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Faults and what to do about them.       

en

25

Faults and what to do about 

them.

:

 flashes: Mains voltage too low 

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 Page 21

.

 flashes: Undervoltage during the washing programme. The programme 

duration is extended. 

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 Page 21

Other displays

Switch off the appliance, wait for five seconds and switch it back on again. If the 

indicator appears again, call the after-sales service 

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 Page 26

Display

Cause/Remedy

Faults

Cause/Remedy

Water is running out.

Attach/replace the drain hose correctly.

Tighten the screw-fitting on the supply hose.

Water not flowing in.
Detergent not dispensed.

Start

/Reload not selected?

Tap not open?

Filter blocked? Clean the filter. 

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Supply hose kinked or trapped?

Washing machine door 

cannot be opened.

Safety function active. Stop programme?

– – – (Rinse stop = without final spin cycle) selected? 

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 Page 19

Can be opened by emergency release only?

Programme does not 

start.

Start

/Reload or 

Ready in

 time selected?

Washing machine door closed?

Childproof lock active? Deactivate. 

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 Page 18

Detergent solution is not 

drained.

– – – (Rinse stop = without final spin cycle) selected? 

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 Page 19

Clean the drain pump. 

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 Page 22

Clean the outlet pipe and/or drainage hose. 

Water not visible in the 

drum.

Not a fault – water below the visible area.

Spin result not satisfac-

tory.
Laundry wet/too damp.

Not a fault – the unbalanced load detection system has interrupted the spin 

because the laundry is unevenly distributed. Distribute small and large 

items of washing in the drum.

Too low speed selected? 

Spin cycle activated sev-

eral times.

Not a fault – unbalanced load detection system adjusts imbalance.

The programme takes 

longer than usual.

Not a fault – unbalanced load detection system adjusts imbalance by 

repeatedly distributing the laundry.

Not a fault – foam detection system active – a rinse cycle is switched on.

Not a fault – VoltCheck active 

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 Page 21

The programme duration 

changes during the wash 

cycle.

Not a fault – the programme sequence is optimised for the particular wash pro-

cess. This may result in changes to the programme duration in the display field.

Summary of Contents for WLK20261BY

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WLK20261BY ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...erating the appliance 16 Preparing the washing machine 16 Select programme switch on the appliance 16 Change the programme default settings 16 Select additional programme settings16 Placing laundry into the drum 17 Measure and add detergent and care products 17 Start the programme 18 Childproof lock 18 Adding laundry 18 Changing the programme 19 Cancel the programme 19 Programme end during rinse h...

Page 4: ...vate domestic use only The washing machine is suitable for washing machine washable fabrics and hand washable wool in detergent solution To be operated with cold mains water and standard detergents and care products which are suitable for use in washing machines When measuring the amount of all detergents additives care products and cleaning agents always check the manufacturer s instructions The ...

Page 5: ...ing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water e g if ho...

Page 6: ... children touch the hot washing machine door 7 Environmental protection E n v i r o n m e n t a l p r o t e c t i o n Packaging used appliance Dispose of packaging in an environmentally responsible manner This appliance is labelled in accordance with European Directive 2012 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline deter...

Page 7: ...rogramme e g Cottons Maximum load is indicated in the display field Load the laundry Close the washing machine door 3 A Add detergent Change the programme default settings if necessary Change additional programme settings if necessary Start the programme 4 End of the programme Open the washing machine door and remove the laundry Turn the programme selector to Off Turn off the tap ...

Page 8: ...ppliance G e t t i n g t o k n o w t h e a p p l i a n c e Washing machine N 6 7 Detergent drawer Page 17 8 Washing machine door with door handle 0 Operating display panel Page 9 9S Open the washing machine door 9T Close the washing machine door Service door ...

Page 9: ... selector for selecting the programme and for switching the machine on and off h Display panel for settings and information Settings for the selected programme max values depending on programme cold 90 C Temperature Temperature 1200 0 rpm Spin speed Spin speed depending on model or Rinse stop without final spin cycle washing remains in the water after the last rinse cycle 1 24 h Ready in End of pr...

Page 10: ...eparately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of levels of soiling light Do not prewash if necessary select the additional programme setting SpeedPerfect normal heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with a soap water do not rub Then wash the items of ...

Page 11: ...ergy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Page 17 Saving Soiling note Reduced temper ature and deter gent quantity as per the recom mended dosage Light No visible dirt or st...

Page 12: ...Cottons Hard wearing fabrics heat resistant fabrics made of cotton or linen T Prewash For heavily soiled washing distribute detergent between dispensers I and II max 6 kg 3 5 kg cold 90 C 1000 rpm G F Z f Easy Care Fabrics made from synthetic or blended fabrics T Prewash Prewash at 30 C max 3 kg cold 60 C 1000 rpm G F Z o Mix Mixed load consisting of textiles made of cotton and synthetics max 3 kg...

Page 13: ...cold 60 C 800 rpm G F Z Sportswear Sportswear and leisurewear made from microfibre fabrics Notes The laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compart ments to remove fabric softener residue max 2 kg cold 40 C 800 rpm l AllergyPlus Hard wearing fabrics heat resistant fabrics made of cotton or linen max 6 kg 3 5 cold 60 C 1000 rpm l t ...

Page 14: ...king time press Start Reload again to continue or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing 0 Programme default settings P r o g r a m m e d e f a u l t s e t t i n g s The temperature spin speed and programme duration Ready in time for all programmes are preset at the factory These are displayed in the d...

Page 15: ... hour h hours up to a maximum of 24 hours To do this repeatedly press the corresponding button until the required setting is displayed Note The programme duration is included in the selected Ready in time After the start the preselected time e g 8h is displayed and the time counts down to the start of the wash programme The programme duration is then displayed e g 2 30 hours minutes Changing the p...

Page 16: ...uired programme Can be rotated in either direction The washing machine is switched on The following figures are indicated continuously on the display panel for the selected programme the programme duration the preset temperature the preset spin speed and the maximum load Change the programme default settings You can use the displayed programme presettings or adjust them To do this repeatedly press...

Page 17: ...amme appear continuously on the display panel Changes may be made to the default settings Measure and add detergent and care products Caution Damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents to come into contact with the surfa...

Page 18: ...approx five seconds The symbol E is indicated in the display E lights up The childproof lock is active E flashes The childproof lock is active and the programme selector has been adjusted To prevent the programme from stopping turn the programme selector back to the original programme The symbol lights up again Note Childproof lock may remain activated until the next programme starts even after th...

Page 19: ...ogramme end during rinse hold appears in the display panel and the Start Reload button indicator light flashes To end the programme 1 Select 0 Spin Drain if only a drained cycle is required set rpm spin speed to 2 Select Start Reload Programme end End appears in the display panel If the 9 symbol also appears in the display panel the washing machine has detected too much foam during the wash progra...

Page 20: ...he signal volume turn to Off hold down and turn one position to the right press and hold the button for approx five seconds until the display elements light up Setting mode is activated 2 Set the volume for the button signals depending on model press the button until the required volume is reached go to point 3 or set to Off which exits setting mode for the signal volume 3 Set the volume for the i...

Page 21: ...ge the colon flashes on the Ready in display on the display panel When the supply voltage is stable again the programme continues running The colon on the Ready in display stops flashing If the interruption causes the programme to be extended the dot on the display flashes The voltage control system is activated when a program is started 2 Cleaning and maintenance C l e a n i n g a n d m a i n t e...

Page 22: ...ds from below with your finger 3 Clean the detergent dispenser tray and insert with water and a brush and dry it Clean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate Detergent solution pump blocked Warning Risk of scalding Washin...

Page 23: ...rogramme selector to Off Remove the mains plug 2 Loosen hose clip and carefully remove drainage hose Residual water may run out 3 Clean the drain hose and siphon connecting piece 4 Reattach the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except 0 Spin ...

Page 24: ...een through the glass 1 Turn the programme selector to Off Remove the mains plug 2 Drain the water Pull down emergency release with a tool and release The washing machine door can then be opened Information on the display panel Display Cause Remedy YES The washing machine door is unlocked It is possible to add laundry NO Due to the high temperature in the drum the washing machine door cannot be op...

Page 25: ...shing machine door closed Childproof lock active Deactivate Page 18 Detergent solution is not drained Rinse stop without final spin cycle selected Page 19 Clean the drain pump Page 22 Clean the outlet pipe and or drainage hose Water not visible in the drum Not a fault water below the visible area Spin result not satisfac tory Laundry wet too damp Not a fault the unbalanced load detection system ha...

Page 26: ...rtation bolts Page 30 Display panel indicator lights do not function while the appliance is run ning Power failure Fuse tripped Switch on replace the circuit breakers If the fault occurs repeatedly call the after sales service Page 26 Detergent residue on the laundry Occasionally phosphate free detergents contain water insoluble residue Select O Rinse or brush the laundry after washing The colon o...

Page 27: ...ogramme Load Energy consump tion Water consump tion Programme dura tion Cottons 20 C 6 kg 0 23 kWh 66 l 2 h Cottons 40 C 6 kg 0 93 kWh 66 l 2 3 4 h Cottons 60 C 6 kg 1 29 kWh 66 l 2 h Cottons 90 C 6 kg 2 12 kWh 72 l 2 1 4 h Easy Care 40 C 3 kg 0 59 kWh 48 l 2 h Mixed Fabrics 40 C 3 kg 0 48 kWh 44 l 1 h Delicates Silk 30 C 2 kg 0 22 kWh 35 l 3 4 h Wool 30 C 2 kg 0 16 kWh 40 l 3 4 h Programme Approx...

Page 28: ...lues may deviate from the indicated values depending on water pressure water hardness water inlet temperature ambient temperature type of laundry amount and soiling of laundry detergent used fluctuations in the power supply and the selected additional functions Information on residual moisture based on programme dependent spin speed limits and maximum loads Standard programmes for Cottons in accor...

Page 29: ...the appliance feet Page 33 Installation Note Moisture in the drum is due to the final inspection Secure installation Warning Risk of injury The washing machine is heavy caution take care when lifting it If the washing machine is lifted by protruding components e g the washing machine door the components may break off and cause injuries Do not lift the washing machine by protruding parts If the hos...

Page 30: ...nt wooden panel min 30 mm thick to the floor Installing the appliance in a kitchenette Warning Danger of death Danger of death if live parts are touched Do not remove the appliance cover panel Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to the applia...

Page 31: ...d the possible hose lengths are reduced Tip The following are available from specialist dealers after sales service Extension for Aqua Stop or cold water inlet hose approx 2 50 m Order no WMZ2380 A longer supply hose approx 2 20 m for standard model Water connection Warning Risk of electric shock Danger of death if live parts are coming into contact with water Do not immerse Aqua Stop safety devic...

Page 32: ...er guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged Optimum water pressure in the mains 100 1000 kPa 1 10 bar When the tap is open the water flow is at least 8 l min If the water pressure is higher than this a pressure reducing valve must be installed Connection Connect the water supply hose to th...

Page 33: ...in The water drains away quickly enough The end of the drain hose is not immersed in the drained water Installing the drainage hose Drainage into a siphon The connection point must be secured using a hose clamp with a diameter of 24 40 mm available from specialist dealers Connection Drainage into a plastic pipe with rubber sleeve or into a gully Connection Levelling 1 Loosen lock nut in a clockwis...

Page 34: ... No multiple plugs couplings or extension cables are used If an earth leakage circuit breaker is used only a type which displays this symbol is used z Only this symbol guarantees compliance with the currently applicable regulations The mains plug can be accessed at all times The mains cable is not bent squashed modified cut through or in contact with heat sources Before washing for the first time ...

Page 35: ...intenance Drain pump blocked Page 22 4 Disconnect the washing machine from the mains 5 Remove the hoses Installing transportation protection devices 1 Remove the covers and keep in a safe place If required use a screwdriver 2 Insert all 4 sleeves Clamp the mains cable on the holders Insert and tighten the bolts Before switching on the appliance Notes The transport locks must be removed Page 30 To ...

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Page 38: ...stalled and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turning off the tap The tap only needs to be t...

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