Bosch WAX32LH9GB Page 49 User Manual And Installation Instructiions Download

Page: 49 / 56

Troubleshooting

Fault

Cause and troubleshooting

Water is leaking out at
the water outlet hose.

The water outlet hose is damaged.

▶

Replace the damaged water outlet hose.

Water outlet hose is not connected correctly.

▶

Connect the water outlet hose correctly. Water out-
let connection types

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

▶

→

"Cleaning the drum", Page 36

▶

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

Summary of Contents for WAX32LH9GB

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAX32LH9GB en User manual and installation instructions ...

Page 2: ...ing the appliance 16 4 8 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products...

Page 3: ...Resetting the appliance network settings 35 15 7 Remote start 35 15 8 Remote diagnostics 35 15 9 Data protection 35 16 Basic settings 36 17 Cleaning and servicing 36 17 1 Cleaning the drum 36 17 2 Cleaning the detergent drawer 36 17 3 Cleaning the drain pump 37 17 4 Cleaning the intake open ing in the rubber gasket 39 18 Troubleshooting 41 18 1 Emergency release 50 19 Transportation storage and di...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...to the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent ...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ...such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kP...

Page 11: ... the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme d...

Page 12: ...ge or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 28 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The delivery consists...

Page 13: ...th 60 cm Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage the appli ance and frozen hoses may burst Do not install the appliance out doors or in areas where there is a risk of frost 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance...

Page 14: ...le out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver 2 Remove the transport struts ...

Page 15: ... the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining hei...

Page 16: ...ection 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s powe...

Page 17: ...ppliance You can find an overview of the parts of your appliance here 1 2 4 3 6 5 8 8 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 37 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transport struts Page 14 8 Transit bolts Page 13 ...

Page 18: ...ain wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes 2 Programme selector Page 29 3 Buttons Page 22 4 Display Page 20...

Page 19: ... 2 Set the Drum Clean programme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Reload Start Nachlegen to start the pro gramm...

Page 20: ... remaining 10h 1 Ready in time Buttons Page 22 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Pro...

Page 21: ...nergy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Wi Fi Lights up The appliance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 32 Energy manager The appliance is connected to the smart energy system energy manager Con necting th...

Page 22: ...30 minutes Suitable for heavily soiled laundry Anti Stain Flecken Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Finish in Fer tig in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp...

Page 23: ... Multiple selection Basic settings Prewash Vor wäsche Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Extra Rinse Extra Spülen Activate Deactivate Activate or deactivate a washing pro gramme with more water and an addi tional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water ...

Page 24: ...e washing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be a...

Page 25: ... Programme setting Max 40 C Max 800 rpm 2 0 Wool Wolle Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 Rinse Spülen Rinse and then spin the laundry and drain the wa ter Programme setting Max 1600 rpm ...

Page 26: ...lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is in tended for woollens or delicates Note The drum cleaning indicator will flash to re mind you if you have not used a programme at 60 C or higher for a long time Super Quick 15 30 ...

Page 27: ...nal cleaning only Programme for freshening up dry laundry or remov ing odours e g cigarette or kitchen odours Dry the drum with a cloth before loading the laun dry Tip The programme does not remove stains or sweat odours In this programme you can select the intensity of the active oxygen treatment Buttons Page 22 1 0 1 SpeedPerfect activated ...

Page 28: ... you can also simply freshen up fabrics using act ive oxygen 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and ...

Page 29: ...nts in the appliance Basic operation 13 Basic operation Basic operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Press The switch on process takes a few sec...

Page 30: ...t To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activa...

Page 31: ...ogramme has started 1 Press Start Reload The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press Start Reload 13 11 Cancelling the pro gramme Note If you cancel a programme with active oxygen the door will re main locked for up to 25 minutes un til there ...

Page 32: ...o the initial programme a goes out in the display Home Connect 15 Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor its operating status Note You can find further information in the digital instruction manual by scanning the QR code in the table of...

Page 33: ...ects to the Wi Fi home network a If the display shows con and lights up permanently the appli ance is connected to the Wi Fi home network 4 If the appliance is not connected to the Wi Fi home network the dis play shows Err Check whether the appliance is within the range of the Wi Fi home network Reconnect the appliance to the Wi Fi home network with WPS function 5 Connect the appliance to the Home...

Page 34: ...e WLAN home network Wi Fi The Home Connect app is open and you have logged on 1 Set the programme to position 3 a The display shows APP 2 Press Start Reload a The appliance connects to the Home Connect app 3 Once your appliance is displayed in the Home Connect app carry out the last steps in the Home Connect app a If the display shows con the appli ance is connected to the Home Connect app 15 4 Ac...

Page 35: ...mote start via the Home Connect app If you open the appliance door the function is automatically deactiv ated a Remote Start lights up Note To deactivate the function press Remote Start 15 8 Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in...

Page 36: ...ng To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 17 1 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damag...

Page 37: ...er gent drawer 7 Push in the detergent drawer 17 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening ...

Page 38: ...etergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 37 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remov...

Page 39: ...n 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 17 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the a...

Page 40: ...en Cleaning and servicing 40 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Page 41: ...ress any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 37 The water outlet hose is connected too high Install the water outlet hose at a...

Page 42: ...water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or...

Page 43: ...ing The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Start Reload Press Start Reload ...

Page 44: ... hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 37 is activated Continue the programme by selecting Spin or Drain and pressing Start Reload Resuming the programme when the programme status is Rinse Hold Page 31 The water outlet hose is connected too high Install the water outlet hose at a maximum...

Page 45: ...ter during the spin cycle The programme dura tion changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of l...

Page 46: ...load High spin speed not reached A low spin speed is selected The next time you run a wash cycle set a higher spin speed Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Sp...

Page 47: ...Not a fault normal operating noise Creasing The spin speed is too high The next time you run a wash cycle set a lower spin speed The load is too large The next time you run a wash cycle reduce the amount of laundry being loaded Unsuitable programme for the type of fabric Select the programmes that are suitable for the type of fabric Detergent or fabric softener drips off the seal and collects on t...

Page 48: ...idue on the damp washing Detergents may contain water insoluble substances that deposit on the laundry Start the Rinse programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying HomeConnect is not working correctly Different causes are possible Go to www home connect com No connection t...

Page 49: ...t hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 36 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 50: ...ow to dispose of old appliances 19 1 Removing the appliance Note More detailed instructions for use can be found on www bosch home com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 37 6 Detach the hoses 19 2 Inserting...

Page 51: ...ustomer Service 20 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your applia...

Page 52: ...en Customer Service 52 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Page 53: ...43 00 Eco 40 602 2 5 2 45 0 340 36 0 26 1600 45 00 Cot tons 20 C 9 0 3 14 0 480 91 0 24 1600 46 00 Cot tons 40 C 9 0 3 40 1 380 91 0 44 1600 46 00 Cot tons 60 C 9 0 3 36 2 150 91 0 61 1600 46 00 Cot tons 40 C Prewash 9 0 4 10 1 430 102 0 44 1600 46 00 Easy Care 40 C 4 0 2 29 0 780 58 0 43 1200 30 00 Mixed Load 40 C 4 0 1 00 0 650 44 0 41 1600 52 00 Wool 30 C 2 0 0 41 0 200 40 0 25 800 25 00 1 Due ...

Page 54: ...le as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on searching for models The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plat...

Page 55: ... www bosch home co uk among the additional documents on the product page for your appliance 1 Only applies to Great Britain 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For in...

Page 56: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001452774 9001452774 010823 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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