Troubleshooting
en
43
Troubleshooting
17 Troubleshooting
Troubleshooting
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
Cause and troubleshooting
The display goes out
and
Start / Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a
The symbol lights up again.
"E:36 / -10"
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 38
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
"E:36 / -25 / -26"
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 38
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow →
.
