Bosch WAU28PS9SN Page 53 User Manual And Assembly Instructions Download | Manualshive

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Cleaning and servicing

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Summary of Contents for WAU28PS9SN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28PS9SN en User manual and assembly instructions ...

Page 2: ...ty washing cycle 35 Laundry 36 Preparing the laundry 36 Sorting laundry 37 Degrees of soiling 37 Care symbols on the care labels 37 Detergents and care products 38 Detergent recommendation 38 Detergent dosage 39 Basic operation 40 Switching on the appliance 40 Setting a programme 40 Adjusting the programme set tings 40 Saving the programme settings 40 Loading laundry 40 Adding detergent and care p...

Page 3: ...s 56 Noise 60 Problem with results 61 Leakage 63 Odours 63 Emergency release 64 Transportation storage and disposal 64 Removing the appliance 64 Inserting the transit bolts 64 Using the appliance again 65 Disposing of old appliance 65 Customer Service 66 Product number E Nr and pro duction number FD 66 Consumption values 67 Technical specifications 67 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ...ogramme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 39 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low tem...

Page 13: ...est to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause materi...

Page 14: ...hine 2 Accompanying documents 3 Water inlet hose 4 Cover caps 5 Connection adapter Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...s residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 35 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 m...

Page 16: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject t...

Page 18: ...ction details of the appli ance can be found under Tech nical data Page 67 2 Check the mains plug is inserted properly Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safe...

Page 19: ...Installation and connection en 19 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height ...

Page 20: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 48 2 Door 3 Detergent drawer Page 21 4 Controls Page 21 5 Water outlet hose Page 17 6 Power cord Page 18 7 Transit bolts Page 15 ...

Page 21: ... Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 28 2 Programme selector Page 40 3 Buttons Page 26 and display Page 23 Operating logic Some areas of the display respond to touch You can activate settings by pressing the buttons The activated settings are highlighted br...

Page 22: ...ange or deac tivate the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects 1 2 ...

Page 23: ...e end has been set and the remaining number of hours is displayed Buttons Page 26 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 27 Energy consumption Energy c...

Page 24: ...gent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 43 liquid detergent fabric softener 50 ml 1 Basic dosage Basic dosage for detergent or fabric softener Basic dosage Page 44 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops Th...

Page 25: ...y Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 54 The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully Error code Fault display Signal Page 54 E 60 2B 1 Error Error code error display signal Error code Fault display Signal Page 54 1 Example ...

Page 26: ...dosage Intelligent dosing system Page 43 i DOS Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 43 Finish in 1 24 hours Set the programme end ...

Page 27: ...ctivate or deactivate up to three additional rinse cycles Recommended for particularly sensitive skin or in regions with very soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycle The laundry remains in the water after the last rinse cycle Soak Activate Deactivate Activate or deactivate soaking Before the main wash cycle starts the l...

Page 28: ...s Page 37 Programme Description Max load kg Program settings Max temperature C 1 Max spin speed rpm 1 Speed i DOS i DOS Cotton Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate Speed If Speed is activated the maximum load capacity is re duced to 5 kg 9 90 1400 Cotton Colour Wash hard wearing items made...

Page 29: ... Eco 40 60 Wash items made from cotton linen or blended fabrics Suitable for normally soiled items Note Textiles which can be washed as per the care symbol at 40 C or at 60 C can be washed to gether In order to achieve the best possible energy efficiency the op timum washing temperature for this programme was saved The washing temperature is activated and cannot be changed 9 1400 Easy Care Wash it...

Page 30: ...viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Wool Hand wash Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrink ing the drum moves the items very gently with long pauses Use a detergent that is suitable for wo...

Page 31: ... synthetic or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is adapted 3 5 30 1000 Dark Wash Wash dark coloured and colour in tense items made from cotton or easy care fabric e g jeans Turn laundry inside out before wash ing Use liquid detergent 4 40 1200 Drum Clean Cleaning and caring for the drum Use this programme...

Page 32: ...er a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or deter gent that is intended for woollens or delicates Note The drum cleaning indicator will flash to remind you if you have not used a programme at 60 C or higher for a long time 1 Programme setting ...

Page 33: ... can activate The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Use the Delicate Silk programme to wash shirts and blouses made from silk or delicate fabrics 2 60 800 Rapid 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soi...

Page 34: ...Description Max load kg Program settings Max temperature C 1 Max spin speed rpm 1 Speed i DOS i DOS If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is reduced to 2 kg 1 Programme setting ...

Page 35: ... let hose with a longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry No...

Page 36: ...aining programme duration 9 Start the first wash cycle or press to switch off the appliance Basic operation Page 40 Laundry Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum R...

Page 37: ...lowing criteria before washing Type of fabric and fibre type Whites Colours Wash new coloured items separately the first time you wash them Soiling Page 37 Care symbols on the care la bels Page 37 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours No...

Page 38: ...hich have developed a top layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergen...

Page 39: ...r 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is ...

Page 40: ...ending on the programme and programme progress you can adjust or activate deactivate the settings Note Overview of all programme set tings Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system Saving the programme set tings You can ...

Page 41: ...dosing compartment Do not add any additional detergent to the manual dosing compartment to avoid overdosage and or foaming Requirement Find out the optimum dosage for detergent and care product Page 38 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 21 3 If required add the care product 4 Push in the detergent drawer Starting the programme Note If you want to change the t...

Page 42: ...age 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the laundry Switching off the appliance 1 Turn off the tap 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance agai...

Page 43: ...age 41 Filling the dispenser Note In order to use intelligent dosing fill the dispenser Fill the dispenser only with suitable detergent and care products Page 38 If you change the liquid detergent or fabric softener empty and clean the dispenser beforehand Cleaning the detergent drawer Page 46 If you want to use both dispensers for liquid detergent adjust the contents of the dispenser Page 44 Requ...

Page 44: ...hich is to be used dur ing washing Adjusting the dispenser contents 1 Press and hold i DOS for ap prox 3 seconds 2 To set press i DOS a The display shows 3 To set press i DOS again 4 To end the setting process wait briefly Basic dosage You can adjust the preset basic dosages for liquid detergent and fab ric softener The basic dosage depends on the manufacturer s instructions for the de tergent the...

Page 45: ...e signal emitted when the buttons are pressed Automatic switch off 4 ON OFF Activate or deactivate the Automatic switch off function for the appliance Save energy and conserve resources Page 12 Drum cleaning re minder ON OFF Activate or deactivate the reminder to clean the drum Display brightness 1 low 2 medium 3 high 4 very high Set the display brightness Changing the basic settings 1 In order to...

Page 46: ...a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with th...

Page 47: ...nents Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them ...

Page 48: ...amage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the ...

Page 49: ...hose out of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 50: ...p hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on 90 The handle on the pump cap must be in a vertical position 5 Insert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Drain programme after you hav...

Page 51: ...e water outlet hose and secure the connection point using the hose clamp Clean the water inlet filters Clean the filter in the water inlet in the event of blockages or if the water pressure is too low Emptying the water inlet hose 1 Turn off the tap 2 Set the Cotton programme 3 Start the programme and leave it to run for approx 70 seconds 4 Switch off the appliance 5 Disconnect the appliance s mai...

Page 52: ...appliance Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 51 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter ...

Page 53: ...Cleaning and servicing en 53 5 Connect the hose and check for leaks 2 1 ...

Page 54: ...Fault Cause troubleshooting The display goes out and flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drai...

Page 55: ... and dose manu ally Buttons Page 26 E 10 10 The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water in flow Page 51 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the de...

Page 56: ...igh Start the Drain programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme flashes Door is not closed 1 Close the door 2 Press to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 66 Malfunctions Fault Cause troubleshooting The appliance is not work ing The mai...

Page 57: ... again call our after sales service Customer Service Page 66 Note You can start the washing pro gramme if you deactivate the intelli gent dosing system and dose manu ally Buttons Page 26 The door cannot be opened is activated Continue the programme by select ing Spin or Drain and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 42 Water leve...

Page 58: ...water drain hose Remove any unapproved exten sions from the water hose Connect ing the appliance Water is not flowing in De tergent is not being dis pensed You have not pressed Press The filters in the water inflow are blocked Clean the filters in the water in flow Page 51 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked ...

Page 59: ...appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Drum does not turn water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one table spoon of fabric...

Page 60: ...the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Noise Fault Cause troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal op...

Page 61: ...s factory The laundry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the Spin programme is activated Select the programmes that are suitable for the type of fabric Programmes Page 28 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure th...

Page 62: ...nser 4 Refill the dispenser Filling the dispenser Page 43 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 44 Detergent residue on the dry laundry Detergents may contain wa ter insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Unsuitable detergent added to the dispenser of the intelli gent dosing s...

Page 63: ...dispenser 4 Refill the dispenser Filling the dispenser Page 43 Leakage Fault Cause troubleshooting Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damag...

Page 64: ... and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 51 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergen...

Page 65: ...health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance...

Page 66: ...ary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of...

Page 67: ...90 0 23 1400 52 Cotton 40 C 9 0 3 28 1 350 90 0 45 1400 52 Cotton 60 C 9 0 3 28 1 450 90 0 55 1400 52 Cotton 40 C 9 0 3 58 1 400 102 0 45 1400 52 Easy Care 40 C 4 0 2 28 0 780 61 0 44 1200 27 Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 Wool Hand wash 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of...

Page 68: ...ese light sources are available as a spare part and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model ...

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Page 72: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001539473 9001539473 ...

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