Bosch WLK20261BY, Instruction Manual

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en
After-sales service
26
4
After-sales service
Af ter -s al es ser vi ce
If you cannot correct the fault yourself,
(see section, Faults and what to do
about them)
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Page 24 , please
contact our after-sales service.
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Cover page
Residual water in the care
product dispenser.
■
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
i ü
Cottons 90 °C
programme without laundry. Use standard
detergent for this.
N
symbol flashes. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoonful of fabric softener with 1/2 litre water and pour into com-
partment II (Not for outdoor fabrics, sportswear fabrics or those made with
down.)
Reduce detergent dosage for the next wash cycle.
Intense noise, vibrations
and "wandering" during
spinning.
■
Appliance aligned? Level the appliance.
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■
Appliance feet fixed? Secure appliance feet.
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■
Transportation protection devices removed? Remove transportation bolts.
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Display panel/indicator
lights do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace the circuit breakers.
■
If the fault occurs repeatedly, call the after-sales service.
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Page 26
Detergent residue on the
laundry.
■
Occasionally, phosphate-free detergents contain water-insoluble residue.
■
Select
O
Rinse
or brush the laundry after washing.
The colon on the
Ready in display : is
flashing.
Mains voltage too low
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The single dot ( . ) flashes. Undervoltage during the washing programme causes an extending of the wash
programme.
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Page 21
NO appears in the display
panel in reload mode.
Water level too high. Not possible to add laundry. Close the washing machine
door immediately, if necessary.
To continue the programme, select the
Start /Reload button.
YES appears in the dis-
play panel in reload
mode.
The washing machine door is unlocked. It is possible to add laundry.
If you cannot correct a fault yourself (after switching on/off) or a repair is required:
■
Turn the programme selector to Off . Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the water tap and call the after-sales service.
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Page 26
Faults Cause/Remedy