en
Faults and what to do about them.
66
Home Connect is not
working.
You can find solutions to problems with Home Connect at
www.home-connect.com.
Loud noises, vibrations
and machine "wandering"
during the spin cycle.
■
Is the appliance level? Level the appliance.
■
Are the appliance's feet secured? Secure the appliance's feet.
■
Have the transport locks been removed? Remove the transport locks.
The display panel/
indicator lights do not
work while the appliance
is running.
■
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
There is detergent
residue on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
In the "Reload" status,
A
flashes very quickly
and a signal sounds.
■
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■
Press the
A
button to resume the programme.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and pull the mains plug out of the socket.
■
Turn off the tap and call the after-sales service.
Faults
Cause/remedy