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Troubleshooting NL

Malfunction

Cause and Troubleshooting

Redistribute the laundry in the drum.

Program centrifugal

run does not start.

Remark: If possible, place large and small items of 

laundry together in the drum. Different sized laundry 

is more evenly distributed during the spin cycle.

Start the program Centrifuge.

fizzing, hissing

loud.

Water is flushed into the detergent drawer under 

pressure.

No error - normal operating noise.

Loud noise during 

spinning.

The appliance is not leveled properly.

Adjusting the device

Device feet are not fixed.

Secure the device feet. Adjusting the device

Transport protections have not been removed.

Remove transport locks

Clapping, clattering

in the pump.

A foreign object has entered the pump.

"Cleaning the drain pump", page 35

Slurping, rhythmic

suction sound.

Pump is active, the solution is being pumped out.

No error - normal operating noise.

wrinkling.

Spin speed is too high.

Set a lower spin speed for the next wash.

The load quantity is too high.

Reduce the load during the next wash.

The wrong program has been selected for the type of 

fabric.

Select a suitable program for the type of fabric.

Detergent or laundry detergent

softer drips from

the cuff and collects 

on the door

Too much detergent/fabric softener in the detergent 

drawer.

When dosing the liquid detergent and fabric softener, 

pay attention to the marking in the detergent drawer 

and do not dose above that.

or in the cuff fold.
Spin result is

not to satisfaction-

ness. The laundry is 

too wet / too damp.

Low spin speed is set.

Set a higher spin speed for the next wash.

Start the program Centrifuge.

To iron lightly is activated.

45

Summary of Contents for WGG244MPFG

Page 1: ...Washing machine WGG244MPFG NL User manual and installation instructions Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...the drum with detergent good 31 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 13 5 Inserting the dosing aid for liquid detergent 32 4 3 Installation site requirements 13 13 6 Using the dosing aid for liquid detergent 32 4 4 Removing transport locks 14 13 7 Dosing detergent and care agent 32 4 5 Connecting the device 15 4 6 Adjusting the device 16 13 8 Starting the ...

Page 3: ...let opening in the rubber sleeve 38 17 Troubleshooting 39 17 1 Emergency release 48 18 Transporting Storing and drain 48 18 1 Disassembling the device 48 18 2 Transport locks place 48 18 3 Restart device use 48 18 4 Disposal of your old appliance 49 19 Customer Service 49 19 1 Product number E no and production number FD 50 20 Consumption values 51 21 Technical data 51 3 ...

Page 4: ... care products s for domestic use and in enclosed spaces within the domestic environment s to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the...

Page 5: ... Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device...

Page 6: ...itable connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with pac...

Page 7: ...sconnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 49 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and ...

Page 8: ...n Keep detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or scramble on the devi...

Page 9: ...e Observe the safety regulations when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only trained specialist personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced by the manufacturer its service agent or a similarly qualified p...

Page 10: ...NL Safety WARNING Risk of poisoning Toxic fumes can be generated when using solvent based cleaning agents Do not use solvent based cleaning agents 10 ...

Page 11: ...agents Do not use strong alcohol based cleaning agents Do not use hard scouring or dishwashing sponges Clean the device only with water and a soft damp cloth m Follow this instruction to avoid material damage and damage to the device avoid material damage PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Foll...

Page 12: ...nd increases the spin volume 3 2 Energy and resource efficient Wash laundry without prewash If you follow these directions your device will use less power and water a Washing with prewash extends program duration and increases energy and water consumption Use programs with low temperatures and longer washing times and use the maximum load capacity The appliance has an automatic loading machine a T...

Page 13: ...device for visible damage WARNING Risk of electric shock The device contains live parts Touching live parts is dangerous Do not use the appliance without a cover 3 Open the appliance door The Ministry in essence Page 31 4 Remove the accessories from the drum 5 Close the appliance door WARNING Risk of injury When used on a plinth the device can tip over The device feet for commissioning on a plinth...

Page 14: ... wooden plate thick too minimal 30mm which screwed to the floor 1 Pull the hoses out of the holders kitchen The device al borrow under a continuous work place sheet that fixed with the adjacent cabinet is connected Pine tree Required niche width 60 cm 2 Loosen and remove all bolts of the 4 transport locks with a SW13 open end wrench on a wall no snakes between wall and device clamping man PAY ATTE...

Page 15: ...e out of the holder 6 Push the 4 cover caps down 4 Remove the 4 sleeves 4 5 Connecting the device Connect water supply hose 1 Connect the water supply hose to the appliance 5 Install the 4 cover caps 2 Connect the water inlet hose to the tap 26 4 mm 3 4 15 ...

Page 16: ...re and can come loose from the installed connection position Secure the water drain hose against unintentional disconnection Remark Observe the pumping heights The maximum pumping height bed The connection position tie with a hose clamp 24 40 mm bore gene 2 To adjust the appliance turn the appliance feet Check the horizontal adjustment of the appliance with a spirit level washbasin the water drain...

Page 17: ...iance foot while doing so and do not adjust the height 4 7 Connecting the appliance electrically 1 Insert the mains plug of the appliance s connecting cable into a socket in the vicinity of the appliance The connection data of the device can be found in the technical data Page 51 2 Check the mains plug for tightness 17 ...

Page 18: ... will find an overview of the components of your device 3 4 5 6 2 7 7 1 Depending on the device type details in the image may differ e g color and shape 1 Service valve and pump Page 35 7 Transport protections Page 14 2 3 4 Door Detergent drawer Page 19 Control panel Page 19 5 6 Water drain hose Page 16 Mains connection cable Page 17 18 ...

Page 19: ... s fabric softener s Liquid starch s Impregnating agent 3 Detergent dispenser I s Detergent for the pre used to be s Hygiene detergent 1 2 3 5 3 Control panel You can set all functions of your device and obtain information about the operating status via the control panel 2 3 4 1 1 4 1 2 Programs Program selector Page 31 3 4 Display Page 21 Buttons Page 24 19 ...

Page 20: ...ory To remove any residual water wash without any laundry the first time 1 Turn the program selector on Cleaning the drum to make 2 Close the door 3 Pull out the detergent drawer 4 Fill powder detergent into compartment II To avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do not use wool or delicate detergent 5 Slide in the detergent drawer 6 Pre...

Page 21: ...uration remaining time of the program Approximate expected program duration or time remaining in the program 10 9 0 kg 1 1 Ready in time Recommended load Buttons Page 24 Maximum load for the set program in kg 1400 Spin speed tal Set spin speed in rpm Buttons Page 24 without final spin only drain Rinse hold without drain 90 Temperature Set temperature in C Buttons Page 24 cold 1 Example 21 ...

Page 22: ...25 prewash The prewash is activated Buttons Page 24 Extra water and extra rinse Wash with more water and a rinse cycle is activated Buttons Page 25 speedPerfect Washing in a shorter time is activated Buttons Page 24 Blood Grass Red wine Butter salad oil The stain type is activated The stain type is activated The stain type is activated The stain type is activated Drum memory flour cleaning flashin...

Page 23: ...Display NL Indication E 35 10 1 1 Example name Wrong More information Error code error indication signal 23 ...

Page 24: ...erature the drum movement and the soaking time are adapted to the type of stain Ready in up to 24 hours Capture the program end The program duration is already included in the set number of hours After the program has started the program duration is displayed temp C Centrifuge 90 C 1400 Adjust the temperature in C Adjust the spin speed or rinse hold activate The selection turns the water not drain...

Page 25: ...rinse cycle Recommended for particularly sensitive skin or in areas with very soft water To iron lightly s activate s deactivate Activate or deactivate washing with less crease To reduce creasing in the laundry the spin process and spin speed are adjusted The laundry is so damp after washing that it hangs out well on the washing line 25 ...

Page 26: ...ponds to the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The washing temperature cannot b...

Page 27: ...ry the drum with textiles moves especially gently with long pauses Use a wool detergent Program setting s max 40 C s max 800 rpm 2 0 To rinse Rinse with subsequent centrifugation and drain the water Program setting max 1400 rpm Centrifuge Drain Centrifuge and drain water If you only want to drain the water activate The laundry is not spun Program setting max 1400 rpm Hygiene Plus Wash hard wearing...

Page 28: ...ing before washing roll the laundry together and remove the air from the laundry Program setting s max 60 C s max 1200 rpm Jeans Dark used to be Wash dark and colour intensive textiles made of cotton and easy care textiles e g jeans Wash the laundry inside out Use a liquid detergent Program setting s max 40 C s max 1200 rpm 4 0 drum cleaning gene Cleaning and maintenance of the drum Use the progra...

Page 29: ...ram with a 60 C or higher temperature for a long time the drum cleaning indicator flashes as a reminder Extra fast 15 30 Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate Speed Perfect The maximum load capacity is reduced to 2 0 kg Program set...

Page 30: ...ed ends in hoods or trousers Remove curtain rollers and lead laces or use a laundry net use a laundry net for small items of laundry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together do not rub in fresh stains but dab off with soapy water Unfold and loosen the laundry or observe the program descriptions laundry...

Page 31: ...rks s with liquid detergents only tend to use self flowing liquid detergents s various liquid detergents don t mix s detergent and fabric softener not to blend s Not stored for too long and strongly in using thickened products s no solvent based corrosive using the disinfectants e g bleach s Use dyes in moderation salt can affect stainless steel s no decolorizing agent in the appliance ready to us...

Page 32: ... liquid detergent dosing aid 2 Push the dosing aid forward When you order the dosing aid as an accessory you must fit the dosing aid 1 Pull out the detergent drawer 2 Press the insert down and take out the detergent drawer 3 Fold the dosing aid down and click into place 3 Place the dosing aid 4 Slide in the detergent drawer 13 7 Dosing detergent and care agent 4 Insert the detergent drawer Remarks...

Page 33: ...t a high water level Centrifuge or select a suitable program for draining Programs Page 26 on Start Refill to press a The drum rotates and a load recognition takes place which can take up to 2 minutes after which the water flows into the device a The display shows whether the program duration or the ready in time is displayed a After the program end it shows display 0 3 Remove the laundry Page 33 ...

Page 34: ...e of contents or on www bosch home com k 1 l ock 4 Child lock k Secure your device against accidental operation via the controls lock 16 1 Cleaning the drum 14 1 Activating child lock CAREFULLY Risk of injury Permanent washing at low temperatures and lack of ventilation of the appliance can damage the drum and cause injuries Regularly run a drum cleaning program or wash at a temperature of at leas...

Page 35: ...ing for the detergent drawer 3 Pull out the insert from bottom to top 7 Slide the detergent drawer into the appliance 16 3 Cleaning the drain pump 4 Clean and dry the detergent drawer and insert with water and a brush Clean the drain pump in the event of malfunctions e g blockages or chatter Emptying the drain pump 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the ...

Page 36: ...hing at high temperatures Do not touch the hot soapy water Pull off the sealing cap to allow the wash water to flow into the collection container 1 2 5 Place a sufficiently large container under the opening 8 Press the stopper back on 6 Remove the drain hose from the holder 9 Clamp the drain hose in the holder 36 ...

Page 37: ...es can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 4 Install the pump cover s Check that the pump cover components are correctly assembled 2 Clean the interior screw thread of the pump cover and pump housing 5 Tighten the pump cover as far as it will go 90 The pump cover consists of two components that can be disassembled for cleaning The p...

Page 38: ...1 16 4 Cleaning the inlet opening in the rubber sleeve Regularly check the inlet opening in the rubber sleeve for blockages and clean the inlet opening 1 Open the appliance door 2 Clear the blockages from the inlet opening Remark Do not use pointed or sharp objects 38 ...

Page 39: ...y saving mode is active andStart Refill Press any button flashes a The display lights up again E 36 10 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 35 Water drain hose is co...

Page 40: ...ber sleeve is clogged Clean the inlet opening in the rubber sleeve Page 38 Water pressure is low No solution possible The strainers in the water supply are clogged Clean the strainers in the water supply Water tap is closed Open the water tap Water supply hose is kinked or pinched Make sure that the water supply hose is not kinked or pinched burns Temperature is too high Wait for the temperature t...

Page 41: ...ng Mains plug of the power cable is not plugged in Connect the appliance to the mains Fuse is defective Check the fuse in the meter box Power supply has failed Check whether the interior lighting or other appliances are working Program does not start Start Refill was not pressed Press Start Refill Door is not closed 1 Close the door 2 To start the program press Start Refill Child lock is activated...

Page 42: ...drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 35 is activated Resume the program by Centrifuge or Drain to choose and press Start Refill to push Resume program at rinse hold page 33 Water drain hose is connected too high Install the water drain hose at a maximum height of 1 meter Pump cover not assembled correctly Assemble the pump...

Page 43: ...ogram duration changes during the wash cycle The program sequence is electronically optimized This may lead to changes in the program duration No error no action required The imbalance control system eliminates the imbalance by distributing the laundry several times No error no action required Remark When loading place large and small items of laundry together in the drum Different sized laundry i...

Page 44: ...amount of detergent for the next wash with an equal load High spin speed rental is not reached Low spin speed is set Set a higher spin speed for the next wash To iron lightly is activated Select a suitable program for the type of fabric Unbalance control system compensates for imbalance through reduced spin speed Redistribute the laundry in the drum Remark If possible place large and small items o...

Page 45: ... entered the pump Cleaning the drain pump page 35 Slurping rhythmic suction sound Pump is active the solution is being pumped out No error normal operating noise wrinkling Spin speed is too high Set a lower spin speed for the next wash The load quantity is too high Reduce the load during the next wash The wrong program has been selected for the type of fabric Select a suitable program for the type...

Page 46: ...hrough reduced spin speed Redistribute the laundry in the drum Remark If possible place large and small items of laundry together in the drum Different sized laundry is more evenly distributed during the spin cycle Start the program Centrifuge Detergent residue on the damp laundry Detergents may contain water insoluble substances which deposit on the laundry Start the program To rinse Detergent re...

Page 47: ... Humidity and detergent residue can damage the bacteria Inside the device is stimulate odor formation Pine tree Cleaning the drum Page 34 When you are not using the appliance leave the door and detergent drawer open to allow the residual water to dry out 47 ...

Page 48: ...caps using a screwdriver a The door lock is unlocked 2 Place the service door and click it into place 3 Close the service door T 1 t ransport storage and disposal 8 Transport on Keep the cover caps 2 Install the 4 transport locks When doing so observe the description Removing transport locks and proceed in reverse order hit and drain T Here you will find an explanation of how to prepare the device...

Page 49: ...that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time of placing the device on the market within the European Economic Area service service 1 Unplug the power cord from the wall outlet 2 Cut the power cord Remark Engaging the service within the framework of the manufactur...

Page 50: ... can be found on the type plate of the device The type plate is located depending on the model s on the inside of the door s on the inside of the bottom holding valve s on the back of the device honeycomb In order to quickly find your device data and the customer service telephone numbers you can make a note of the data 50 ...

Page 51: ... 0 43 29 25 24 44 62 44 1400 1400 1400 1400 1400 1400 1400 53 00 53 00 53 00 53 00 53 00 53 00 53 00 Cotton 40 C Prewash wrinkle recovery bottom 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Fast Mix 40 C 4 0 1 03 0 640 43 0 41 1400 52 00 Wool 30 C 2 0 0 41 0 200 40 0 24 800 32 00 1 The actual values may deviate from the stated values due to the influence of water pressure hardness and inlet temperature ...

Page 52: ...t contains light sources of energy class F The light sources are available as spare parts and may only be replaced by a trained technician You can find more information about your model on the Internet at https eprel ec europa eu 1 This web address refers to the official EU product database EPREL Then follow the instructions when looking for the model The model identification consists of the slash...

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Page 56: ...home com service Contact data of all countries are listed in the attached service directory Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www bosch home com 9001646921 9001646921 010722 NL ...

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