en
Troubleshooting
54
Fault
Cause
Troubleshooting
No water is visible in the
drum.
Water is below the visible
area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the
appliance while it is operating.
Drum jerks after the pro-
gramme starts.
This is caused by an internal
motor test.
▶
Not a fault – no action required.
Residual water is present in
the compartment .
Insert in compartment is
blocked.
▶
"Cleaning the detergent drawer",
Vibrations and movement of
the appliance whilst spin-
ning.
Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
▶
Removing the transit bolts
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:
The load detection can take up
to two minutes.
Heavy foam build-up
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
High spin speed not
reached.
A low spin speed is selected.
▶
The next time you run a wash cycle,
set a higher spin speed.
is activated.
▶
Select the programmes that are
suitable for the type of fabric.
Unbalance load detection
system is using a reduced
spin speed to eliminate an
unbalance.
▶
Redistribute the laundry in the
drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the
Spin
programme.
The spin programme does
not start.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
