15
7/2009
EN
Troubleshooting
The following table provides solutions for problems and
glitches that may arise as you use your TASSIMO machine.
If you do not ind a solution for your speciic problem, or the
problem persists after troubleshooting please contact
TASSIMO
Customer Service at 1-77-TDISCS1 (1-77-4-771)
.
!
Note:
If piercing unit is missing,
it may be purchased from TASSIMO
or Bosch Customer Service Department
at 1-877-TDISCS1 or only in the USA on www.tassimo.com.
Problem
Possible cause
Solution
Appliance not working;
no symbols light up.
There is no power supply.
Check that the appliance is
properly plugged into the
power supply.
Machine brews but no
drink dispensed.
The water tank was removed
during the brewing process or
there is air in the system.
Replace the water tank in the
appropriate position in your
TASSIMO machine. Start a
cleaning process with the
Service T DISC.
The loat in the water tank is
stuck.
Clean the water tank and
ensure the loat can move.
O
Automatic mode
not working, appliance
remains in stand-by
mode.
No T DISC inserted.
Check if T DISC has been
inserted.
The barcode could not be
detected.
Clean the bar code reading
window and try again or
smooth the barcode on the
T DISC out with your thumb.
Use another T DISC.
If problems persist contact
TASSIMO Customer Service
Department at 1-877-
TDISCS1.
O
Automatic mode
skipped, appliance
goes straight to
N
Manual mode.
The barcode could not be
detected.
Clean the bar code reading
window.
Use another T DISC.
You can still prepare the drink
by holding down the start /stop
button.
More Customer Service information is available online at www.tassimo.com
TAS45 USA 090724.indd 15
24.07.2009 11:23:05
