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Customer Service

 en

61

concerning used elec-
trical and electronic ap-
pliances.
The guideline determ-
ines the framework for
the return and recycling
of used appliances.

Note: 

This product

doesn't contain any of
hazardous substances
as specified in the e-
waste Management and
Handling Rules 2016.
Any disposal through un-
authorized agencies/per-
son will attract action un-
der Environment (Protec-
tion) Act 1986.
Dos

¡

Please visit our web-
site https://
www.bosch-home.in/
metapages/e-waste-
management to find
out more details re-
garding ewaste dis-
posal.

¡

Keep the product in
isolated area, after it
becomes non-func-
tional/un-repairable so
as to prevent its acci-
dental breakage.

¡

Consult the authorized
service center as to
whether the Electronic
Equipment can be re-
paired or not, before
discarding.

¡

Consult the retailer
about appliance take
back schemes.

Don’ts

¡

The product should
not be opened by the
user himself/herself,
but only by authorized
service personnel.

¡

The product is not
meant for re-sale to
any unauthorized
agencies/scrap deal-
ers/kabariwalah.

¡

Don’t dispose of the
discarded Electronic
Equipment in house-
hold bins or Municipal
bins.

¡

Don’t dump the dis-
carded Electronic
Equipment in the
open or in any land fill
site, as this will result
in contamination of
the soil and the
ground water.

¡

Do not keep any re-
placed spare part(s)
from the product in
exposed area.

Customer Service

20 Customer Service

Customer Service

If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
You can solve many problems your-
self by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
With any warranty claims, we will
make sure that your appliance is re-
paired by trained after-sales techni-
cians using genuine spare parts, in-
cluding after the manufacturer's war-
ranty has expired.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.

Summary of Contents for WGA254A0IN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WGA254A0IN en User manual and installation instructions ...

Page 2: ...Detergent drawer 18 5 3 Controls 18 6 Display 19 7 Buttons 22 8 Programmes 24 9 Accessories 31 10 Before using for the first time 31 10 1 Starting an empty washing cycle 31 11 Laundry 32 11 1 Preparing the laundry 32 11 2 Sorting laundry 33 11 3 Degrees of soiling 33 11 4 Care symbols on the care labels 33 12 Detergents and care products 34 12 1 Detergent recommendation 34 12 2 Detergent dosage 35...

Page 3: ... Cleaning the drain pump 44 17 6 Cleaning the water outlet hose at the siphon 46 17 7 Clean the water inlet filters 46 18 Troubleshooting 49 19 Transportation storage and disposal 59 19 1 Removing the appliance 59 19 2 Inserting the transit bolts 59 19 3 Using the appliance again 60 19 4 Disposing of old appliance 60 20 Customer Service 61 20 1 Product number E Nr and production number FD 62 21 Co...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ...isture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appli...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...erous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or...

Page 10: ...sure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 100 kPa 1 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum ...

Page 11: ... to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise W...

Page 12: ...all parts check for any damage in transit and complete ness of the delivery 4 3 Requirements for the in stallation location Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance wit...

Page 13: ...s worktop that is securely con nected to adja cent cabinets On a wall Do not trap the hoses between the wall and the appliance 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance Notes Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely ...

Page 14: ...ut on the four cover caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely 1 Connect the water inlet hose 2 1 ...

Page 15: ...ecure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Page 31 Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the water outlet using an elb...

Page 16: ...In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tec...

Page 17: ...r appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 44 2 Door 3 Detergent drawer Page 18 4 Controls Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Page 18: ... Dispenser for fabric softener or detergent 3 Dispenser for detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 24 2 Programme selector Page 36 3 Display Page 19 4 Buttons Page 22 ...

Page 19: ...he programme end has been set and the remaining number of hours is displayed Buttons Page 22 10 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 22 cold Start Pause Start cancel or pause Lights up The programme is running and can be can...

Page 20: ... activated Buttons Page 22 Reminder to clean the drum Flashes Drum is dirty Run the Drum Clean programme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 41 Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 39 liquid ...

Page 21: ...programme has been paused because of impermissible voltage drops The voltage is permissible again and the programme will continue Note The programme duration is exten ded Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer...

Page 22: ...de tergent Press the button for approx three seconds to set the basic dosage Intelligent dosing system Page 39 Ready In 1 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp C 90 C Adjust the temperature in C Spin Speed 1400 rpm Adjust the spin speed or deactivate the spin cycl...

Page 23: ...is de activated place the detergent for the prewash directly in the drum Extra Rinse Activate Deactivate Activate or deactivate up to three ad ditional rinse cycles Recommended for particularly sensit ive skin or in regions with very soft water Anti Wrinkle Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the sp...

Page 24: ...ion Max load kg Programme settings Max temperature C Max spin speed rpm 1 Speed Perfect Extra Rinse Prewash Anti Wrinkle İ DOS İ DOS Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short pro gramme for normally soiled laun dry when you activate Speed Perfect If Speed Perfect is activ ated the maximum load capacity is reduced to 5 kg 10 90 1400 Cotton Ec...

Page 25: ...emper ature The washing performance meets legal requirements Cottons 60 La bel Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note To save energy the actual washing temperature may devi ate from the set washing temper ature The washing performance meets legal requirements You cannot change the washing temperature 10 1400 Synthetics Wash items made from sy...

Page 26: ... soiled laundry 4 60 1400 Delicates Silk Wash delicate washable items made from silk viscose and syn thetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eye lets or clips in a mesh laundry bag 2 40 800 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves th...

Page 27: ... the water 1400 Spin Drain Spins and drains the water If you only want to drain the wa ter activate The laundry is not spun 1400 Automatic 40 C Wash hard wearing items made from cotton synthetic or blended fabrics The degree of soiling and the type of fabric are automatically detected The washing process is adapted 6 1400 Quilt Blanket Wash pillows or quilts stuffed with synthetic fibres or down f...

Page 28: ...ly Do not use fabric softener Note To prevent excessive foaming remove air from laundry items by rolling them up before you wash them Drum Clean Cleaning and caring for the drum Use this programme in the fol lowing cases Before using the appliance for the first time If you regularly wash at tem peratures of 40 C or lower After a prolonged period of non use Use washing powder or a deter gent contai...

Page 29: ...tergent or detergent that is intended for woollens or delicates Note The drum cleaning indic ator will flash to remind you if you have not used a programme at 60 C or higher for a long time AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constan...

Page 30: ...i Wrinkle İ DOS İ DOS Quick 15 30 min Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is ap prox 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate Speed Perfect The max imum load is reduced to 2 kg 4 40 1200 1 Programme setting ...

Page 31: ...appliance WMZ2200 Elbow Secure the water outlet hose in place 00655300 Before using for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the...

Page 32: ...Off to switch off the appliance Basic operation Page 36 Laundry 11 Laundry Laundry 11 1 Preparing the laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using t...

Page 33: ...abric and fibre Wash laundry of the same type of fabric and fibre to gether Care symbols on the care labels Page 33 Description of the programmes Page 24 Whites Colours Wash new coloured items separately the first time you wash them 11 3 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing th...

Page 34: ...that have ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance 12 1 Detergent recommendation Detergent Fabrics Pro gramme Temperature Standard detergent with optical brighten ers Heat resistant white fabrics made from cotton or line...

Page 35: ... instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the...

Page 36: ...you can adjust or activate deactivate the settings Note Overview of all programme set tings Buttons Page 22 Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system 13 4 Loading laundry Notes Please read the information in the Safety P...

Page 37: ...r 13 6 Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press Start Pause a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End 13 7 Adding laundry No...

Page 38: ...e any foreign objects 4 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock 14 Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls 14 1 Activating the childproof lock Press and hold the two buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains act...

Page 39: ...lid 3 Pour liquid detergent and fabric softener into the relevant dis pensers Detergent drawer Page 18 4 Close the dispenser lid Note To prevent the detergent from drying out or drying up do not leave the dispenser lid open for a long period of time 5 Push in the detergent drawer 6 Adjust the basic dosage Page 39 15 2 Basic dosage The basic dosage depends on the manufacturer s instructions for the...

Page 40: ...s on your appliance Basic setting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning reminder 4 ON OFF Activate or deactivate the re minder to clean the drum ...

Page 41: ...e to ensure your appliance works cor rectly in the long term Wipe down the housing and the control panel with nothing but water and a damp cloth The appliance parts remain clean and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This all...

Page 42: ...eter gent drawer is dirty clean the deter gent drawer and the pump unit of the intelligent dosing system Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Switch off the appliance 2 Pull out the detergent drawer 3 Press down on the insert and re move the detergent drawer 4 Remove the pump unit 5 Uncli...

Page 43: ... Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them 10 Clean the inside of the detergent drawer housing 11 Push in the detergent drawer ...

Page 44: ... s website or our after sales service 17 5 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains...

Page 45: ...o the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 44 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Make sure that the impeller ...

Page 46: ...etergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water outlet hose and secure the connection point using the hose clamp 17 7 Cl...

Page 47: ... Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filter on the appliance Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 46 1 Disc...

Page 48: ...en Cleaning and servicing 48 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 49: ...gy saving mode is active Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 44 The water outlet hose is connected too high Install ...

Page 50: ...dial action possible The filters in the water inflow are blocked Clean the filters in the water inflow Page 46 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the detergent drawer in as far as it will go The pump unit is not inserted 1 Insert ...

Page 51: ...appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Start Pause Press Start Pause Door is not closed 1 Close t...

Page 52: ... the programme Page 37 Water level is too high Start the Drain programme Power failure Open the door using the emergency release Emergency release Page 59 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Dra...

Page 53: ...he laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The u...

Page 54: ... manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 39 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load İ DOS cannot be ac tuated Intelligent dosing is not intended for this programme Not a fault no action required Programme progress does not allow intelligent...

Page 55: ...g noise Longer whirring noise before the start of the wash cycle or fabric softening Intelligent dosing system dispenses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on the appliance Intelligent dosing system carries out a function test Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Align...

Page 56: ...med Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Unbal...

Page 57: ...table 2 Drain the dispenser Cleaning the detergent drawer Page 42 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 39 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 39 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated adjust the basic dosage Page 39 correctly Detergent or ca...

Page 58: ...Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 41 If you ...

Page 59: ...ransportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 19 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 46 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump Page 44 6 D...

Page 60: ...be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance ...

Page 61: ...e product is not meant for re sale to any unauthorized agencies scrap deal ers kabariwalah Don t dispose of the discarded Electronic Equipment in house hold bins or Municipal bins Don t dump the dis carded Electronic Equipment in the open or in any land fill site as this will result in contamination of the soil and the ground water Do not keep any re placed spare part s from the product in exposed...

Page 62: ... directory or on our website 20 1 Product number E Nr and production number FD You can find the product number E Nr and the production number FD on the appliance s rating plate Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance Make a note of your appliance s de tails and the Customer Service tele phone nu...

Page 63: ... 0 2 29 Mix Load 40 4 0 0 620 42 0 1 00 Delicates Silk 30 2 0 0 210 36 0 0 39 Wool 30 2 0 0 250 48 0 0 40 1 values determined according to the valid version of IEC60456 Technical specifications 22 Technical specifica tions Technical specifications Facts and figures for your appliance can be found here Appliance height 85 0 cm Appliance width 59 8 cm Appliance depth 59 0 cm Weight 68 72 kg1 Maximum...

Page 64: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001567193 9001567193 ...

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