Faults and what to do about them.
en
63
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly redistributing the laundry.
■
Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Water remaining in the
care-product
compartment
v
u
.
■
Not a fault – the effectiveness of the care product is not affected.
Odours in the washing
machine.
Run the
Drum Clean
or
Cottons
90 °C
programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: .
To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents intended
for woollens or delicates.
The
Å
symbol is lit on
the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment
v
u
(not suitable for outdoor clothing, sportswear or items
made with down).
Use less detergent for the next wash cycle.
Repeated, intensive
foaming.
■
Check your basic dosage and dosage strength settings.
■
If necessary, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
Max.
mark.
I am unable to connect to
my home network. The
|
symbol does not
appear on the display
panel.
■
Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
■
Wi-Fi is switched on but I have not been able to connect to my home
network.Check whether your home network is available or try to connect
to your home network again.
Home Connect is not
working.
■
You can find solutions to problems with Home Connect at www.home-
connect.com.
■
The availability of the Home Connect functionality depends on the
availability of the Home Connect Services in your country. Home Connect
Services are not available in every country - for further information please
check: www.home-connect.com.
Loud noises, vibrations
and machine
“wandering” during the
spin cycle.
■
Is the appliance level?Level the appliance.
■
Are the appliance's feet secured?Secure the appliance's feet.
■
Have the transportation securing means been removed? Remove the
transportation securing means.
Faults
Cause/remedy
