Bosch WAJ2018SKE Page 44 User Manual And Installation Instructions Download

Page: 44 / 56

Troubleshooting

Errors

Cause

Troubleshooting

The programme does not
start.

Press

Start / Reload

⁠ to start

the programme.

Childproof lock is activated.

▶

→

"Deactivating the childproof

lock", Page 33

Finished in

⁠ is activated.

▶

Check whether

Finished in

⁠ is

activated.

→

"Buttons", Page 25

Laundry is caught in the
door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start / Reload

⁠ to start

the programme.

The door cannot be opened. "– ––" is activated.

▶

Continue the programme by select-
ing

Spin

or ⁠

Drain

and press-

ing

Start / Reload

⁠ .

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→

"Cancelling the programme",

Page 32

Water level is too high.

▶

Start the ⁠

Drain

programme.

Power failure.

▶

Open the door using the emergency
release.

→

"Emergency release", Page 49

The water is not draining.

Drain pipe or water outlet
hose is blocked.

▶

Clean the drain pipe and the water
outlet hose.

Drain pipe or water drain
hose is caught or jammed.

▶

Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.

Drain pump is blocked.

▶

→

"Cleaning the drain pump",

Page 36

"– ––" is activated.

▶

Continue the programme by select-
ing

Spin

or ⁠

Drain

and press-

ing

Start / Reload

⁠ .

The water outlet hose is con-
nected too high.

▶

Install the water outlet hose at a
maximum height of 1 metre.

→

"Technical specifications",

Page 53

Water is not flowing in. De-
tergent is not being dis-
pensed.

You have not pressed

Start /

Reload

⁠ .

▶

Press

Start / Reload

⁠ .

Summary of Contents for WAJ2018SKE

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAJ2018SKE en User manual and installation instructions ...

Page 2: ...7 Preparing the laundry 27 Sorting laundry 28 Degrees of soiling 28 Care symbols on the care labels 28 Detergents and care products 29 Detergent recommendation 29 Detergent dosage 30 Basic operation 30 Switching on the appliance 30 Setting a programme 30 Adjusting the programme set tings 31 Loading laundry 31 Adding detergent and care product 31 Starting the programme 31 Adjusting the Ready in tim...

Page 3: ...akage 47 Odours 48 Emergency release 49 Transportation storage and disposal 49 Disposing of old appliance 49 Removing the appliance 50 Inserting the transit bolts 50 Using the appliance again 50 Customer Service 51 Product number E Nr and pro duction number FD 51 Consumption values 52 Technical specifications 52 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...ck Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cr...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WA...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...s the maximum value specified a pressure reducing valve must be installed between the drinking water connection and the hose set of the appliance Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have ...

Page 12: ...ry without prewash Washing with prewash increases the programme duration and in creases energy and water con sumption The appliance has a continuous automatic load adjustment function Depending on the type of fabric and load capacity the continuous automatic load adjustment func tion optimally adjusts the water consumption and programme dur ation Energy saving mode If you do not use the appliance ...

Page 13: ...e the instructions for the installation location Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of t...

Page 14: ... joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is required Only install the ap pliance under neath a continuous worktop that is se curely connected to adjacent cabin ets Installation location Requirements On a wall Do not trap the hoses between the wall...

Page 15: ...n the four cover caps 6 Press down on the four cover caps Connecting the appliance Connect your appliance to the power supply water inlet and water outlet Connecting the water inlet hose Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Connect the water inlet hose 2 1 ...

Page 16: ...ge into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 26 Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the wa ter outlet hose with an elbow Page 26 Connecting the appliance to the electricity supply Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power ca...

Page 17: ...rn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height ...

Page 18: ... of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 36 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 16 7 Transit bolts Page 14 ...

Page 19: ...er softener Bleach Stain remover 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 4 1 1 3 3 1 Programmes Page 22 2 Programme selector Page 30 3 Buttons Page 25 4 Display Page 20 ...

Page 20: ...y in time The programme end has been set and the remaining number of hours is displayed Buttons Page 25 8 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be started or contin ued Wash Programme status Rinse Programme status Spin Programme s...

Page 21: ...sed voltage drops Error code Fault display Signal Page 42 Note The programme is interrupted Voltage control system Flashes The automatic voltage control system detects unauthorised voltage drops Error code Fault display Signal Page 42 Note The programme duration is extended Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and c...

Page 22: ...ble as a short programme for normally soiled laundry when you activate SpeedPerfect If Speed Perfect is activated the maximum load capacity is reduced to 5 kg 8 90 1000 Cottons Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note To save energy the actual washing temperature may deviate from the set washing temperature The washing performance meets legal r...

Page 23: ... 1000 Easy Care Wash items made from synthetic or blended fabrics 4 40 1000 Delicates Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 30 800 Wool Hand or machine washable items that are made from wool or contain wool To prev...

Page 24: ...ense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 30 1000 Sportswear Wash sports and leisure items made from synthetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Care programme to wash heavily soiled laundry 2 40 800 1 The specified value is rounded ...

Page 25: ...y included in the set number of hours Once the programme has started the pro gramme duration is displayed Spin Speed 0 1000 rpm Adjust the spin speed or deactivate the spin cycle If 0 is selected the water is drained and the spin cycle is deactivated at the end of the wash ing cycle The laundry stays wet inside the drum Spin Speed 1000 Adjust the spin speed or activate Rinse Hold If is selected th...

Page 26: ...he standard water in let hose with a longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please re...

Page 27: ...marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all...

Page 28: ...rt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols o...

Page 29: ...ubstances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information is intended to help you to choose the right detergent for your items Fabrics Detergent Programme Temperature Heat resistant white fabrics made from cotton or linen Standard detergent with op tical brighteners Cottons From cold up to 90 C ...

Page 30: ...m II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operat...

Page 31: ... Page 27 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry trapped in the door Close the door Adding detergent and care product Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely Requirement Find out the optimum dosage for detergent and care product Page 29 1 Pull out the ...

Page 32: ...or remove laundry 3 Close the door 4 Press Start Reload Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Press Start Reload 2 Open the door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high star...

Page 33: ... buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sec buttons for approx 3 seconds So that the programme currently running is not cancelled the pro gram...

Page 34: ...your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the audible signal emitted when selecting the buttons Changing the basic settings 1 Set the programme selector to po sition 1 ...

Page 35: ...mp cloth The appliance parts remain clean and hy gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C an...

Page 36: ... e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Turn of...

Page 37: ...mperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely ...

Page 38: ... maintenance flap Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Drain pro gramme after you have emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the Drain programme Cleaning the water outlet hose at the siphon If the water outlet hose at t...

Page 39: ...essure is too low Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for Rinse Spin or Drain 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely Requirem...

Page 40: ...safety informa tion Page 4 to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 39 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Page 41: ...Cleaning and servicing en 41 2 1 ...

Page 42: ...Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 36 The water outlet hose is con nected too high Install the water outlet hose a...

Page 43: ...h Start the Drain programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme flashes Door is not closed 1 Close the door 2 Press Start Reload to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 51 Malfunctions Errors Cause Troubleshooting The applianc...

Page 44: ...Cancelling the programme Page 32 Water level is too high Start the Drain programme Power failure Open the door using the emergency release Emergency release Page 49 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or t...

Page 45: ... action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is to...

Page 46: ... into the detergent drawer Not a fault normal operating noise Banging noises rattling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 36 Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance Page 16 The appliance feet are not fixed Secure the appliance feet Aligning the appliance Page 16 Transit bolts have not been re...

Page 47: ... laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Detergent residue on the damp washing Detergents may contain wa ter insoluble substances that deposit on the laundry Start the Rinse programme Detergent residue on the dry laundry Detergents may contain wa ter insoluble substances that d...

Page 48: ...en Troubleshooting 48 Odours Errors Cause Troubleshooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 35 ...

Page 49: ...s Disposing of old appliance Valuable raw materials can be re claimed by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock...

Page 50: ... bolts Secure the appliance for transporta tion using transit bolts in order to pre vent damage 1 Remove the four cover caps If necessary use a screwdriver to remove the cover caps Keep the cover caps 2 Insert the four sleeves 3 Insert all screws into the four transit bolts and tighten slightly 4 Insert the power cord into the holder and tighten all four screws for the transit bolts with a WAF 13 ...

Page 51: ...e that your appliance is re paired by trained Customer Service technicians using genuine spare parts including after the manufac turer s warranty has expired Detailed information about the war ranty period and terms of warranty in your country are available from Cus tomer Service your dealer or our website When contacting Customer Service you will need the product number E Nr and the production nu...

Page 52: ...d on programme dependent spin speed limit and maximum loads 3 Information for test institutes During a test in compliance with the applicable standard EN60456 you must select the maximal possible spin speed 4 Programme setting at maximum speed for testing and energy labelling in accordance with Direct ive 2010 30 EU with cold water 15 C These programmes are suitable for cleaning normally soiled co...

Page 53: ...er consumption Off mode 0 12 W Left on mode 0 50 W Water pressure Minimum 100 kPa 1 bar Maximum 1000 kPa 10 bar Length of the water in let hose 150 cm Length of the water outlet hose 150 cm Length of the power cord 160 cm Max draining height 100 cm 1 Depending on the appliance specifications ...

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Page 56: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory Robert Bosch Hausgerät...

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Bosch WAJ2018SKE, User Manual And Installation Instructions

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