Bosch WAWH2699SN User Manual Download

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Instruction Manual and Installation Instructions

Washing machine

WAWH2699SN

Summary of Contents for WAWH2699SN

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAWH2699SN ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...ng machine 24 Control panel 25 Display panel 27 Z Laundry 29 Prepare the laundry 29 Sorting laundry 29 C Detergent 30 Correct selection of detergent 30 Saving energy and detergent 30 Overview of programmes 31 Programmes on the programme selector 31 Starching 36 Dyeing bleaching 36 Soaking 36 0 Programme default settings 37 Temperature 37 Spin speed 37 Ready in 37 i DOS settings 38 Additional progr...

Page 4: ... switch off 54 Switching the drum care information signal on off 54 Exiting setting mode 54 H Sensors 55 Automatic load sensing 55 Unbalanced load detection system 55 AquaSensor 55 2 Cleaning and maintenance 55 Machine housing control panel 56 Drum 56 Descaling 56 i DOS detergent draw and its housing 56 The drain pump is blocked emergency draining 58 The drain hose at the siphon is blocked 58 Filt...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ...eceived instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risk...

Page 7: ...on Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Make sure that The mains voltage on your power socket matches the rated voltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The appliance is...

Page 8: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Page 9: ...heappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is o...

Page 10: ...eight on the appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you...

Page 11: ...fteners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the appliance Disconnect the appliance from the power supply pull out the plug Never take hold of the mains plug with wet hands When removing the ...

Page 12: ...e appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact...

Page 13: ...s you to compare the consumption levels of the different programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the app...

Page 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 20: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 21: ...protective film from the control panel 4 Plug into the mains 5 Turn on the tap Run the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean Û 90 C programme 4 Open the detergent drawer 5 Pour approx 1 litre of water into compartment v u 6 Pour standard washing powder into compartment v uII Note To prevent foaming only use half of the amo...

Page 22: ...onnect the washing machine from the mains 4 Drain any residual water Page 58 cleaning and maintenance drain pump blocked emergency draining 5 Remove the hoses 6 Empty the dispensers Page 56 Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transp...

Page 23: ... Cottons 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 24: ...ow the appliance 24 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 41 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 25: ...settings Page 39 SpeedPerfect EcoPerfect Prewash T Power rinse ò H Changing the default programme settings Page 37 Temperature s Spin speed 0 Ready in time ñ P Child lock E 3 sec Activate deactivate to prevent the set functions from being changed accidentally To do this press the Ready in ñ and buttons at the same time for approximately 3 seconds Page 42 X A button for Starting a programme Interru...

Page 26: ... do not start the programme via the Home Connect app during this time If you carry out any operations on the appliance itself such as opening the door or selecting a different programme the remote start button will be deactivated for safety reasons Notes Remote start can only be activated if the door is closed Remote start cannot be activated if the childproof lock is on Press and hold the button ...

Page 27: ... dropped below the minimum permitted level Filling Page 44 0 Temperature in C Ž 90 Ž cold 8 Spin speed in rpm 0 1600 Max spin speed depending on the selected programme and model 0 no spin cycle draining only Page 37 Rinse Stop Page 37 Ready in time e g 2 30 Programme duration depends on the programme selection in h min hours minutes End time preselection 1 24 h Programme ends after h h hours Basic...

Page 28: ...been pulled out ù is flashing After the programme has started Detergent drawer not fully pushed in Door ÿ is continuou sly lit The washing machine door can be opened ÿ is flashing After the programme has started The door is not closed properly Tap r is continuou sly lit Tap not turned on no water pressure r is flashing Water pressure too low may increase the programme duration Childproof lock Page...

Page 29: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 30 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 30: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 31: ... to achieve a particular water temperature use the programme without the EcoPerfect setting and with a higher temperature as required The SpeedPerfect setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm EcoPerfect SpeedPerfect Prewash T Power rinse ò Detergent è fabric softener è 0 Cottons Eco ü Hard wearing fabrics heat resistant fabrics made of cot...

Page 32: ...machine washable delicate fabrics or silk Max 2 kg Ž 40 C 0 800 rpm EcoPerfect SpeedPerfect Prewash T Power rinse ò Detergent è fabric softener è W l Wool Hand or machine washable items that are made of wool or contain wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin...

Page 33: ...Û indicator light flashes if you have not used a programme at 60 C or higher for a long time Notes Run the programme without laundry Use standard washing powder or a detergent that contains bleach To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer Do not use detergents designed for woollens or delicates 0 kg 80 90 C 1200 rpm Detergent fabric softener...

Page 34: ...s instructions Notes Use a special detergent that is suitable for machine washing and dose in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg Ž 40 C 0 800 rpm EcoPerfect SpeedPerfect Power rinse ò Detergent fabric softener Outdoor Membran...

Page 35: ...and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent that is designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg down Max 2 kg Ž 60 C 0 1200 rpm EcoPerfect SpeedPerfect Power rinse ò Detergent fabric softener Automatic normal Hard wearing items the degree of soiling and the type of fabri...

Page 36: ...e programme 6 Leave the laundry to soak for as long as required then either press the A button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Automatic intensive p More intensive treatment of the laundry the degree of soiling and the type of fabric are automatically detected ...

Page 37: ... can select Rinse Stop to prevent creasing if the laundry will not be taken out of the washing machine immediately after the programme has ended To continue end the programme Page 43 The maximum speed that can be set depends on the model and programme that has been selected Ready in ñ Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to ...

Page 38: ...ly in most programmes Page 31 The following have been preset at the factory i DOSw Detergent dosage for lightly soiled laundry i DOSi Fabric softener dosage for a medium level of softness i DOS w for detergent Dosage strengths You can change the settings for automatic detergent dosage before the programme starts You can find information on degrees of soiling on Page 30 i DOS i for fabric softener ...

Page 39: ...washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the EcoPerfect setting Prewash T For heavily soiled laundry Notes If intelligent dosage is selected the detergent will be dispensed automatically for the prewash and the main wash Set the i DOS dosage to medium to prevent overdosing If dosing manually allocate detergent to th...

Page 40: ...the duration of the programme alternately The indicator light for the i DOS settings if intelligent dosage has been selected Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger ...

Page 41: ...t settings for each washing cycle or change them To do this repeatedly press the corresponding button until the required setting is displayed Note Pressing and holding the buttons automatically runs through the setting values until the last one Then press the button again and you will be able to change the setting values again The settings are activated without needing to be confirmed Notes The i ...

Page 42: ...dproof lock To activate deactivate press and hold the Ready in and buttons at the same time for approx three seconds The E symbol is appears in the display panel E lights up The childproof lock is active E flashes briefly The childproof lock is active and the programme selector was turned or a button was pressed Note The childproof lock remains active even once the washing machine has been switche...

Page 43: ...in speed or setting the programme selector to Drain and then pressing the A button Programme end 0 and ÿ appear in the display panel The A button indicator lamp is off Removing laundry switching off the appliance 1 Open the door and remove the laundry 2 Press the button The appliance is switched off 3 Turn off the tap Note Not required for Aqua Stop models Notes Do not leave any items of laundry i...

Page 44: ...the detergent drawer Do not mix different liquid detergents If changing your liquid detergent type manufacturer etc empty the dispenser completely and clean it Page 56 Do not use products containing solvents caustic agents or volatile substances e g bleach Do not mix detergent and fabric softener Do not use products that have expired or are highly congealed To prevent drying out do not leave the d...

Page 45: ...er can be added manually to compartment v u if necessary Page 46 Note The selection on off and the selected dosage strength for i DOS i and i DOS w are saved for each programme until they are changed again even if the washing machine is switched off Topping up the detergent fabric softener If the indicator light for the selected intelligent dosage flashes this means that the amount of detergent or...

Page 46: ... DOS button w or i for approx 3 seconds The preset basic dosage will appear in the display panel 2 Set the required basic dosage using the Ready in or buttons 3 The setting is activated without needing to be confirmed You can now wait for a short while or press any button except the i DOS buttons to revert to the original setting Note The settings are saved until they are changed again even if the...

Page 47: ...Notes When dosing all detergents cleaning aids and cleaning agents always follow the manufacturer s instructions If dosing detergent manually do not add additional detergent to the intelligent dosage dispenser set intelligent dosage to off ö This will prevent overdosing and foaming Dilute viscous fabric softener and fabric conditioner with water to prevent blockages Dosing and adding detergent 1 P...

Page 48: ...instruction manual and make sure that these are complied with even when operating the appliance via the Home Connect app while you are away from home You must also follow the instructions in the Home Connect app You cannot use the Home Connect app to make changes while the appliance is in operation You will be able to use the Home Connect app to see any adjustments made directly on the appliance i...

Page 49: ...e appliance will now set up its own Wi Fi network with the name SSID Home Connect which you can access from your smartphone or tablet PC 5 Call up the Wi Fi settings on your smartphone or tablet PC 6 Connect your smartphone or tablet PC to the HomeConnect Wi Fi network and enter the password key HomeConnect Note The connection process may take up to 60 seconds 7 Once you have connected successfull...

Page 50: ... new appliance Note If your smartphone or tablet PC is still connected to the Home Connect network you will need to connect it to your home network first 6 If your appliance is not shown automatically select Appliance search and then Connect an appliance in the Home Connect app 7 Carry out the last steps in the Home Connect app to connect your appliance If the appliance has connected successfully ...

Page 51: ...he display panel 4 Press the Start button Ÿ will appear on the display panel switched on The appliance s Wi Fi function is now switched on will appear on the display panel switched off The appliance s Wi Fi function is now switched off 5 You can exit the Home Connect settings by pressing the Remote start button Note If Ÿ switched on appears on the display but you actually wanted to select switched...

Page 52: ...ay panel 4 Press the Start button 5 yes will appear on the display panel 6 Press the Start button to confirm Ÿš end will appear on the display panel The network settings have now been reset Your appliance is no longer connected to your home network or the Home Connect app 7 You can exit the Home Connect settings by pressing the Remote start button Notes If the network settings could not be reset f...

Page 53: ...network which is connected to the Internet your appliance transmits the following categories of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the installed WiFi communication module Security certificate of the WiFi communication module to ensure a secure IT connection The current software and hardwar...

Page 54: ...ge the settings Changing the signal volume Use the Ready in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 press the Ready in or button to switch the Au...

Page 55: ... The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and pull out the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not use...

Page 56: ...rer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 64 i DOS detergent draw and its housing 1 Emptying the dispensers The dispensers have emptying outlets with removable sealing plugs at the front To empty the dispensers first remove the drawer handle as shown below a Pull out the detergent drawer b Pull the catch A on the ba...

Page 57: ...ntains electrical components These may become damaged if they come into contact with water Do not clean the cover in the dishwasher and do not immerse it in water Protect the rear drawer connector against water detergent or fabric softener residue if necessary clean the outer surfaces with a soft damp cloth Dry before putting back in e Clean the drawer and the cover with a soft damp cloth or a han...

Page 58: ... in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Put the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into th...

Page 59: ... to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap Clean the filter with a small brush 2 For standard and Aqua Secure models clean the filter on the rear of the appliance Remove the hose from the rear of the appliance Use pliers to remove the filter and then clean it 3 Connect the ...

Page 60: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 61: ...ge 58 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call the after sales service Page 64 E The childproof lock is activated deactivate it Page 42 Å is lit continuously Too much foam has been detected and additional wash cycles have been activated Add less detergent to the next wash cycle with the same load The indicator light for the Drum Clean Û programme is fla...

Page 62: ...e it Page 42 Is selected Rinse Stop no final spin Page 43 Can the door only be opened by the emergency release Page 60 The programme will not start Have you pressed the A button or selected Ready in time Is the door closed Is the E childproof lock activated Deactivate it Page 42 If ù is flashing the detergent drawer has not been pushed in fully Push the drawer in correctly The drum briefly jerks o...

Page 63: ...portswear or items made with down Use less detergent for the next wash cycle Repeated intensive foaming Check your basic dosage and dosage strength settings If necessary use a different liquid detergent Detergent fabric softener drips off the seal and collects on the door or in the seal fold There is too much detergent fabric softener in the dispensers Do not fill the dispensers above the Max mark...

Page 64: ...re been a power failure Have the fuses blown has the circuit breaker tripped Switch on the circuit breaker replace the fuses If the fault occurs repeatedly call the after sales service There is detergent residue on the laundry Some phosphate free detergents contain water insoluble residue Select Rinse or brush the laundry after washing P appears on the display panel when the cycle is paused The wa...

Page 65: ... 45 l 1 h Delicates Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 41 l _ h Programme Approximate information on the residual moisture WAW32 WAW28 WAW24 WAW20 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm i Cottons 44 48 53 62 f Easy Care 40 40 40 40 Delicates Silk 30 30 30 30 l Wool 45 45 45 45 Observed values may deviate from the indicated values due to influence of water pressur...

Page 66: ... 12 W Power consumption when it is left on 0 43 W Power consumption when networked Wi Fi in standby mode duration 1 1 W 20 Min Standard programmes for cottons in accordance with Regulation EU no 1015 2010 Programme temperature Load Approximate programme duration 0 Cottons Eco ü ú 9 kg 4 h 0 Cottons Eco ü ú 4 5 kg 4 h 0 Cottons Eco ü û 4 5 kg 4 h Programme setting at maximum speed for testing and e...

Page 67: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 68: ...001269202 9611 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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Bosch WAWH2699SN, Instruction Manual And Installation Instructions

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