no audible signals is ac tivated Buttons Page 24 Condensation container Empty the condensation container Page 34 Insert the condensation container Page 35 Fluff filter Clean the fluff filter Page 31 Filter system on the base unit Clean the filter system on the base unit Pag...

Page 21: ...Display en 21 Display Designation Description Anti crease Programme status Pause Programme status End End of pro gramme Programme status 1 Example ...

Page 22: ... to prevent unwanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 35 schranktrocken plus Cupboard Dry Plus schranktrocken plus 1 2 3 Selecting schrank trocken plus activates the dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness lev...

Page 23: ...he dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness level can be adjusted by select ing 1 2 or 3 Adjusting the dry ness level Page 25 Knitterschutz Less Ironing Activate Deactivate Activate or deactivate the crease reduction func tion Once the programme has ended the drum moves the laundry at regular intervals for 60 ...

Page 24: ... set num ber of hours Once the programme has started the pro gramme duration is displayed Set the programme duration for timed pro grammes Timed pro grammes Page 27 Ton aus Mute Activate Deactivate Activate or deactivate the audible signal after the programme ends Halbe Beladung Half Load Activate Deactivate Dry individual items of laundry or small loads of laundry ...

Page 25: ...he laundry or hang it up 8 1 Changing the dryness level For some automatic programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set an automatic programme Automatic programmes Page 26 a The display shows the specified dryness level 2 Press schranktrocken schrank trocken plus or bügeltrocken a The display shows or 8 2 Adjusting the dryness level If the laund...

Page 26: ...ription Max load kg Baumwolle Cotton Dry hard wearing heat resistant fabrics made of cotton or linen 9 0 Baumwolle Eco Cotton Eco Dry hard wearing heat resistant fabrics made of cotton or linen Energy saving programme 9 0 Pflegeleicht Easy Care Dry items made of synthetic materials or blended fabrics 3 5 Schnell Mix Mix Dry items made of cotton and synthetics 3 0 Decken Duvet Dry clothing pillows ...

Page 27: ...de of cotton or linen 6 0 9 2 Timed programmes Timed programmes are programmes with a defined or adjustable programme duration The programme ends once this time has elapsed even if the laundry is still not dry for example Timed programmes are suitable for drying individual items of laundry or thin fabrics Tip The laundry s care labels provide you with additional information about pro gramme select...

Page 28: ...imed program Description Max load kg Zeitprogramm warm Time Program Warm Dry all types of fabric except for wool and silk Suitable for pre dried or slightly damp laundry and for drying off multi layered thick laundry 3 0 ...

Page 29: ...nce on a suitable washing machine of the same width and depth and that is from the same manufacturer The pull out worktop makes it easier to load and unload the appli ance WTZ11400 Y distributor Connect the water drain hose of an additional ap pliance to the same si phon outlet 15000490 Water drain hose Drain away excess con densation directly into the waste water system without having to regu lar...

Page 30: ...e items of laundry and shake them out or observe the programme description Spin the laundry before drying operation 12 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 12 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Instal...

Page 31: ...rt Nachlegen The cooling process starts auto matically after approx 30 seconds and cools down the laundry while the drum is rotating If you want to avoid or cancel the cooling pro cess open the door Display Page 20 2 Open the appliance door 3 Remove the laundry Page 31 12 7 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 12 8 Switching off the appli ance Turn the programme sel...

Page 32: ...Remove the fluff from the recess Ensure that no fluff falls into the air channel 5 Disconnect the two part fluff filter 6 Open the two fluff filters 7 Remove the fluff 8 Clean the two fluff filters thoroughly under warm running water and then dry them off ...

Page 33: ...n the base unit s filter system Notes You can clean the filter regularly system even without the notifica tion being shown on the display It is not necessary to clean after each drying cycle If you do not clean the appliance as described the appliance s func tionality may be impaired Requirement The display shows the following during operation 1 Clean the fluff filter Page 31 2 Open the base unit ...

Page 34: ...ondensation con tainer Condensation forms during drying which your appliance uses for auto matic cleaning By default the con densation is collected in the appli ance s condensation container Note Operate this appliance using the water drain hose provided If you connect the water drain hose Page 14 you do not have to regu larly empty the condensation con tainer Page 34 Emptying the condensation con...

Page 35: ...childproof lock Press and hold the two 3 Sek buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off and in the event of a power failure 13 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 Sek buttons for ...

Page 36: ...l de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Leave the appli ance door open after use This allows the residual water to dry reducing odours in the ap pliance 15 2 Base unit The base unit is the accessible area at the bottom of the appliance in which you will find the heat ex changer Opening the base unit Requireme...

Page 37: ...anger cover Make sure that you remove all dirt from the seal 3 Carefully clean the fins on the heat exchanger with a vacuum cleaner and brush attachment Ensure that you vacuum the fins from top to bottom so that they do not become deformed or dam aged 4 Clean the opening with a soft damp cloth 5 Close the base unit Page 37 Closing the base unit Requirement The base unit is open Opening the base un...

Page 38: ...e laundry Cleaning the moisture sensor Over time residue from limescale detergents and care products can build up on the moisture sensor Clean the moisture sensor regularly ATTENTION Hard or rough objects may damage the moisture sensor Do not use hard or rough objects abrasive cleaning products or steel wool for cleaning Note If you do not clean the appli ance as described the appliance s function...

Page 39: ...2 Do not change the programme during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and Start Nachlegen flashes Energy saving mode is active Press any button a The symbol lights up again Fluff filter is soiled Cleaning the fluff filter Page 31 The b...

Page 40: ...ank filled 1 Emptying the condensation container Page 34 2 Inserting the condensation container Page 35 3 Starting the programme Page 31 Water drain hose is caught or jammed 1 Ensure that the water drain hose is not kinked or trapped 2 Route the water drain hose without kinks Water drain hose is not connected correctly Ensure that the water drain hose is connected cor rectly Connecting the water d...

Page 41: ... duration Not a fault no action required Pumping noise Condensation pump active Not a fault normal operating noise Buzzing noise Compressor ventilation active Not a fault normal operating noise The drying time is too long The base unit s filter is soiled Cleaning the filter system on the base unit Page 33 Fluff filter is soiled Cleaning the fluff filter Page 31 The ambient temperature is greater t...

Page 42: ...he lever for the heat exchanger cover is closed correctly Closing the base unit Page 37 The laundry is too damp Unsuitable programme for the type of fabric Set a timed programme for the subsequent drying Programmes Page 26 There has been a power cut Check whether the lighting in your kitchen or other appliances are working The load is too large Observe the maximum load capacity of the Programmes P...

Page 43: ...laundry is too damp Cleaning the moisture sensor Page 38 The drying process is interrupted and the condensa tion tank has been filled 1 Emptying the condensation container Page 34 2 Inserting the condensation container Page 35 3 Starting the programme Page 31 ...

Page 44: ... appliance Page 31 4 Remove the water drain hose from the connection point Water outlet connection types Page 16 5 Secure the water drain hose on the appliance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 34 7 Insert the condensation container Page 35 8 Disconnect the appliance s mains plug from the power supply a The appl...

Page 45: ...ustomer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our webs...

Page 46: ...onmental conditions and the activ ation of additional functions The expected programme dura tion Ready in time that is shown on the appliance display when selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spin speed rpm Initial mois ture level Pro gramm e dura tion h min Energy con sump tio...

Page 47: ...en 2 0 3 5 800 40 1 06 0 55 Pflegeleicht schranktrocken 2 0 3 5 600 50 1 21 0 67 20 Technical data Appliance height 84 2 cm Appliance width 59 8 cm Appliance depth 59 9 cm Weight 56 2 kg1 Maximum load 9 0 kg Mains voltage 220 240 V 50 Hz Minimum in stallation protec tion 10A Nominal power 625 W 1 Depending on the appliance spe cifications Power consump tion Off mode 0 15 W Left on mode 0 50 W Ambi...

Page 48: ...EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 1 Only applies to countries in the European Economic Area ...

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Page 52: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001714137 9001714137 020214 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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