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Troubleshooting
en
63
Fault
Cause
troubleshooting
Insufficient cleaning.
2.
Drain the dispenser.
"Cleaning the detergent drawer",
3.
Clean the dispenser.
4.
Refill the dispenser.
"Filling the dispenser", Page 39
Home Connect problem
Fault
Cause
troubleshooting
HomeConnect is not work-
ing correctly.
Different causes are pos-
sible.
▶
Go to www.home-connect.com.
No connection to the home
network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appli-
Wi-Fi is activated but a con-
nection to your home net-
work cannot be established.
1.
Ensure that the home network is
available.
2.
Reconnect the appliance to the
home network.
"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 41
"Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page 41
Leakage
Fault
Cause
troubleshooting
Water is leaking out at the
water inlet hose.
Water inlet hose is not cor-
rectly/securely connected.
1.
Connect the water supply hose cor-
rectly. Connecting the water inlet
hose
2.
Tighten the screw connection.
Water is leaking out at the
water outlet hose.
The water outlet hose is
damaged.
▶
Replace the damaged water outlet
hose.
Water outlet hose is not con-
nected correctly.
▶
Connect the water outlet hose cor-
rectly. Water outlet connection
types