Troubleshooting
en
43
Fault
Cause and troubleshooting
The programme dura-
tion changes during
the wash cycle.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:
When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
▶
Not a fault – no action required.
No water is visible in
the drum.
Water is below the visible area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶
Not a fault – no action required.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
"Cleaning the detergent drawer", Page 33
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
"Aligning the appliance", Page 15
The appliance feet are not fixed.
▶
Secure the appliance feet.
→
"Aligning the appliance", Page 15
Transit bolts have not been removed.
▶
"Removing the transit bolts", Page 13
.
Drum rotates, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:
The load detection can take up to two minutes.
Heavy foam build-up
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
High spin speed not
reached.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.