en
Faults and what to do about them
46
Faults and what to do about them
E:32
alternating with
End
when programme is
finished
Unbalance problem, spinning phase is aborted.
Other displays
Turn the programme selector to
Off
, wait for five seconds and then switch it on
again. If the display appears again, call customer services.
Faults
Cause/Remedy
Water is leaking from the
appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
The door cannot be
opened.
■
– – – – (Rinse hold = no final drain) is activated (depending on the mod-
ule). Continue the programme by selecting
Spin
and pressing
Start/Pause
.
■
The temperature in drum is too high to open the door.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
"Emergency release" on page 44
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
"Filter in the water supply is blocked" on page 43
Note:
If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required
~
separate installa-
tion and cleaning instruction for water filter.
■
Is the supply hose kinked or trapped?
The programme will not
start.
■
Have you touched the
Start/Pause
button or selected
Ready In
?
■
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
The water is not draining.
■
Drain pipe or water drain hose is blocked. Clean the drain pipe and the
water drain hose.
■
Drain pipe or water drain hose is caught or jammed. Ensure that the drain
pipe and the water drain hose are not kinked or trapped.
■
The drain pump is blocked.
"Drain pump is blocked" on page 42
■
The drain hose at the siphon is blocked.
"The drain hose at the siphon is blocked" on page 43
■
– – – – (Rinse hold = no final drain) is activated (depending on the mod-
ule). Continue the programme by selecting
Spin
and pressing
Start/Pause
.
■
The water drain hose is connected too high. Install the water drain hose at
a maximum height of 1 meter.
"Hose and cable lengths" on page 16
Display
Cause/Remedy
