Bosch WAY328H0EU Instruction Manual And Installation Instructions Download Page 72

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Robert Bosch Hausgeräte GmbH

Carl-Wery-Straße 34

81739 München, GERMANY

*9001292271*

9001292271

(9804)

You can find the contact information for all countries in the attached after-sales

service directory.

Advice and repair order in the event of faults

0344 892 8979 (Calls charged at local or mobile rate.)

01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)

Summary of Contents for WAY328H0EU

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAY328H0EU ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...appliance 24 Washing machine 24 Control panel 25 Display panel 27 Z Laundry 29 Prepare the laundry 29 Sorting laundry 29 C Detergent 30 Correct selection of detergent 30 Saving energy and detergent 30 Overview of programmes 31 Programmes on the programme selector 31 Starching 36 Dyeing bleaching 36 0 Programme default settings 37 Temperature s 37 Spin speed 0 37 Finished in ñ 37 i DOS settings 38 ...

Page 4: ...ion of Conformity 56 Q Appliance settings 57 H Sensors 58 Automatic load sensing 58 Unbalanced load detection system 58 AquaSensor 58 Load sensor display 58 Dosing recommendation 58 2 Cleaning and maintenance 59 Machine housing control panel 59 Drum 59 Descaling 59 i DOS detergent draw and its housing 60 The drain pump is blocked emergency draining 61 The drain hose at the siphon is blocked 62 Fil...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Page 7: ...y if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified o...

Page 8: ...orrectly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage to the appliance The appliance may vibrate or move when in operation potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damag...

Page 9: ...lied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage...

Page 10: ...hot detergent solution into a washbasin Do not reach into the hot detergent solution Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the ...

Page 11: ...d by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the ...

Page 12: ...in removers prewash sprays etc may cause damage if they come into contact with the surfaces of the appliance Therefore please note Do not allow these agents to come into contact with the surfaces of the appliance Clean the appliance with nothing but water and a soft damp cloth Remove any detergent spray or other residues immediately ...

Page 13: ...the consumption levels of the different programmes when choosing your programme settings and decide on an energy and water saving programme setting é Energy consumption æ Water consumption Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automat...

Page 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 20: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Page 21: ... protective film from the control panel 4 Plug into the mains 5 Turn on the tap Run the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum clean 90 C programme 4 Open the detergent drawer 5 Pour approx 1 litre of water into compartment v u 6 Pour standard washing powder into compartment v uII Note To prevent foaming only use half of the amou...

Page 22: ...onnect the washing machine from the mains 4 Drain any residual water Page 61 cleaning and maintenance drain pump blocked emergency draining 5 Remove the hoses 6 Empty the dispensers Page 60 Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transp...

Page 23: ...rogramme e g Easy Care f If required change the programme settings of the selected programme and select programme settings options 3 3OHDVH ORDG ODXQGU PD NJ RVDJH DXWRPDWLF öüü Load the drum Observe the maximum load depending on the model on the display panel Start the programme 4 LQLVKHG UHPRYH ZDVKLQJ Programme end To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 24: ...ce GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer with illuminated displays for the i DOS dispenser on the drawer handle Page 47 0 Operating display panel 8 Loading door with door handle 9S Open the loading door 9T Close the loading door Service flap ...

Page 25: ...ge 31 8 Buttons for changing the programme default settings Page 37 Temperature s Spin speed 0 Finished in ñ Options Page 28 Page 39 H Display panel for settings and information P A button for Starting a programme Interrupting a programme e g to add items of laundry Page 45 Cancelling a programme X Buttons basic settings 3 sec for changing the appliance settings e g button signals an overview of a...

Page 26: ...Connect app during this time If you carry out any operations on the appliance itself such as opening the door or selecting a different programme the remote start button is deactivated for safety reasons Notes Remote start can only be activated if the door is closed Remote start cannot be activated if the childproof lock is on Press and hold the button for more than three seconds to access the Home...

Page 27: ... pressing the Main menu button the selected programme is displayed on the display panel To change select the button under the programme highlighted in black and change the programme Use the i DOS button to select the dispenser and the dosage quantity Press the i DOS button Use the buttons below the two left hand arrows to select the required dispenser e g i DOS iIw Use the buttons below the two ri...

Page 28: ...splayed on the display panel Wait or go back to the main menu by pressing the Options button basic settings 3 sec buttons selected Change the appliance setting e g volume of the end signal Page 57 Using the buttons under the two left hand arrows select the setting Using the two right hand arrows select the displayed value The selection is acknowledged by a tick Wait or go back to the main menu by ...

Page 29: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 30 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 30: ...lk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information ...

Page 31: ...he EcoPerfect setting and with a higher temperature as required The SpeedPerfect setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm x T Ï Z p Á Detergent è fabric softener è Cottons Eco ü 0 Hard wearing fabrics heat resistant fabrics made of cotton or linen Energy optimised washing by reducing the temperature while achieving a comparable washing res...

Page 32: ...the programme during which the items rest in the water Notes Wool is of animal origin e g angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Á Detergent fabric softener è Allergy Plus Hard wearing fabrics made of cotton or linen Note Particularly suitable for strict hygiene requirements or particularly sensitive skin thanks to the extended...

Page 33: ...ng add the correct dosage to compartment II in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly manual compartment to remove fabric softener residue Max 2 kg Ž 40 C 0 800 rpm x Ï Z Á Detergent fabric softener Night Wash Especially quiet programme for washing during the night suitable for cotton lin...

Page 34: ...t require a pre wash cycle press the button to deactivate the function Max 3 5 kg Ž 40 C 0 800 rpm x T Ï Z Á Detergent è fabric softener è Drum clean Programme for cleaning and caring for the drum and the outer tub e g before running the first wash cycle if washing frequently at a low temperature 40 C or lower or if an odour has developed after a prolonged period of non use The Drum clean indicato...

Page 35: ...ing agent max 170 ml to compartment v u 5 Press the A button After treat the laundry in accordance with the manufacturer s instructions Notes Use a special detergent suitable for machine washing and dose in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly manual compartment to remove fabric softene...

Page 36: ...f fabric are automatically detected and the washing sequence and intelligent dosing are adjusted accordingly Max 6 kg 40 C 1400 rpm x Á Detergent è fabric softener è Automatic Soft q Gentler treatment of the laundry The degree of soiling and the type of fabric are automatically detected and the washing sequence and intelligent dosing are adjusted accordingly Max 3 5 kg 30 C 1000 rpm x Á Detergent ...

Page 37: ...me that has been selected Setting 0 No spin cycles the water is only drained The laundry stays wet inside the drum e g for items that should not be spun Finished in ñ The programme duration is shown after selecting the programme Before starting the programme you can preselect the programme end in hourly increments h hour up to a maximum of 24 hours After starting the programme the selected number ...

Page 38: ...for lightly soiled laundry i DOS iIw Fabric softener dosage for a medium level of softness i DOS w for detergent Dosage strengths You can change the settings for automatic detergent dosage before the programme starts You can find information on degrees of soiling on Page 30 i DOS i for fabric softener Dosage strengths Depending on what stage the programme is in you can change the settings for auto...

Page 39: ... load Overview of programmes Page 31 EcoPerfect Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the EcoPerfect setting Prewash T Settings that can be selected on off For heavily soiled laundry Notes If intelligent dosage is selected the detergent will be dispensed automatically for the prewash and the main...

Page 40: ...our machine does not have this option you can soak as follows 1 Select i DOS or dose detergent in the v u manual compartment in accordance with the manufacturer s instructions 2 Select the Cottons i 30 C programme and the A button 3 Press the A button after approx 10 minutes The laundry remains in the soaking solution 4 Leave the laundry to soak for as long as required then either press the A butt...

Page 41: ...ter gentle or intensive washing and long or short soaking ensure that the wash programme sequence is specially adapted to each type of stain This makes sure that stains are treated in the best possible way The treatment of two stains explained in the following example Blood Blood is first dissolved in cold water then the selected wash programme starts Egg Egg particles are removed by soaking in th...

Page 42: ... and the main menu with the programme default settings for the selected programme appear on the display panel Temperature Spin speed Programme duration i DOS settings Any additional settings and Information on water and energy consumption Page 13 In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The ...

Page 43: ...ad screen for the selected programme e g Easy Care f is indicated on the display panel The load bar fills as the laundry is loaded If the maximum load is exceeded the bar flashes Observe the maximum indicated load Overfilling adversely affects the washing result and encourages creasing Notes Mix items of laundry of varying sizes Laundry items of different sizes distribute themselves better during ...

Page 44: ...on one or more rinse cycles in order to remove the foam Add less detergent to the next washing cycle with the same load Other displays Page 64 If you want to lock the programme to prevent it from being inadvertently adjusted you can select the childproof lock as follows Child lock E 3 sec You can lock the washing machine to prevent the functions you have set from being changed inadvertently To act...

Page 45: ...ormation on the display panel The load display is not active during reloading Changing the programme If you have started the wrong programme by mistake you can change the programme as follows 1 Press the A button 2 Select another programme 3 Press the A button The new programme starts from the beginning Cancel the programme For programmes at high temperatures 1 Press the A button 2 To cool down la...

Page 46: ...um They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber gasket risk of rusting Wipe the rubber gasket dry Notes Leave the loading door and detergent drawer open so that any residual water can evaporate Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for it to unlock If th...

Page 47: ... cotton or synthetic materials Notes Only use easy pour liquid products that the manufacturer recommends adding to the detergent drawer Do not mix different liquid detergents If changing your liquid detergent type manufacturer etc empty the dispenser completely and clean it Page 60 Do not use products containing solvents caustic agents or volatile substances e g bleach Do not mix detergent and fab...

Page 48: ...t the factory for programmes in which intelligent dosing can be used Overview of programmes Page 31 The dosage strength has been preset to low lightly soiled laundry for detergent w and to medium medium level of softness for fabric softener i It can be changed for each programme Page 38 In addition to intelligent dosing cleaning aids e g stain remover can be added manually to compartment v u if ne...

Page 49: ... ml for fabric softener Set the basic detergent dosage according to the detergent s packaging label Take your water hardness into consideration when doing so Select the basic fabric softener dosage according to how soft you would like your laundry to be Changing one basic dosage affects all three dosage quantities in the same way Notes Reduce the basic dosage if using a very concentrated detergent...

Page 50: ... manually add cleaning aids e g softener bleach or stain remover to compartment v u if necessary For programmes without intelligent dosing or as desired in which case set intelligent dosing to ö off detergent can be added manually to compartment v u Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Open the d...

Page 51: ...d adding detergent 1 Pull out the detergent drawer 2 Add the correct dosage to compartment v u depending on Soiling Water hardness ask your water supply company The amount of laundry The manufacturer s instructions 3 Close the detergent drawer ...

Page 52: ...able in every country The availability of the Home Connect function depends on the availability of Home Connect services in your country You can find information on this at www home connect com Notes Please observe the safety precautions in this instruction manual and make sure that these are complied with even when operating the appliance via the Home Connect app while you are away from home You ...

Page 53: ...rk automatically Step 2 1 Ensure that you are in the Home Connect menu Page 52 1 Press Connect The appliance now attempts to connect to your home network flashes in the display 2 Activate the WPS function on your home network router within the next 2 minutes If the appliance has connected to your home network successfully Connected è and appear in the display and light up continuously Note If you ...

Page 54: ...pear in the display and light up continuously Note If you are not able to establish a connection check whether your appliance is within range of your home network Try connecting manually again Connecting to the Home Connect app Step 3 If your appliance is connected to your home network you can connect it to the Home Connect app Ensure that you are in the Home Connect menu Page 52 Make sure that yo...

Page 55: ...n value table Resetting your network settings You can reset all of the network settings Ensure that you are in the Home Connect menu Page 52 1 Press Network settings 2 Press Reset Note If you want to operate your appliance via the Home Connect app again you will need to reconnect it to your home network and to the Home Connect app Updating the software You can update the Home Connect software on y...

Page 56: ...of any previous resetting to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time Note Ensure that the Home Connect functions can be used only in conjunction with the Home Connect app Information on data protection can be accessed in the Home Connect app Declaration of Confor...

Page 57: ...r Language English Change the displayed language Info Drum cleaning on off This instruction reminds you to run a drum cleaning programme Dispenser content i DOS iIw Contents Fabric softener detergent Select change the dispenser content Basic dosage i DOS iIw Basic 10 ml 200 ml Set the basic dosage in accordance with the recommendations of the detergent fabric softener manufacturer Basic dosage i D...

Page 58: ...a rinse cycle the Aqua sensor checks the turbidity of the rinsing water turbidity is caused by dirt and detergent residue The duration and the number of rinse cycles depend on the turbidity of the water Load sensor display The load sensor detects the load level in the washing machine when the door is open This is indicated by the bar filling on the display panel Note In order for the load sensor t...

Page 59: ...s Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons i 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not c...

Page 60: ...g plugs and empty the contents into a suitable container d Then push the sealing plugs back in completely 2 Cleaning the dispensers detergent drawer The detergent drawer can be removed completely to allow you to clean to dispensers after you have emptied them a Empty the dispensers before removing the drawer Note Only put the drawer handle back on after you have finished cleaning b Pull out the dr...

Page 61: ...ou wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the water tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the sealing cap and ...

Page 62: ... the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the A button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the ...

Page 63: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 64: ...e caught Open and close the door again and press the A button If necessary push the door closed or remove some laundry and then push it closed again If necessary switch the appliance off and on again set the programme and make your individual settings start the programme Turn on the tap Turn the tap on fully Supply hose kinked trapped The water pressure is too low Clean the filter Page 62 Clean th...

Page 65: ...lts Cause remedy Water is leaking from the machine Attach the drain hose correctly or replace it Tighten the threaded joint on the supply hose The appliance is not filling with water Have you pressed the A button Is the tap turned on Could the filter be clogged Clean the filter Is the supply hose kinked or trapped The dispenser is empty and the fill level indicator is not flashing Is the drawer co...

Page 66: ...ed on The length of the programme changes during the wash cycle Not a fault the programme sequence is optimised for the specific washing process This may change the length of the programme shown on the display panel Residual water in the care product compartment Not a fault the effectiveness of the care product is not affected Clean the insert if necessary Page 43 Odours in the washing machine Run...

Page 67: ...l indicator lights do not work while the appliance is running Has there been a power failure Have the fuses blown has the circuit breaker tripped Switch on the circuit breaker replace the fuses If the fault occurs repeatedly call the after sales service There is detergent residue on the laundry Some phosphate free detergents contain water insoluble residue Select Rinse or brush the laundry after w...

Page 68: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 69: ...licates Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 41 l _ h Programme Approximate information on the residual moisture WAY32 WAYH2 WAY28 WAYH8 WAY24 WAYH4 WAY20 WAYH0 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons i 44 48 53 62 Easy Care f 40 40 40 40 Delicates Silk 30 30 30 30 Wool l 45 45 45 45 Observed values may deviate from the indicated values due to influence of w...

Page 70: ... W Power consumption when it is left on 0 43 W Power consumption when networked Wi Fi in standby mode duration 1 5 W 20 Min Standard programmes for cottons in accordance with Regulation EU no 1015 2010 Programme temperature Load Approximate programme duration Cottons Eco ü 0 ú 9 kg 4 _ h Cottons Eco ü 0 ú 4 5 kg 4 _ h Cottons Eco ü 0 û 4 5 kg 4 _ h Programme setting at maximum speed for testing an...

Page 71: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 72: ...001292271 9804 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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