Bosch WAN28KH8 User Manual And Installation Instructions Download

Page: 45 / 60

Troubleshooting

Fault

Cause

Troubleshooting

All other error codes.

Malfunction

▶

Call the after-sales service.

→

"Customer Service", Page 53

The appliance is not work-
ing.

The mains plug of the power
cord is not plugged in.

▶

Connect the appliance to the power
supply.

The circuit breaker is faulty.

▶

Check the circuit breaker in the
fuse box.

There has been a power cut.

▶

Check whether the lighting in your
kitchen or other appliances are
working.

The programme does not
start.

You have not pressed

Start/

Nachlegen

▶

Press

Start/Nachlegen

Door is not closed.

Close the door.

Press

Start/Nachlegen

to start the

programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 35

Fertig in

is activated.

▶

Check whether

Fertig in

is activ-

ated.

→

"Buttons", Page 23

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start/Nachlegen

to start the

programme.

The door cannot be opened. – –– is activated.

▶

Continue the programme by select-
ing

Schleudern

Abpumpen

and

pressing

Start/Nachlegen

→

"Resuming the programme when

the programme status is Rinse
Hold", Page 34

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 34

Water level is too high.

▶

Start the

Abpumpen

programme.

Power failure.

▶

Open the door using the emergency
release.

→

"Emergency release", Page 51

Summary of Contents for WAN28KH8

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAN28KH8 en User manual and installation instructions ...

Page 2: ...g an empty washing cycle 27 Laundry 28 Preparing the laundry 28 Sorting laundry 29 Degrees of soiling 29 Care symbols on the care labels 29 Detergents and care products 30 Detergent recommendation 30 Detergent dosage 31 Basic operation 31 Switching on the appliance 31 Setting a programme 32 Adjusting the programme set tings 32 Loading laundry 32 Using a measuring aid for liquid detergent 32 Use th...

Page 3: ...r 42 Troubleshooting 43 Malfunctions 43 Emergency release 51 Transportation storage and disposal 51 Removing the appliance 51 Inserting the transit bolts 51 Using the appliance again 52 Disposing of old appliance 52 Customer Service 53 Product number E Nr and pro duction number FD 53 AQUA STOP guarantee 53 Consumption values 55 Technical specifications 55 ...

Page 4: ...mmercially available detergents and care products suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided t...

Page 5: ...g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord i...

Page 6: ...tack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean e...

Page 7: ... turn off the water tap Call Customer Service Page 53 Repairs to the appliance should only be carried out by trained specialist staff An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Child...

Page 8: ...appliance Rinse pretreated laundry thoroughly with water before wash ing CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the dr...

Page 9: ... the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk of electric shock Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced by the manufacturer the manufacturer s Custom...

Page 10: ...en Safety 10 WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ...iling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laund...

Page 13: ...erial damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the applian...

Page 14: ...ine 2 Accompanying documents 3 Elbow for fixing the water outlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...s residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 27 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 m...

Page 16: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sgestattet 1 Connect the water inlet hose to a tap 26 4 mm 3 4 min min 10 mm 17 mm 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you...

Page 18: ... feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions...

Page 19: ...ppliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 39 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 18 7 Transit bolts Page 15 8 Water inlet hose Page 17 ...

Page 20: ...ompartment II Detergent for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 24 2 Programme selector Page 31 3 Displ...

Page 21: ...nd has been set and the remaining number of hours is displayed Buttons Page 23 8 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be s...

Page 22: ...trol system detects impermissible voltage drops This will pause the pro gramme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permiss ible again and the programme will continue Note The programme duration is extended Door Lights up The door is locked and cannot...

Page 23: ... the set number of hours Once the programme has started the pro gramme duration is displayed Schleudern Spin Speed 0 1400 rpm Adjust the spin speed or deactivate the spin cycle If 0 is selected the water is drained and the spin cycle is deactivated at the end of the wash ing cycle The laundry stays wet inside the drum Schleudern Spin Speed 1400 Adjust the spin speed or activate Rinse Hold If is se...

Page 24: ...ash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate SpeedPerfect If SpeedPer fect is activated the maximum load capacity is reduced to 5 kg 8 90 1400 Baumwolle intensiv Cottons Intensive Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note To save energy the actua...

Page 25: ...om cotton linen or blended fabrics Programme with prewash for heavily soiled laundry Divide the detergent between the detergent drawer for the prewash and the main wash Detergent drawer Page 20 8 40 1400 Pflegeleicht Easy Care Wash items made from synthetic or blended fabrics 4 40 1200 Schnell Mix Mixed Load Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soi...

Page 26: ...e from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 30 800 Spülen Rinse Rinses and then spins the laundry and then drains the water 1400 Schleudern Abpumpen Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1400 1 Programme setti...

Page 27: ...nschlussventil als Sicherheit seinrichtung gegen Rückfließen von Wasser in das Leitungsnetz 10015611 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry...

Page 28: ...fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion...

Page 29: ...has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols on the care labels The symbols ind...

Page 30: ...ning solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen...

Page 31: ...ange Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s ...

Page 32: ...manently for the pro gramme Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 24 Requirement Prepare and sort the laundry Laundry Page 28 1 Open the door 2 Ensure that the drum is empty 3 Separate the lau...

Page 33: ...aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer Adding detergent and care product Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are a...

Page 34: ... to ensure that you use the appli ance safely 1 Press Start Nachlegen The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status 2 Add or remove laundry 3 Close the door 4 Press Start Nachlegen Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the information in the Safety Page 4 and Prev...

Page 35: ...k Secure your appliance against being operated unintentionally using the controls Activating the childproof lock Press and hold the two 3 Sek buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must b...

Page 36: ...elow is an overview of the basic settings on your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed ...

Page 37: ...e all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period ...

Page 38: ...leaning the opening for the deter gent drawer 7 Push in the detergent drawer Descaling If you add detergent correctly you do not need to descale your appliance If you still wish to use descaler follow the manufacturer s instructions for use ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are availa...

Page 39: ...n in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 40: ...ealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 39 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pu...

Page 41: ...se at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water...

Page 42: ...or Abpumpen 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the ...

Page 43: ...flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 39 The water outlet hose is con nected to...

Page 44: ...r Service Page 53 flashes The automatic voltage con trol system detects an unau thorised voltage under us age No remedial action possible Note If the power supply is stable the programme continues to run as nor mal Voltage under usage may cause extension of a pro gramme No remedial action possible flashes Voltage under usage may cause extension of a pro gramme No remedial action possible lights up...

Page 45: ...s Start Nachlegen to start the programme Childproof lock is activated Deactivating the childproof lock Page 35 Fertig in is activated Check whether Fertig in is activ ated Buttons Page 23 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Nachlegen to start the programme The door cannot be opened is activated Continue the programme by se...

Page 46: ...hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next washing cycle with the same load Unapproved extension in stalled on the water drain hose Remove any unapproved exten sions from the water hose Connect ing the appliance Water is not flowing in De tergent is not being dis pensed You have not pressed Start Nachlegen Press Start...

Page 47: ...tarts This is caused by an internal motor test Not a fault no action required Residual water is present in the compartment Insert in compartment is blocked Cleaning the detergent drawer Page 37 Vibrations and movement of the appliance whilst spin ning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit ...

Page 48: ... drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Schleudern programme Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance...

Page 49: ...on system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Schleudern programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the...

Page 50: ...ose Water outlet hose is not con nected correctly Connect the water outlet hose cor rectly Water outlet connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 37 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 51: ...ion storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 42 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaini...

Page 52: ...the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods...

Page 53: ...contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr and production number FD You can find the product number E Nr and the production number FD on the appliance s rating plate Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance M...

Page 54: ...en Customer Service 54 turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for several weeks ...

Page 55: ... 45 1400 52 Pflegel eicht 40 C 4 0 2 28 0 780 61 0 44 1200 27 Schnell Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 Wolle 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the actual values may deviate from ...

Page 56: ... at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifie...

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Page 60: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001516114 9001516114 ...

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Bosch WAN28KH8, User Manual And Installation Instructions

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