Bosch WAJ240L3SN User Manual Download Page 39

Page: 39 / 52

Troubleshooting

Fault

Cause and troubleshooting

The programme does
not start.

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

to start the programme.

The door cannot
be opened.

– –– is activated.

▶

Continue the programme by selecting

Spin

Drain

and pressing

→

"Resuming the programme when the programme

status is Rinse Hold", Page 29

The temperature is too high.

▶

Wait until the temperature has dropped.

▶

→

"Cancelling the programme", Page 29

Water level is too high.

▶

Select a suitable programme for draining.
→

"Programmes", Page 23

Power failure.

▶

Open the door using the emergency release.
→

"Emergency release", Page 45

The water is not drain-
ing.

Drain pipe or water outlet hose is blocked.

▶

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed.

▶

Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump", Page 33

– –– is activated.

▶

Continue the programme by selecting

Spin

Drain

and pressing

→

"Resuming the programme when the programme

status is Rinse Hold", Page 29

The water outlet hose is connected too high.

▶

Install the water outlet hose at a maximum height of
1 metre.

Pump cover is not correctly assembled.

▶

Correctly assemble the pump cover.

Detergent dosage is too high.

Summary of Contents for WAJ240L3SN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAJ240L3SN en User manual and installation instructions ...

Page 2: ...ng the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 17 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 23 10 Accessories 26 11 Laundry 26 11 1 Preparing the laundry 26 12 Detergents and care products 27 13 Basic operation 27 13 1 Sw...

Page 3: ... Cleaning the drum 32 16 2 Cleaning the detergent drawer 32 16 3 Cleaning the drain pump 33 17 Troubleshooting 36 17 1 Emergency release 45 18 Transportation storage and disposal 45 18 1 Removing the appliance 45 18 2 Inserting the transit bolts 45 18 3 Using the appliance again 45 18 4 Disposing of old appliance 46 19 Customer Service 46 19 1 Product number E Nr and production number FD 46 20 Con...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Page 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Page 7: ...age 46 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Page 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Page 11: ...washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn redu...

Page 12: ...e properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 26 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear af...

Page 13: ... of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses and power cord between the wall and the ap pliance Note If you want to install the wash ing machine with a dryer as a washer dry...

Page 14: ...ews for the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose ...

Page 15: ...serve the draining heights The draining heights are minimum 60 cm maximum 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 26 Plastic pipe with rubber sleeve Fix and secure the water outlet hose with an el bow Page 26 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance fro...

Page 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 47 2 Check the mains plug is inserted pro...

Page 17: ... as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 33 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the information in the programme de scri...

Page 18: ...artment Fabric softener 3 Compartment I Detergent for prewash 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 23 2 Programme selector Page 27 3 Display Page 20 4 Buttons Page 22 ...

Page 19: ...drawer 4 Pour approx 1 litre of tap water into compartment II 5 Pour washing powder into com partment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press to start the programme a The display shows the remaining programme duration a ...

Page 20: ...pro gramme time remaining in hours and minutes 10h 1 Ready in time Buttons Page 22 8 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 1200 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining Wash Programme status Rinse Programme status Spin Programme status Rinse Hold Programme status End End of pro gramme Programme ...

Page 21: ...liance has been operated Deactivating the childproof lock Page 30 SpeedPerfect Short wash activated Buttons Page 22 Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Page 22: ...ses The washing result is not affected by this Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed 1200 Adjust the spin speed or activate Rinse Hold Set spin speed in rpm If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated...

Page 23: ...orresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this program...

Page 24: ...clips in a mesh laundry bag Programme setting Max 30 C Max 800 rpm 2 0 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool Programme setting Max 30 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting...

Page 25: ...setting Max 60 C Max 1200 rpm Rapid 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate The maximum load is re duced to 2 0 kg Programme setting Max 30 C Max 1200 rpm 4 0 1 activated ...

Page 26: ...nstall the appliance at a raised height so that it can be easily loaded and unloaded WMZPW20W 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your ...

Page 27: ...rgent and fabric softener Do not use products that have ex pired or are highly congealed Use dyes sparingly as salt may damage stainless steel Do not use color bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the...

Page 28: ...r if Prewash or Ready in time are activated Observe the information about de tergents and care products Page 27 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 17 3 If required add the care product 4 Push in the detergent drawer 13 7 Starting the programme Requirement A programme is set Setting a programme Page 27 Press a The drum rotates and load detec tion takes place T...

Page 29: ...f the water level is high start the Spin programme or select a suitable programme for draining Programmes Page 23 3 Remove the laundry Unloading the laundry Page 29 13 11 Resuming the pro gramme when the pro gramme status is Rinse Hold Requirements Rinse Stop is activated Buttons Page 22 The last rinse cycle of the set pro gramme has ended and the laun dry is in the rinsing water 1 Set the Spin pr...

Page 30: ...are locked a The childproof lock remains active even after the appliance has been switched off and in the event of a power failure 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sek buttons for approx 3 seconds So that the programme currently running is not cancelled the pro gramme selector must be set...

Page 31: ...tting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Programme counter 5 421 Display the number of finished programmes 1 Example ...

Page 32: ...carefully Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 16 1 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of ...

Page 33: ... into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 ...

Page 34: ...remove the pump cap carefully Cleaning the drain pump Requirement The drain pump is empty Page 33 1 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 2 Ensure that the impeller in the drain pump can rotate 3 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 4 Screw the pu...

Page 35: ...rgent from flowing straight into the outlet in the next wash run a suitable programme for draining after you have emptied the drain pump 1 Open the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Select a suitable programme for draining Programmes Page 23 ...

Page 36: ...mode is active Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 33 The water outlet hose is connected too high Install the water ...

Page 37: ...undry distribute themselves better during the spin cycle E 30 10 and or The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Water level measurement system is defective Note With th...

Page 38: ... Reduce the amount of detergent for the next wash ing cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a ...

Page 39: ... Programmes Page 23 Power failure Open the door using the emergency release Emergency release Page 45 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 33 is...

Page 40: ...the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of l...

Page 41: ... feet Aligning the appliance Page 15 Transit bolts have not been removed Removing the transit bolts Page 13 Drum rotates water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix tu...

Page 42: ...e into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance Page 15 The appliance feet are not fixed Secure the appliance feet Aligning the appliance Page 15 Transit bolts have not been removed Removing the transit bolts Page 13 Banging noises rat tling in the drain pump Foreign bodies have got into the ...

Page 43: ... distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum...

Page 44: ...se Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection types Page 15 Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 32 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 45: ...al instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 33 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appliance for transporta tion using transit bolts in order to pre vent damage 1 ...

Page 46: ...ances as applicable throughout the EU 19 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Page 47: ...n 60 C 8 0 3 23 1 550 88 0 59 1200 57 00 Cotton Pre wash 40 C 8 0 3 53 1 250 98 0 44 1200 57 00 Easy Care 40 C 4 0 2 28 0 820 63 0 44 1200 35 00 Mix 40 C 4 0 1 03 0 630 45 0 42 1200 55 00 Wool 30 C 2 0 0 40 0 220 44 0 27 800 30 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tuations in the power...

Page 48: ...n find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of ...

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Page 52: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001737766 9001737766 020722 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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