en
Faults and what to do about them.
46
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Residual water in the
care-product compart-
ment.
■
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
Drum clean
or
Cotton
90 °C
programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Repeated, intensive foam-
ing.
■
Check the basic dosage settings and dosage strength.
■
If required, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Observe the
max
markings in the dispensers.
i-DOS
i
I
w
default setting
deleted.
All settings are changed when the menu setting
i-DOS
i
I
w
: Content
is
changed.
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■
Appliance aligned? Align the appliance.
■
Are the appliance feet secured? Secure the appliance's feet.
■
Have the transport braces been removed? Remove the transport braces.
The display panel/indica-
tor lamps do not work
while the appliance is run-
ning.
■
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
In the "Reload" status,
A
flashes very quickly
and a signal sounds.
■
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■
Press the
A
button to continue the programme.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call the after-sales service.
Faults
Cause/remedy
