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Troubleshooting
en
41
Fault
Cause and troubleshooting
"E:30 / -10" and/or
3.
Switch the appliance back on.
4.
If the error message is displayed again, call cus-
tomer service.
→
"E:35 / -10"
There is water in the base trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
lights up.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 31
Water level is too high.
▶
Select a suitable programme for draining.
→
flashes.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
All other error codes.
Malfunction
▶
Call the after-sales service.
→
"E:30/-20"
Solenoid valve defective.
▶
Call the after-sales service.
→
Detergent dosage is too high.