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12

What to do if ...

ʑ

Water is leaking out.

– Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.

ʑ

No water supply. 

Detergent not dispensed.

$

Start

/Reload not selected?

– Tap not turned on?
– Filter blocked? Clean the filter

 –> page 11.

– Supply hose kinked or trapped?

ʑ

Washing machine door 
cannot be opened.

– Safety function active. Programme termination? 

-> page 4

.

Rinse stop

 (no final spin) selected? 

–> page 3, 4.

– Can be opened by emergency release only?

–> page 13.

ʑ

Programme does not 
start.

$

Start/

Reload or 

end time

 selected?

– Washing machine door closed?
– Childproof lock active? Deactivate 

–> page 5

.

ʑ

Detergent solution is not 
drained.

Rinse stop

 (no final spin) selected? 

–> page 3, 4.

– Clean the detergent solution pump 

–> page 11.

– Clean the waste pipe and/or drainage hose.

ʑ

Water not visible in the 
drum.

– Not a fault - water below the visible area.

ʑ

Spin result not 
satisfactory.
Laundry wet/too damp.

– Not a fault - the unbalanced load detection system has cancelled 

the spin cycle due to uneven distribution of the laundry.
Distribute large and small items of laundry evenly in the drum.

 Easy-Iron 

 selected? 

–> page 5.

– Speed selected too low? 

–> page 5

.

ʑ

Spin cycle performed 
several times.

– Not a fault - unbalanced load detection system is adjusting the 

imbalance.

ʑ

Residual water in the 

~

 compartment for care 

products.

– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary 

–> page 10

.

ʑ

Odour formation in the 
washing machine.

– Run programme 

LF

Cottons 90 °C

 without laundry. Use 

standard detergent.

ʑ

³

3

status indicator 

flashes.
Appliance has detected 
a detergent overload.

– Too much detergent used?

Mix 1 tablespoon of fabric softener with ½ litre of water and pour 
into compartment 

II

(not with outdoor or down fabrics).

– Reduce the detergent dosage for the next wash cycle.

ʑ

Loud noise generated, 
vibrations and 
“wandering” during the 
spin cycle.

– Are the appliance feet fixed?

Secure the appliance feet

 –> Installation instructions

.

– Transportation safety devices removed?

Remove the transportation safety devices

 –> Installation 

instructions

.

ʑ

Display panel/indicator 
lamps do not function 
during operation.

– Power cut?
– Circuit breakers tripped or fuses blown? Reset the circuit 

breakers or change the fuses.

– If the fault occurs repeatedly, call the after-sales service.

ʑ

Programme sequence 
longer than usual.

– Not a fault - unbalanced load detection system adjusts 

imbalance by repeatedly distributing the laundry.

– Not a fault - foam detection system active - several rinse cycles 

are added.

13

What to do if ... 

ʑ

Detergent residues on 
the laundry.

– Occasionally, phosphate-free detergents contain water-insoluble 

residues.

Select

c

Rinse

 or brush the laundry after washing.

ʑ

In Reload mode,

$

 Start/Reload flashes 

very quickly and a signal 
sounds.

– Water level too high. Not possible to add laundry. Close the 

washing machine door immediately if necessary.

– To continue, press the 

$

 Start/Reload button.

If you cannot correct a fault yourself (switching on/off) or a repair is required:

– Turn the programme selector to 

Off

 and remove the mains plug from the socket.

– Turn off the water supply and call the after-sales service

 –> Installation instructions.

Emergency release 

e.g. in the event of a power cut

The programme continues when the power supply is restored. However, if the laundry has to 
be removed, the washing machine door can be opened as follows:

Risk of scalding.

The detergent solution and laundry may be hot. If possible, leave it to 
cool down.
Do not reach into the drum if it is still rotating.
Do not open the washing machine door if water can be seen through the 
glass.

1.

Turn the programme selector to 

Off

 and disconnect the mains plug.

2.

Drain the detergent solution 

-> page 11.

3.

Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.

After-sales service

ʑ

Before you call the after-sales service, please make sure that you cannot remedy the fault 
yourself

–> page 12, 13;

 What to do if ... .

ʑ

You will be charged if a technician is called out, even during the warranty period.

ʑ

To find your closest after-sales service, please refer to the enclosed directory or our website 

–> page 1.

Please give the after-sales service the product number (E no.) and the production number 
(FD) of the appliance.

Product number        Production number

This information can be found:
on the inside of the washing machine door*/
opened service flap* and rear of the appliance.
*depending on the model

ʑ

Please help us to avoid unnecessary call-outs by quoting the product and production 
numbers. This will also save you the associated additional costs.

Summary of Contents for WAS32794ME

Page 1: ...available detergents and care products which are suitable for use in washing machines Do not leave children unattended near the washing machine The washing machine is not to be used by children or persons not familiar with the operating instructions Keep pets away from the washing machine Detergent drawer with compartments I II Controlpanel Washing machine door handle Serviceflap Washingmachinedoo...

Page 2: ...e tub appliance leaking Call the after sales service F 34 Washing machine door cannot be locked Open the washing machine door and close it with an audible click switch the appliance off and on again set the programme and make your settings start the programme Other displays Switch off the appliance wait for 5 seconds and switch it back on If the display appears again call the after sales service p...

Page 3: ...8 ʋ Important information 9 ʋ Insert for liquid detergent 10 ʋ Care 10 ʋ Information on the display panel 10 ʋ Information about blockages 11 ʋ What to do if 12 13 ʋ Emergency release 13 ʋ After sales service 13 Environmental protection Conservation tips Always fill the washing machine with a maximum amount of laundry for the relevant programme Wash normally soiled laundry without a prewash Instea...

Page 4: ...rer s care information According to the information on the care labels According to type colour soiling and temperature Do not exceed the maximum load page 7 Observe the important information page 9 Detergents and care products Measure accordingly Amount of laundry soiling water hardness ask your water supply company and manufacturer s instructions Models without insert for liquid detergent our li...

Page 5: ...oad Overview of programmes page 7 EcoPerfect For saving energy with a washing performance comparable to that of the standard programme End time When you select the programme the respective time to the end of the programme is displayed It can be adjusted to a maximum of 24 hours in 1 hour increments Press the change buttons repeatedly until the desired number of hours is displayed h hour It is not ...

Page 6: ... stop reduced rinse spin and final spin Curtains P 30 C curtains weighing 3 5 kg or light curtains measuring 25 30 m SpeedPerfect EcoPerfect Prewash Easy Iron Water Plus Rinse Plus Stains Rinse stop reduced rinse spin and final spin Shirts Blouses G 60 C 2 kg Non iron shirts made of cotton linen synthetic fibres or blended fabrics SpeedPerfect EcoPerfect Prewash Easy Iron Water Plus Rinse Plus Sta...

Page 7: ...used fluc tuations in the power supply and selected additional functions 8 9 Important information Before washing for the first time Do not put any laundry in the machine Turn on the tap add approximately 1 litre of water and then a measuring cup of detergent into compartment II Turn the programme selector to I Easy Care 60 C and choose Start Reload At the end of the programme turn the programme s...

Page 8: ...pen the washing machine door and close it with an audible click switch the appliance off and on again set the programme and make your settings start the programme Other displays Switch off the appliance wait for 5 seconds and switch it back on If the display appears again call the after sales service page 13 Risk of electric shock Disconnect the mains plug Risk of explosion No solvents 11 Informat...

Page 9: ...the circuit breakers or change the fuses If the fault occurs repeatedly call the after sales service ʑ Programme sequence longer than usual Not a fault unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry Not a fault foam detection system active several rinse cycles are added 13 What to do if ʑ Detergent residues on the laundry Occasionally phosphate free deter...

Page 10: ...Instruction manual Washing machine en Observe the safety instructions on page 8 Read these instructions and the separate installation instructions before operating the washing machine ...

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