Troubleshooting
en
61
Fault
Cause and troubleshooting
"E:35 / -10"
▶
Call the after-sales service.
→
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump unit is not inserted.
1.
Insert the pump unit into the detergent drawer.
→
"Cleaning the detergent drawer", Page 51
2.
Push the detergent drawer in as far as it will go.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
lights up.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 42
Water level is too high.
▶
Start the
Drain
programme.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start/Reload
to start the programme.
flashes.
Door is not closed.
1.
Close the door.
2.
Press
Start/Reload
to start the programme.
All other error codes.
Malfunction
▶
Call the after-sales service.
→
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
