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        Faults and what to do about them.

26

Information on the display 

panel

Faults and what to do about 

them.

Display

Cause/remedial action

YES

The washing machine door is unlocked. It is possible to add laundry.

NO

The temperature is too high. Wait until the temperature falls.

Water level too high. Not possible to add laundry. If necessary, close the wash-

ing machine door immediately. To continue the programme, press 

Start

/Pause 

A

.

¼

 flashes

Laundry may be caught. Please open and close the washing machine door 

again and press 

Start

/Pause 

A

.

If necessary, push the washing machine door closed or remove the laundry and 

push it closed again.

If necessary, switch the appliance off and on again; set the programme and 

make your individual settings; start the programme.

E:17

Turn the water tap on fully,

The supply hose is kinked/trapped,

The water pressure is too low. Clean the filter. 

E:18

The detergent solution pump is blocked. Clean the detergent solution pump. 

The drain hose/waste pipe is blocked. Clean the drain hose at the siphon. 

E:23

Water in the base tub, appliance leaking. Turn off the water tap. Call the after-sales 

service.

E

The childproof lock is activated; to deactivate: 

9

 flashes

Too much foam detected, a rinse cycle has been switched on. 

:

The mains voltage is too low. 

.

Undervoltage in the wash programme. 
The programme is extended. 

Other displays

Switch off the appliance, wait for 5 seconds and switch it back on again. If the dis-

play appears again, call the after-sales service. 

Faults

Cause/remedial action

Water is leaking out.

Attach/replace the drainage hose correctly.

Tighten the screw connection of the supply hose.

No water supply.
Detergent not dispensed.

Start

/Pause 

A

 not pressed?

Tap not turned on?

Filter blocked? Clean the filter. 

Supply hose kinked or trapped?

Summary of Contents for WAK2021SME

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAK2021SME ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...asy Iron 17 1 Operating the appliance 17 Preparing the washing machine 17 Select programme switch on the appliance 17 Change the programme default settings 18 Select additional programme settings18 Placing laundry into the drum 18 Measure and add detergent and care products 18 Start the programme 19 Childproof lock 20 Adding laundry 20 Changing the programme 20 Cancel the programme 20 Programme en...

Page 4: ...washing machine washable fabrics and hand washable wool in detergent solution To be operated with cold mains water and standard detergents and care products which are suitable for use in washing machines When measuring the amount of all detergents additives care products and cleaning agents always check the manufacturer s instructions The washing machine may be used by children over the age of 8 y...

Page 5: ...ing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water e g if ho...

Page 6: ...ng parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of children Warning Eye skin irritation Detergents and care products may cause irritation if they come into contact with the eyes or skin Keep detergents and care products out of the reach of children Warning Risk of injury Whe...

Page 7: ...id across the EU Tips on economical use Always fill the appliance with the maximum amount of laundry for the relevant programme Overview of programmes Page 13 Wash normally soiled laundry without a prewash Save energy and detergent when washing lightly and normally soiled laundry Page 12 Energy saving mode The display panel lighting goes out after a few minutes and Start flashes To activate the li...

Page 8: ...g i Cottons Observe the maximum load on the display panel Load the laundry Close the washing machine door 3 Add detergent Change the programme default settings if necessary Select additional settings if necessary Start the programme 4 Programme end Open the washing machine door and remove the laundry Set the programme selector to Ú Turn off the water tap for models without Aqua Stop ...

Page 9: ...know the appliance G e t t i n g t o k n o w t h e a p p l i a n c e Washing machine 6 7 Detergent drawer Page 18 8 Washing machine door with window handle 0 Controls display elements 9S Open the washing machine door 9T Close the door Service flap ...

Page 10: ...art Pause A for starting interrupting adding laundry and cancelling a programme Settings for the selected programme Cold 90 C Temperature Cold 1000 0 Spin speed max speed depends on the model In rpm rotations per minute Rinse hold without final spin 1 30 Programme duration Depends on the programme selection in h min hours minutes 1 24 h Ready in Programmes ends after h h hours 8 0 kg Max load Stat...

Page 11: ...dry separately Wash new bright fabrics separately the first time you wash them Soiling Wash laundry with the same level of soiling together You can find examples of levels of soiling on Page 12 Light Do not prewash select the Speed Perfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh First dab the stain with ...

Page 12: ... silk or viscose Programme Delicate Silk Cold C max 40 C Detergent for woollens Suitable for wool Wool programme Cold C max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and infor...

Page 13: ...gramme with pre wash divide the deter gent between compartments I and II Note The G Speed Perfect setting is suitable as a short pro gramme for lightly soiled laundry Max 8 kg 5 kg Cold 90 C 1000 rpm F G p f Easy Care Textiles made of synthetic materials or blended fabrics Easy CareT Prewash Programme with prewash divide the detergent between compartments I and II Max 4 kg Cold 60 C 1000 rpm F G p...

Page 14: ...utes suitable for small items of lightly soiled laundry Max 3 5 kg 2 kg Cold 40 C 1000 rpm Sportswear For fabrics made of microfibres for sports and leisure Notes Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all com partments to remove fabric softener residue Max 2 kg Cold 40 C 1000 rpm F G p K Outdoor Weatherproof and outdoor clothing with ...

Page 15: ...Press Start Pause A 4 After approx ten minutes press Start Pause A 5 After the required soaking time press Start pause A again to continue or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Anti allergy Hard wearing textiles Note Longer washing and rinsing at a higher water level for particu larly sensitive ski...

Page 16: ... out of the washing machine immediately after the programme has ended The maximum speed that can be set depends on the model and programme that have been selected Overview of programmes Page 13 Ready in time Ready in When you select the programme the relevant programme duration is displayed The programme duration is automatically adjusted when the programme is running Changes to the programme defa...

Page 17: ...h subsequent fluffing Gentle final spin residual moisture in the laundry slightly increased 1 Operating the appliance O p e r a t i n g t h e a p p l i a n c e Preparing the washing machine Note The washing machine must be correctly installed and connected From Page 32 1 Connect the mains plug 2 Turn on the water tap 3 Open the door 4 Check that the drum is completely drained Drain if necessary Se...

Page 18: ...on after being loaded into the washing machine Hand rinse items of laundry thoroughly beforehand Notes Mix items of laundry of varying sizes Laundry items of different sizes distribute themselves better during the spin cycle Individual items of laundry may lead to imbalances Observe the specified maximum load Overfilling has a negative impact on the washing result and promotes creasing 1 Place pre...

Page 19: ...tion the measuring aid for measuring the correct amount of liquid detergent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with prewash or when Ready in time is selected For models ...

Page 20: ...amp flashes and the machine checks whether it is possible to add laundry Note Do not leave the washing machine door open for too long when adding laundry as water from the laundry may leak out If the display panel shows Both the YES and symbols lit up it is possible to add laundry A flashing NO symbol wait until YES and light up Do not open the door until both the YES and the symbols are lit A fla...

Page 21: ...r open so that any residual water can dry away Always wait for the end of the programme otherwise the appliance may still be locked Then switch on the appliance and wait for it to unlock If the display panel goes off at the end of a programme energy saving mode is active To activate the panel press any button H Sensors S e n s o r s Automatic load sensing The automatic load sensing function adapts...

Page 22: ...s and hold the button for approx five seconds until the display elements light up Setting mode is activated 2 Set the volume for the button signals depending on the model Press the button repeatedly until the desired volume is reached Go to point 3 or Set to Ú to exit the setting mode for the sig nal volume 3 Set the volume for the information signals Turn the dial one position to the right Press ...

Page 23: ...ergent is measured out correctly However if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from our after sales service Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 To remove th...

Page 24: ...back on lock it into place and close it Note To prevent unused detergent from flowing straight into the drain during the next wash Pour 1 litre of water into compartment II and start the Empty programme The drain hose at the siphon is blocked 1 Switch off the appliance Disconnect the mains plug 2 Loosen the hose clamp Carefully remove the drain hose residual water may leak out 3 Clean the drainage...

Page 25: ...er if the laundry has to be removed the washing machine door can be opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with detergent solution and laundry If possible leave it to cool down Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum w...

Page 26: ...n fully The supply hose is kinked trapped The water pressure is too low Clean the filter E 18 The detergent solution pump is blocked Clean the detergent solution pump The drain hose waste pipe is blocked Clean the drain hose at the siphon E 23 Water in the base tub appliance leaking Turn off the water tap Call the after sales service E The childproof lock is activated to deactivate 9 flashes Too m...

Page 27: ...ly distributing the laundry Not a fault the foam detection system active adds an additional rinse cycle The programme duration changes during the wash cycle Not a fault the programme sequence is optimised for the particular washing process This may lead to changes in the programme duration in the display panel Residual water in the compartment for care products Not a fault the effect of the care p...

Page 28: ... parts Detergent residues on the laundry Occasionally phosphate free detergents contain water insoluble residues Select O Rinse or brush the laundry after washing NO appears on the dis play panel in reload mode Water level too high Not possible to add laundry Close the washing machine door immediately if necessary To continue the programme press Start Pause A YES appears on the dis play panel in r...

Page 29: ... is provided The energy label for your appliance can be found on the side or front of the appliance It contains an overview of the specific values of your appliance 3 Energy efficiency classes 0 Annual energy consumption 8 Noise levels when washing Noise levels when spinning H Spin efficiency class P Load X Annual water consumption ...

Page 30: ...ed load using the maximum spin speed Programme Load Annual energy consumption Annual water con sumption i Cottons 40 60 C EcoPerfect 8 4 kg 196 kWh 11220 l Programme setting for testing and energy labelling in accordance with Directive 2010 30 EU with cold water 15 C The values may deviate from the indicated values depending on water pressure water hardness and wa ter inlet temperature ambient tem...

Page 31: ...n when switched off 0 14 W Power consumption when ready for use left on mode 1 38 W i Cottons 60 C EcoPerfect 4 kg 0 94 kWh 48 l 3 h i Cottons 40 C EcoPerfect 4 kg 0 63 kWh 48 l 3 h Programme button Load Approximate consumption values Energy consumption Water Programme dura tion Programme setting for testing and energy labelling in accordance with Directive 2010 30 EU with cold wa ter 15 C The pro...

Page 32: ...ne When the washing machine is lifted by its protruding parts e g the washing machine door the components may break off and cause injuries Do not lift the washing machine by protruding parts If the hose and mains cables are not routed properly there is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of tripping Caution Damage to the appliance Frozen hoses may...

Page 33: ...er if possible On a water resistant wooden board min 30 mm thick which is screwed tightly to the floor Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connec...

Page 34: ...longer supply hose approx 2 20 m for standard model Water inlet Warning Danger of death There is a risk of electric shock if you touch live components Do not immerse the Aqua Stop safety valve in water it contains an electric valve Observe the following when connecting the machine Notes Only operate the washing machine using cold mains water Do not connect the machine to the mixer tap of an unpres...

Page 35: ... Caution Water damage If the drain hose slips out of the wash basin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that it cannot slip out Note Do not kink the water drain hose or put strain on it lengthways You can lay the water drain hose as follows Outlet in a sink Warning Risk of scalding When you are washin...

Page 36: ...lock nuts on all four appliance feet must be screwed tightly against the housing Electrical connection Warning Danger of death There is a risk of electric shock if you touch live components Never touch or hold the mains plug with wet hands Only pull out the mains cable by the plug and never by the cable as this could damage it Never unplug the mains plug during operation Observe the following info...

Page 37: ... laundry Notes The washing machine must be correctly installed and connected From Page 32 Never use a damaged machine Inform your after sales service 1 Check the machine 2 Remove the protective film from the control panel 3 Connect the mains plug 4 Turn on the water tap 5 Close the washing machine door do not load any laundry 6 Select thei Cottons programme and set the temperature to 90 C 7 Open t...

Page 38: ... the washing machine from the mains 5 Remove the hoses Installing the transport locks 1 Remove the covers and keep them in a safe place Use a screwdriver if necessary 2 Insert all four sleeves Clip the mains cable securely in the holders Insert and tighten the screws Before initial use Notes The transport locks must be removed To prevent unused detergent from flowing straight into the drain during...

Page 39: ...nstalled and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turning off the tap The tap only needs to be ...

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