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Troubleshooting

 en

45

Fault

Cause and troubleshooting

Appliance paused, but
the drum is rotating.

Cooling process active.

Not a fault – no action required.

Creasing.

The load is too large.

Observe the maximum load capacity of the 
→ 

"Programmes", Page 26

.

The laundry lies in the drum for too long after drying.

1.

Remove the laundry from the drum as soon as the
drying programme has finished.

2.

Spread the items of laundry for cooling.

Unsuitable programme for the type of fabric.

Set the suitable programme for the type of fabric. 
→ 

"Programmes", Page 26

Easy-Care fabrics are dried for too long.

→ 

"Changing the dryness level", Page 25

.

→ 

"Adjusting the dryness level", Page 25

.

Anti-Crease not activated.

Activate the Anti-Crease function. 
→ 

"Buttons", Page 23

    and programme
terminated.

Condensation tank filled.

1.

→ 

"Emptying the condensation container", Page 33

.

2.

→ 

"Inserting the condensation container", Page 34

.

3.

→ 

"Starting the programme", Page 31

.

Water drain hose is caught or jammed.

1.

Ensure that the water drain hose is not kinked or
trapped.

2.

Route the water drain hose without kinks.

Water drain hose is not connected correctly.

Ensure that the water drain hose is connected cor-
rectly. 
→ 

"Connecting the water drain hose", Page 14

Water drain hose is blocked.

Rinse the water drain hose with tap water.

The filter for the condensation tank is soiled.

→ 

"Clean the filter for the condensation tank.",

Page 43

.

Condensation in the
condensation tank
even though the water
drain hose is connec-
ted.

The appliance uses condensation for the automatic
self-cleaning.

Not a fault – no action required.

Water drain hose is not connected correctly.

Summary of Contents for WQG235DREU

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Tumble dryer WQG235DREU en User manual and installation instructions ...

Page 2: ...liance 17 5 1 Appliance 17 5 2 Control panel 18 6 Display 19 7 Buttons 22 8 Dryness level 25 8 1 Changing the dryness level 25 8 2 Adjusting the dryness level 25 9 Programmes 26 9 1 Automatic programmes 26 9 2 Timed programmes 27 10 Accessories 29 11 Laundry 30 11 1 Preparing the laundry 30 12 Basic operation 30 12 1 Switching on the appliance 30 12 2 Setting a programme 30 12 3 Loading laundry 30...

Page 3: ...intensive appli ance care programme 39 15 7 Ending the intensive appli ance care programme 41 16 Cleaning and servicing 42 16 1 Tips on cleaning and care 42 16 2 Moisture sensor 42 16 3 Condensation container fil ter 43 17 Troubleshooting 44 18 Transportation storage and disposal 49 18 1 Preparing the appliance for transportation 49 18 2 Disposing of old appliance 49 19 Customer Service 50 19 1 Pr...

Page 4: ...ds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have und...

Page 5: ... Never connect the appliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the...

Page 6: ...different manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury ...

Page 7: ...ress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct...

Page 8: ...t R290 in this appliance is environmentally friendly yet combustible and may ignite if it comes into contact with open flames or ignition sources Keep naked flames and ignition sources away from the appli ance WARNING Risk of explosion If there is any residual material left in the fluff filter this may ignite during the drying process Clean the fluff filter regularly Highly flammable objects such ...

Page 9: ... you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on ...

Page 10: ...pliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ... foam rubber may deform or melt during the drying process Do not dry laundry that contains foam or foam rubber Unsuitable cleaning products may damage the surfaces of the appli ance Do not use harsh or abrasive de tergents Do not use cleaning products with a high alcohol content Do not use hard scouring pads or cleaning sponges Clean the appliance with nothing but water and a soft damp cloth Remov...

Page 12: ...appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance Disposing of packaging Page 11 2 Check the appliance for visible damage 3 Open the appliance door Basic operation Page 30 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Scope of delivery Af...

Page 13: ...leave it to rest for two hours before putting it into opera tion Installation loca tion Requirements On the floor Place the appli ance on a clean level and firm surface Align the appli ance Page 16 Installation loca tion Requirements In a washer dryer stack Only use the ori ginal connection set from the dryer manufac turer when set ting up this appli ance in a washer dryer stack Accessories Page 2...

Page 14: ...e ATTENTION When operating the appliance without the water drain hose being connected properly liquid may leak out of the connecting piece Before operating the appliance connect the water drain hose prop erly to the connecting piece Requirements The appliance and the accessory have been unpacked Unpacking the appliance Page 12 The appliance is installed at the in stallation location Requirements f...

Page 15: ... collect condensation in the condensation container again e g if you change where the appliance is located carry out these steps in re verse order Water outlet connection types ATTENTION In the event of a blocked or covered outlet accumulated wastewater can flow back into the appliance Before operating the appliance en sure that the wastewater drains away quickly and eliminate any blockages Draina...

Page 16: ...ose fully through the and secure it using fixing material Secure the elbow to the gully 4 5 Aligning the appliance In order to reduce vibrations and noises align the appliance correctly To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 4 6 Connecting the appliance to the electricity supply 1 In...

Page 17: ...nce 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 On certain models specific details such as the colour and shape may differ from those pictured 1 Ventilation opening 2 Fluff filter Page 31 3 Door 4 Condensation container Page 33 5 Control panel Page 18 ...

Page 18: ... 18 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 26 2 Programme selector Page 30 3 Display Page 19 4 Buttons Page 22 ...

Page 19: ...ramme is set Timed programmes Page 27 8 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 45 1 Ready in time Buttons Page 24 Childproof lock lights up The childproof lock is activ ated flashes The childproof lock is activated and the appliance has been operated Deactivating the childproof lock Page 34 Start Reload Start Pause Start cancel or pause Lights up The pro...

Page 20: ... kg Half Load Half load Half load is activated Buttons Page 24 Quiet drying Quiet drying with no audible signals is ac tivated Buttons Page 24 Condensation container Empty the condensation container Page 33 Insert the condensation container Page 34 Fluff filter Clean the fluff filter Page 31 CrE Basic appliance care programme Run the basic appliance care programme Running the basic appliance care ...

Page 21: ... Description Drying Programme status Dryness level Iron Dry Programme status Dryness level Cupboard Dry Programme status Anti crease Programme status Start Reload Pause Programme status End End of pro gramme Programme status 1 Example ...

Page 22: ...to prevent unwanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 34 Cupboard Dry Plus Cupboard Dry Plus 1 2 3 Selecting Cup board Dry Plus activ ates the dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness l...

Page 23: ...yness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness level can be adjusted by select ing 1 2 or 3 Adjusting the dry ness level Page 25 Less Ironing Activate Deactivate Activate or deactivate the crease reduction func tion Once the programme has ended the drum moves the laundry at regular intervals for 60 minutes to prevent ...

Page 24: ...uded in the set num ber of hours Once the programme has started the pro gramme duration is displayed Set the programme duration for timed pro grammes Timed pro grammes Page 27 Activate Deactivate Activate or deactivate operating signals and in formation signals Half Load Activate Deactivate Dry individual items of laundry or small loads of laundry ...

Page 25: ...g it up 8 1 Changing the dryness level For some automatic programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set an automatic programme Automatic programmes Page 26 a The display shows the specified dryness level 2 Press Cupboard Dry Cup board Dry Plus or Iron Dry a The display shows Cup board Dry Cupboard Dry Plus or Iron Dry 8 2 Adjusting the dryness le...

Page 26: ...ion about programme selection Programme Description Max load kg Cottons Dry hard wearing heat resistant fabrics made of cotton or linen 8 0 Cottons Eco Dry hard wearing heat resistant fabrics made of cotton or linen Energy saving programme 8 0 Easy Care Dry items made of synthetic materials or blended fabrics 3 5 Mix Dry items made of cotton and synthetics 3 0 Bed Linen Dry duvet covers pillowcase...

Page 27: ...venly 1 5 Super Quick 40 Dry items made of synthetics and light cotton 2 0 Towels Dry hard wearing heat resistant towels and dressing gowns made of cotton or linen 6 0 9 2 Timed programmes Timed programmes are programmes with a defined or adjustable programme duration The programme ends once this time has elapsed even if the laundry is still not dry for example Timed programmes are suitable for dr...

Page 28: ...mmes 28 Timed program Description Max load kg Time Program Warm Dry all types of fabric except for wool and silk Suitable for pre dried or slightly damp laundry and for drying off multi layered thick laundry 3 0 ...

Page 29: ... the appliance on a suitable washing machine of the same width and depth and that is from the same manufacturer The pull out worktop makes it easier to load and unload the appli ance WTZ27400 Wool basket Dry or air individual woollen items sports shoes and soft toys WMZ20600 Y distributor Connect the water drain hose of an additional ap pliance to the same si phon outlet 15000490 Water drain hose ...

Page 30: ... small items of laundry such as children s socks Separate items of laundry and shake them out or observe the programme description Spin the laundry before drying Dry woollen items sports shoes and soft toys in the wool basket operation 12 Basic operation operation 12 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page...

Page 31: ...e door Display Page 20 2 Open the door 3 Add or remove laundry 4 Close the door 5 Press Start Reload 12 6 Cancelling the pro gramme 1 Press Start Reload 2 Open the appliance door 3 Remove the laundry Unloading the laundry Page 31 12 7 Unloading the laundry 1 Open the door 2 Remove the laundry from the drum 12 8 Switching off the appli ance Turn the programme selector to Off 12 9 Fluff filter Durin...

Page 32: ...Remove the fluff from the recess Ensure that no fluff falls into the air channel 5 Disconnect the two part fluff filter 6 Open the two fluff filters 7 Remove the fluff 8 Clean the two fluff filters thoroughly under warm running water and then dry them off ...

Page 33: ...t have to regu larly empty the condensation con tainer Page 33 Emptying the condensation container If the drying programme has finished or the display shows a notification while the appliance is in operation empty the condensation container Requirements The display shows the following after drying End or during operation 1 Pull out the condensation con tainer keeping it level 2 Empty the condensat...

Page 34: ...ng the controls 13 1 Activating the childproof lock Press and hold the two 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off and in the event of a power failure 13 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press...

Page 35: ...tting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Programme counter 5 421 Display the number of started pro grammes 1 Example ...

Page 36: ...ttings Page 35 4 To change the value press Fin ished in 5 To save the changes switch off the appliance 15 Appliance care 15 1 Preparing the appliance for the appliance care programme The appliance must be prepared be fore basic or intensive appliance care is carried out Requirement The fluff filter has been cleaned Cleaning the fluff filter Page 31 1 Remove the laundry 2 Close the appliance door 3...

Page 37: ...ng the appliance care programme Requirements The appliance is ready to run the appliance care programme Preparing the appliance for the appliance care programme Page 36 The condensation container is ready for the appliance care pro gramme Preparing the condensation container for the appliance care programme Page 37 1 Set the programme to position 1 2 Press and hold Iron Dry 3 Set the programme to ...

Page 38: ...e care pro gramme Page 37 1 Add approx 1 litres of hot tap water into the condensation con tainer Hold the full condensation con tainer level so that no liquid spills out 2 Insert the condensation container so that it locks into place 3 Press Start Reload a The appliance care programme starts and an audible signal sounds a End appears on the display once the appliance care pro gramme has ended and...

Page 39: ...cur To remove this you can run an intensive appliance care programme Note The intensive appliance care programme runs for approximately 4 hours The programme may take longer if you do not carry out the ne cessary steps in good time while the programme is running Once it has started the intensive ap pliance care programme should not be cancelled Requirements The appliance is ready to run the applia...

Page 40: ...e appli ance care programme starts and an audible signal sounds After around 3 hours the appli ance pauses the appliance care programme and the remaining pro gramme duration flashes on the display 5 Pull out the condensation con tainer horizontally and empty it 6 Add approx 1 litres of hot tap water into the condensation con tainer Hold the full condensation con tainer level so that no liquid spil...

Page 41: ...hat it locks into place 3 Press Start Reload a The appliance care programme is resumed End appears on the display and a signal tone sounds once the appliance care pro gramme has ended 4 Pull out the condensation con tainer keeping it level 5 Empty the condensation container Page 33 6 Insert the condensation container so that it locks into place 7 Switch off the appliance Switching off the applianc...

Page 42: ...enic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Leave the appli ance door open after use This allows the residual water to dry reducing odours in the ap pliance 16 2 Moisture sensor The moisture sensor in this appliance measures how damp the laundry is during the drying cycle The appli ance changes the ...

Page 43: ...ion tank The filter is cleaned automatically when the condensation container is emptied Check the filter regularly and clean the filter if it is dirty 1 Empty the condensation container Emptying the condensation container Page 33 2 Remove the filter 3 Clean the filter under warm run ning water or in the dishwasher 4 Slide in the filter as far as it will go 5 Insert the condensation container Inser...

Page 44: ...Do not change the programme during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and Start Reload flashes Energy saving mode is active Press any button a The symbol lights up again CrE After a period of operation the appliance automatic ally recomm...

Page 45: ...nti Crease function Buttons Page 23 and programme terminated Condensation tank filled 1 Emptying the condensation container Page 33 2 Inserting the condensation container Page 34 3 Starting the programme Page 31 Water drain hose is caught or jammed 1 Ensure that the water drain hose is not kinked or trapped 2 Route the water drain hose without kinks Water drain hose is not connected correctly Ensu...

Page 46: ...rogramme duration Not a fault no action required Pumping noise Condensation pump active Not a fault normal operating noise Buzzing noise Compressor ventilation active Not a fault normal operating noise The drying time is too long Fluff filter is soiled Cleaning the fluff filter Page 31 The ambient temperature is greater than 30 C Ensure that the ambient temperature is lower than 30 C The ambient t...

Page 47: ... whether the lighting in your kitchen or other appliances are working The load is too large Observe the maximum load capacity of the Programmes Page 26 After the end of the programme warm laundry feels damper than it actually is 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable dryness level set Changing the dryness...

Page 48: ...t Cause and troubleshooting Odours have formed in the appliance Stubborn dirt in the appliance or an extended appli ance downtime of more than one month Preparing the appliance for the intensive appli ance care programme Page 39 ...

Page 49: ...n hose on the appliance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 33 7 Insert the condensation container Page 34 8 Disconnect the appliance s mains plug from the power supply a The appliance is now ready to be transported 18 2 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of...

Page 50: ...rea Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details ...

Page 51: ...ing loaded en vironmental conditions and the activ ation of additional functions The expected programme dura tion Ready in time that is shown on the appliance display when selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spin speed rpm Initial mois ture level Pro gramm e dura tion h min En...

Page 52: ...3 5 800 40 1 09 0 43 Easy Care Cupboard Dry 2 0 3 5 600 50 1 19 0 52 21 Technical data Appliance height 84 2 cm Appliance width 59 8 cm Appliance depth 61 3 cm Appliance depth with door closed 64 8 cm Appliance depth with door open 109 6 cm Weight 56 4 kg Maximum load 8 0 kg Mains voltage 220 240 V 50 Hz Minimum in stallation protec tion 10A Nominal power 600 W Power consump tion Off mode 0 15 W L...

Page 53: ...ase Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label ...

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Page 56: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001705319 9001705319 020811 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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