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        Faults and what to do about them.

34

Odours in the washing 

machine.

Run the 

Drum Clean

 or 

Cottons90 °C

 programme without laundry. 

Add washing powder or a detergent containing bleach.

Note:  

To prevent foaming, only use half the amount of detergent recommended 

by the detergent manufacturer. Do not use detergent designed for woollens or 

delicates.

The 

Å

 symbol lights up 

in the display panel. Foam 

may also be leaking from 

the detergent drawer.

Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into 

compartment 

II

 (not suitable for outdoor clothing, sportswear or items stuffed 

with down).
Use less detergent in the next washing cycle.

Loud noises, vibrations 

and machine "move-

ment" during the spin 

cycle.

Is the appliance aligned? Align the appliance. 

~

 Page 44

Are the appliance's feet fixed? Secure the appliance's feet. 

~

 Page 44

Have the transport braces been removed? Remove the transport braces. 

~

 Page 40

The display panel/indica-

tor lights do not work 

while the appliance is run-

ning.

Has there been a power failure?

Have the fuses blown? Reset/replace the fuses.

If the fault occurs repeatedly, call customer services. 

There is detergent resi-

due on the laundry.

Some phosphate-free detergents contain water-insoluble residue.

Select 

Rinse

 or brush the laundry after washing.

- P -

 appears in the dis-

play panel when the cycle 

is paused.

The water level is too high. It is not possible to add laundry. Close the door 

immediately, if necessary.

Press the 

A

 button to continue the programme.

- P -

 and 

ÿ

 appear in the 

display panel when the 

cycle is paused.

The door is unlocked. It is possible to add laundry.

If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:

Switch off the appliance and pull out the mains plug. 

Turn off the tap and call customer services.

Faults

Cause/Remedy

Summary of Contents for WAW32599SN

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAW32599SN ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...ower rinse 21 Easy Iron 21 Stains 21 1 Operating the appliance 22 Preparing the washing machine 22 Switching on the appliance selecting a programme 22 Placing laundry into the drum 22 Measure and add detergent and care products 23 Change the programme default settings 24 Select additional programme settings 24 Start the programme 24 Child lock 24 Adding laundry 25 Changing the programme 25 Cancel ...

Page 4: ...For private domestic use only The washing machine is suitable for washing machine washable fabrics and hand washable wool in detergent solution To be operated with cold mains water and standard detergents and care products which are suitable for use in washing machines When measuring out the amount of all detergents additives care products and cleaning agents always follow the manufacturer s instr...

Page 5: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Page 6: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 7: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 8: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 9: ...the appliance en 9 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 23 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 10: ...21 SpeedPerfect EcoPerfect Prewash T Power rinse O Easy Iron p Stains x A button for Starting a programme Interrupting a programme e g to add items of laundry Page 25 Cancelling a programme Page 25 H Changing the default programme settings Page 20 Temperature s Spin speed 0 Ready in time ñ P Child lock E 3 sec to prevent the set functions from being changed accidentally Press and hold the Ready in...

Page 11: ...ay þ Energy consumption display Further information º Stains x Page 21 Programme progress Prewash N Washing à Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door ÿ lights up The washing machine door can be opened ÿ flashes When the programme has started The washing machine door is not closed properly Tap r lights up Tap not turned on no w...

Page 12: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 13 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 13: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 14: ...ure is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the EcoPerfect setting or if necessary set a higher temperature The SpeedPerfect setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm EcoPerfect SpeedPerfect Prewash T Power rinse O Easy Iron p Easy Care Synthetic or blended f...

Page 15: ...es in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Drain for the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spin Extra rinse spin with speed that can be selected Note The Power rinse O button is set by default for t...

Page 16: ...1200 rpm SuperQuick 15 Extra short programme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg Ž 40 C 0 1200 rpm Easy Care Special Dark coloured cottons and dark coloured easy care fabrics turn items inside out before washing Max 3 5 kg Ž 40 C 0 1200 rpm EcoPerfect SpeedPerfect Prewash T Power rinse O Easy Iron p Allergy Plus Hard wearing fabrics made of cotton or li...

Page 17: ... rinse O Outdoor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max ...

Page 18: ...lace Lycra silk or satin Max 1 kg Ž 40 C 0 600 rpm EcoPerfect SpeedPerfect Power rinse O Easy Iron p Duvet Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg ...

Page 19: ...fter approx 10 minutes press the A button to pause the programme 6 Leave the laundry to soak for as long as required then either press the A button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Shirt Blouses Non iron shirts or blouses made of cotton linen synthetic fibres or...

Page 20: ... Page 25 The maximum speed that can be set depends on the model and programme that has been selected Ready in ñ Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Ready in button repeat...

Page 21: ...ur detergent into compartments I and II Power rinse O Additional rinse cycles depending on programme longer programme duration for particularly sensitive skin and or for areas with very soft water Easy Iron p Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased Stains x There are four types of stain to choo...

Page 22: ...the duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g...

Page 23: ...llowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergent drawer Measuring aid for liquid detergent depending on th...

Page 24: ...tarts The display panel shows the Ready in time while the programme is running or the programme length and the programme progress symbols when the washing programme has started Display panel Page 11 Note Foam detection If the Å symbol also lights up in the display panel the washing machine has detected too much foam during the wash programme and automatically activated additional rinse cycles to r...

Page 25: ...add laundry during this time The load display is not active during reloading Changing the programme If you have started the wrong programme by mistake you can change the programme as follows 1 Press the A button 2 Select another programme 3 Press the A button The new programme starts from the beginning Cancel the programme For programmes at high temperatures 1 Press the A button 2 To cool down lau...

Page 26: ...end of a programme the energy saving mode is active Press any button to activate the panel Q Appliance settings Appliancesettings You can change the following settings The volume of the buttons and the information signals e g at the end of the programme Select deselect the appliance s automatic switch off function Page 7 Switch the drum care information signal on off depending on the model From Pa...

Page 27: ...settings will take effect the next time the washing machine is switched on H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distributio...

Page 28: ...ns Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cl...

Page 29: ...d emergency draining Warning Risk of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose o...

Page 30: ...attach the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the A button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter...

Page 31: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 32: ... The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 30 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 35 E The childproof lock is activated deactivate it Page 24 Å lights up Too much foam has been detected and an additional wash cycle has been activated Add less detergent to the next washing cycle with the same...

Page 33: ...top no final spin Page 25 Clean the drain pump Page 29 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not sat isfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribute small and large items of ...

Page 34: ...xed Secure the appliance s feet Page 44 Have the transport braces been removed Remove the transport braces Page 40 The display panel indica tor lights do not work while the appliance is run ning Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on the laundry Some phosphate free detergents c...

Page 35: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 36: ...l 1 h Delicates Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Programme Approximate information on the residual moisture WAW32 WAW28 WAW24 WAW20 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 Delicates Silk 30 30 30 30 Wool 45 45 45 45 The values may deviate from the indicated values depending on water pressure water hardness water...

Page 37: ...er pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when left on 0 43 W Standard programmes for Cottons in accordance with the EU directive no 1015 2010 Programme temperature button Load Approximate programme duration ü Cottons ú ü EcoPerfect 9 kg 4 _ h ü Cottons ú ü EcoPerfect 4 5 kg 4 h ü Cottons û ü EcoPerfect 4 5 kg 4 h Programmesettingfortestinganden...

Page 38: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 39: ...o prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and leve...

Page 40: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Page 41: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 42: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 43: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 44: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 45: ...ilm from the control panel 3 Connect the mains plug 4 Turn on the tap Run the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard detergent into compartment II Note To prevent foaming only use half of the amount of deterg...

Page 46: ... the drain pump is blocked emergency draining 5 Remove the hoses Installing the transport braces 1 Remove the covers and keep them in a safe place Use a screwdriver if necessary 2 Insert all four sleeves Clip the mains cable securely in the holders Insert and tighten the screws Before switching on the appliance again Notes The transport braces must be removed Pour approx 1 litre of water into comp...

Page 47: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 48: ...001002110 9505 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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