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Bosch WAV28G44 User Manual And Installation Instructions Download Page 43

Troubleshooting

 en

43

Fault

Cause and troubleshooting

"E:30 / -80"

▶

Remove any unapproved extensions from the water
hose. 
→ 

"Connecting the appliance", Page 14

The pump cap is not fully screwed in.

▶

Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.

"E:36 / -25 / -26"

Drain pump is blocked.

▶

→ 

"Cleaning the drain pump", Page 38

.

"E:38 / -25 / -26"

Drain pump is blocked.

▶

→ 

"Cleaning the drum", Page 37

if the fault is displayed again,

▶

→ 

"Cleaning the drain pump", Page 38

Inlet opening of the rubber gasket is blocked.

▶

→ 

"Cleaning the intake opening in the rubber gas-

ket", Page 41

"E:30 / -10" and/or

The filter in the water inflow is blocked.

▶

Clean the water inflow filter.

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is kinked or jammed.

▶

Ensure that the water inlet hose is not kinked or
jammed.

All other error codes.

Malfunction

▶

Call the after-sales service. 
→ 

"Customer Service", Page 51

Water cooling

To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.

▶

Wait until the detergent solution has cooled down.

"E:30/-20"

Solenoid valve defective.

▶

Call the after-sales service. 
→ 

"Customer Service", Page 51

Detergent dosage is too high.

▶

Reduce the amount of detergent for the next wash-
ing cycle with the same load.

Additional water is added.

▶

Do not add any extra water to the appliance while it
is operating.

Summary of Contents for WAV28G44

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAV28G44 en User manual and installation instructions ...

Page 2: ...liance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 17 5 3 Control panel 18 5 4 Operating logic 19 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 21 8 Buttons 24 9 Programmes 27 10 Accessories 32 11 Laundry 32 11 1 Preparing the laundry 32 12 Detergents and care products 33 13 Basic operati...

Page 3: ...g the drum 37 16 2 Cleaning the detergent drawer 37 16 3 Cleaning the drain pump 38 16 4 Cleaning the intake open ing in the rubber gasket 41 17 Troubleshooting 42 17 1 Emergency release 50 18 Transportation storage and disposal 50 18 1 Removing the appliance 50 18 2 Inserting the transit bolts 50 18 3 Using the appliance again 50 18 4 Disposing of old appliance 51 19 Customer Service 51 19 1 Prod...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Page 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Page 7: ...age 51 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Page 11: ...display shows the expected consumption detergent based on the laundry s de gree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower t...

Page 12: ...ance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replac...

Page 13: ...y Transport the appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 32 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is s...

Page 14: ...e power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water ...

Page 15: ...ning Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving al...

Page 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 53 2 Check the mains plug is inserted pro...

Page 17: ...ur and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 14 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the information in the pr...

Page 18: ...t Fabric softener 3 Compartment I Detergent for prewash and soaking 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 1 1 3 1 Programmes Page 27 2 Programme selector Page 33 3 Buttons Page 24 4 Display Page 21 ...

Page 19: ...d in the display To select the settings you require press the buttons below the symbols until the required setting is selected in the display If a setting is activated the display shows The selection does not need to be confirmed again The sub menu closes automatically after a few seconds first time 6 Before using for the first time first time Prepare the appliance for use 6 1 Starting an empty wa...

Page 20: ...nded by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Nachlegen to start the programme a The display shows the remaining programme duration 8 Start the first wash cycle or press to switch off the appliance Basic operation Page 33 ...

Page 21: ...ogramme time remaining 10h 1 Ready in time Buttons Page 24 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No spin cycle draining only 90 C Temperature Set temperature in C Buttons Page 24 cold Navigation Selecting settings Operating logic Page 19 Other programme settings Activate deactivate or adjust o...

Page 22: ...uttons Page 25 Water Plus Wash with more water is activated Buttons Page 25 Soaking Soaking is activated Buttons Page 25 Rinse Hold Rinse Hold is activated Buttons Page 25 Silent Wash Silent Wash is activated Buttons Page 25 Baby food The stain type is activated Blood The stain type is activated Egg The stain type is activated Strawberry The stain type is activated Soil and sand The stain type is ...

Page 23: ...mme Low energy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Dosage 50 1 Dosing recom mendation The recommended dosage for detergent Note The dosing recommendation indic ates the load capacity that should be used for the relevant detergent dosage The percentage refers to the maximum load capacity fo...

Page 24: ...me The programme duration is extended by up to 30 minutes Suitable for heavily soiled laundry Flecken Anti Stain Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Fertig in Finish in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has st...

Page 25: ... soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycle The laundry remains in the water after the last rinse cycle Resuming the programme when the programme status is Rinse Hold Page 36 Silent Wash Activate Deactivate Activate or deactivate Silent Wash e g for washing during the night The audible signal at the end of pro gramme is de...

Page 26: ...oning Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Page 27: ... corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this progr...

Page 28: ...ooks eyelets or clips in a mesh laundry bag Programme setting Max 40 C Max 800 rpm 2 0 Wolle Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 Rinse Freshen Up Rinse and then spin the laundry and d...

Page 29: ...ing gowns Programme setting Max 90 C Max 1400 rpm 4 0 Hemden Blusen Shirts Wash non iron shirts and blouses made from cot ton linen or synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate Less Ironing The laundry is only given a short spin and can be removed while still drip ping wet Hang out shirts and blouses while they are still dripping wet so that they ...

Page 30: ...y care fabric e g jeans Turn laundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 Drum clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains b...

Page 31: ... blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 SpeedPerfect activated 2 Washing not possible ...

Page 32: ...canning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed co...

Page 33: ...less steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Press The switch on ...

Page 34: ...all up the sub menu 3 Select a programme Operating logic Page 19 4 Press Main menu to call up the main menu 5 If required adjust the programme settings Adjusting the programme set tings Page 34 a The programme is saved 13 5 Loading laundry Note To prevent creasing note the maximum load for the programmes Programmes Page 27 Requirements The laundry is prepared and sor ted Laundry Page 32 The drum i...

Page 35: ... add the care product 4 Push in the detergent drawer 13 9 Starting the programme Requirement A programme is set Setting a programme Page 33 Press Start Nachlegen a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows the programme duration or the Ready in time 13 10 Adding laundry After the programme starts you can rem...

Page 36: ...en the door 2 Remove the laundry from the drum 13 14 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your appliance against being operated unintentionally using the controls 14 1 Activating the childproof lock Press and hold the two...

Page 37: ...r approx 3 seconds 2 Select the required basic setting Overview of the basic settings Page 37 3 Adjust the basic setting 4 Press Einstellungen 3 Sek to call up the main menu 16 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manual by scanning the ...

Page 38: ...sh and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply ...

Page 39: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Page 40: ...se particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that both impellers can turn 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the p...

Page 41: ...4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Page 42: ...y saving mode is active Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 38 The water outlet hose is connected too high Install t...

Page 43: ... the rubber gas ket Page 41 E 30 10 and or The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed All other error codes Malfunction Call the after sales service Customer Service Page 51 Water cooling To protect the wastewater pipes the hot deterge...

Page 44: ... Check whether Fertig in is activated Buttons Page 24 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Nachlegen to start the programme The door cannot be opened Rinse Hold is activated Continue the programme by selecting Spin or Drain and pressing Start Nachlegen Resuming the programme when the programme status is Rinse Hold Page 36 T...

Page 45: ...ith 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapproved extension installed on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Page 14 The pump cap is not fully screwed in Ensu...

Page 46: ...ferent sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action required Do not add any extra water to the appliance while it is operating Drum jerks after the programme starts This is caus...

Page 47: ...mall items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load...

Page 48: ...itable for the type of fabric Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected ...

Page 49: ...ry Start the Rinse Freshen Up programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connecting the water inlet hose Page 14 2 Tighten the scre...

Page 50: ...al instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 38 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appliance for transporta tion using transit bolts in order to pre vent damage 1 ...

Page 51: ...ances as applicable throughout the EU 19 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Page 52: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Page 53: ...00 53 00 Baum wolle 40 C 9 0 3 28 1 200 93 0 44 1400 53 00 Baum wolle 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Baum wolle 40 C Pre wash 9 0 3 58 1 270 100 0 44 1400 53 00 Pflegel eicht 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Schnell Mix 40 C 4 0 1 03 0 640 43 0 41 1400 52 00 Wolle 30 C 2 0 0 41 0 200 40 0 24 800 32 00 1 Due to the influence of water pressure hardness and inlet temperature am bient te...

Page 54: ...ns light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up ...

Page 55: ......

Page 56: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001765226 9001765226 020613 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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