Troubleshooting
en
51
Fault
Cause and troubleshooting
Loud noises during
the spin cycle.
▶
Secure the appliance feet.
→
"Aligning the appliance", Page 15
Transit bolts have not been removed.
▶
"Removing the transit bolts", Page 13
.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
"Cleaning the drain pump", Page 41
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶
Not a fault – normal operating noise.
Creasing.
The spin speed is too high.
▶
The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶
The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
▶
Select the programmes that are suitable for the
type of fabric.
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
Too much detergent/fabric softener in the detergent
drawer.
▶
When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
▶
Start the
Spin
programme.
Easy-Iron
is activated.
▶
Select the programmes that are suitable for the
type of fabric.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
