50
Repeated, intensive
foaming.
– Check basic dosage settings and dosage strength.
– If required, use a different liquid detergent.
Detergent/softener
drips off the seal and
collects on the door or
in the seal fold.
Too much detergent/softener in the dispensers. Observe
max
mark in the dispensers.
i-DOS
i
/
w
presetting
deleted.
If the
i-DOS
i
/
w
: content
menu setting is changed, all settings
are changed.
Loud noise formation,
vibrations and
“wandering” during spin
cycle.
– Appliance aligned?
– Appliance feet fixed?
– Transportation safety devices removed?
Remove transportation protection devices.
Display panel/indicator
lights do not function
while the appliance is
running.
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
The programme takes
longer than usual.
– Not a fault – unbalanced load detection system adjusts
imbalance by repeatedly distributing the washing.
– Not a fault – foam detection system active – several rinse
cycles are switched on.
Detergent residue on
the washing.
– Occasionally phosphate-free detergents contain water-
insoluble residue.
– Select
Rinsing
or brush the laundry after washing.
In the pause status
Start/Reload
A
flashes very quickly and
a signal sounds.
– Water level too high. Washing cannot be reloaded.
Immediately close washing machine door.
– Select
Start
/Reload
A
to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Switch off the appliance and pull out the mains plug.
– Turn off the tap and call customer service.
Faults
Cause/Remedy