4
en
Troubleshooting
The following table contains solutions to problems or faults which may occur during
operation of the appliance and that can be easily rectified at home. If you are not
satisfied with the solutions provided here, please contact our Customer Service
department.
Further customer service information can also be found online:
www.bosch-home.com
www.tassimo.com
Problem
Cause
Solution
No LED is lit.
The appliance is in idle
mode.
Press
Start / Stop
button.
The controls do not
respond to touch.
Technical fault.
Unplug the mains plug. Wait for approx.
5 minutes. Re-insert the mains plug into the
socket.
The control panel is
dirty.
Unplug the mains plug. Clean the display
elements/controls with a soft, damp cloth. Re-
insert the mains plug into the socket.
The appliance is not
working and none of
the display elements
are lighting.
The appliance has no
power supply.
Check to see whether the appliance is
connected to the mains.
The brewing starts,
however there is no
beverage dispensed.
The water tank is not
inserted correctly.
Check that the water tank is correctly inserted.
The water tank was
removed during the
brewing stage or there
is air in the system.
Start the cleaning process with the orange
Service T DISC. Please refer here to the section
First Time Use
, Steps 2 – 14.
The float in the water
tank is stuck.
Clean the water tank and free the float.
The brewing will not
start.
No T DISC inserted.
Check that a T DISC has been inserted.
The appliance does
not recognise the
T DISC bar code.
The displays/buttons
for drink intensity,
drink temperature and
drink size are flashing.
Clean the T DISC reading window with a soft,
damp cloth.
Smooth out the foil of the T DISC with your
finger so that the bar code can be read.
Use a new T DISC.
If the problem persists, contact the TASSIMO
careline.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp cloth,
paying particular attention to the lid area.
The appliance was not
plugged in when the
T DISC was inserted.
Check that the appliance is plugged into the
power supply before inserting the T DISC.
