Bosch WGG2440ECO User Manual And Installation Instructions Download

Page: 40 / 52

Troubleshooting

Fault

Cause and troubleshooting

The appliance is not
working.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other
appliances are working.

The programme does
not start.

You have not pressed

Start/Nachlegen

▶

Press

Start/Nachlegen

Door is not closed.

Close the door.

Press

Start/Nachlegen

to start the programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof lock", Page 32

Fertig in

is activated.

▶

Check whether

Fertig in

is activated.

→

"Buttons", Page 22

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start/Nachlegen

to start the programme.

The door cannot
be opened.

The temperature is too high.

▶

Wait until the temperature has dropped.

▶

→

"Cancelling the programme", Page 31

Water level is too high.

▶

Select a suitable programme for draining.
→

"Programmes", Page 24

Power failure.

▶

Open the door using the emergency release.
→

"Emergency release", Page 46

The water is not drain-
ing.

Drain pipe or water outlet hose is blocked.

▶

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed.

▶

Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump", Page 33

The water outlet hose is connected too high.

▶

Install the water outlet hose at a maximum height of
1 metre.

Summary of Contents for WGG2440ECO

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WGG2440ECO en User manual and installation instructions ...

Page 2: ...7 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products 29 13 Basic operation ...

Page 3: ...awer 32 16 3 Cleaning the drain pump 33 17 Troubleshooting 37 17 1 Emergency release 46 18 Transportation storage and disposal 46 18 1 Removing the appliance 46 18 2 Inserting the transit bolts 46 18 3 Using the appliance again 46 18 4 Disposing of old appliance 47 19 Customer Service 47 19 1 Product number E Nr and production number FD 47 19 2 AQUA STOP guarantee 48 20 Consumption values 49 21 Te...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Page 11: ...i cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a Th...

Page 12: ...ate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 28 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The delivery consists of the following Washing machine Accompa...

Page 13: ...thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Against a wall Do not trap the hoses between the wall and the appliance 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appli...

Page 14: ...inlet hose WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the wat...

Page 15: ...e clamp Sink Fix and secure the water outlet hose with an el bow Page 28 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 28 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 ...

Page 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 50 2 Check the mains plug is inserted pro...

Page 17: ...rts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 33 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 14 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 14 ...

Page 18: ...mpartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 24 2 Programme selector Page 29 3 Display Page 20 4 Buttons Page 22 ...

Page 19: ...pprox 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Nachlegen Start Pause to start the programme a The display shows the remaining ...

Page 20: ...g 10 1 Ready in time Buttons Page 22 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 22 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted ...

Page 21: ...with more water and a rinse cycle is activated Buttons Page 22 SpeedPerfect Short wash activated Buttons Page 22 Blood The stain type is activated Grass The stain type is activated Red Wine The stain type is activated Grease and oil The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the Trommel reinigen programme for cleaning and caring for the drum and the outer tub ...

Page 22: ... Fertig in Ready in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp C Tem perature 90 C Adjust the temperature in C Schleudern Spin 1400 rpm Adjust the spin speed or deactivate the spin cycle If is selected the water is drained and the spin cycle is deactivated The la...

Page 23: ... Easy Iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Page 24: ...orresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this program...

Page 25: ...ng Max 40 C Max 800 rpm 2 0 Spülen Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Schleudern Abpumpen Spin Drain Spin and drain the water If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm Hygiene Plus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for s...

Page 26: ...fabric e g jeans Turn laundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 Trommel reini gen Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that...

Page 27: ...n ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed Perfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 Speed Perfect activated 2 Washing not possible ...

Page 28: ...aded WMZPW20W 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry pre...

Page 29: ... pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home ...

Page 30: ...rt and re move the detergent drawer 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care ...

Page 31: ...legen 3 To resume the programme after the desired soaking time press Start Nachlegen 13 10 Adding laundry 1 Press Start Nachlegen The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press Start Nachlegen 13 11 Cancelling the pro gramme 1 Press Start Nachleg...

Page 32: ...your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 16 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manual by scanning the QR code in the ta...

Page 33: ...sh and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply ...

Page 34: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Page 35: ...he dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that the impeller in the drain pump can rotate 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the pump cap mus...

Page 36: ...g straight into the outlet in the next wash run the Abpumpen pro gramme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Select a suitable programme for draining Programmes Page 24 ...

Page 37: ... saving mode is active Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 33 The water outlet hose is connected too high Install th...

Page 38: ...e spin cycle E 30 10 and or The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Water level measurement system is defective Note With the error message the appliance starts a draining proces...

Page 39: ...e 24 flashes Door is not closed 1 Close the door 2 Press Start Nachlegen to start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Nachlegen to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 47 E 30 20 Solenoid valve defective Call the after sales service Customer ...

Page 40: ...again 2 Remove any trapped laundry 3 Close the door 4 Press Start Nachlegen to start the programme The door cannot be opened The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 31 Water level is too high Select a suitable programme for draining Programmes Page 24 Power failure Open the door using the emergency release Emergency release Page 46 The water...

Page 41: ...is not flowing in Detergent is not being dispensed You have not pressed Start Nachlegen Press Start Nachlegen The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates ...

Page 42: ...rawer Page 32 Vibrations and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance Page 15 The appliance feet are not fixed Secure the appliance feet Aligning the appliance Page 15 Transit bolts have not been removed Removing the transit bolts Page 13 Drum rotates water does not flow in Load detection is active Not a fault no action required Note The ...

Page 43: ...b uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Schleudern programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned...

Page 44: ...mme Bügelleicht is activated Select the programmes that are suitable for the type of fabric Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is un...

Page 45: ...t correctly securely connected 1 Connect the water supply hose correctly Connecting the water inlet hose Page 14 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection types Page 14 Odours have form...

Page 46: ...oving the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 33 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appliance ...

Page 47: ...roughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Page 48: ...must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fitt...

Page 49: ... 22 0 180 30 0 23 1351 52 00 Baumwolle 20 C 9 0 3 44 0 400 98 0 23 1400 50 00 Baumwolle 40 C 9 0 3 44 1 290 98 0 44 1400 50 00 Baumwolle 60 C 9 0 3 44 1 750 98 0 60 1400 50 00 Baumwolle 40 C Vowäsche 9 0 4 14 1 330 110 0 44 1400 50 00 Pflegeleicht 40 C 4 0 2 37 0 800 61 0 44 1200 30 00 Schnell Mix 40 C 4 0 1 05 0 640 44 0 42 1400 53 00 Wolle 30 C 2 0 0 41 0 300 48 0 29 800 26 00 1 Due to the influ...

Page 50: ...ngth of the wa ter outlet hose 150 cm Length of the power cord 160 cm 1 Depending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash i...

Page 51: ......

Page 52: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001707944 9001707944 020207 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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