30
Robert Bosch Hausgeräte GmbH
en
Problem
Possible cause
Solution
Brewing unit cannot be
securely closed.
Piercing unit / T DISC holder is
not properly inserted.
Insert the T DISC holder and
piercing unit properly.
The T DISC is not inserted
properly.
Reinsert the T DISC and make
sure it is properly positioned.
The brewing unit is not properly
closed.
Push the clamp down firmly
until it audibly clicks into place.
Water dripping from the
brewing unit.
The T DISC is damaged or
leaky.
Stop the brewing process, re
move the T DISC and clean the
brewing unit.
The piercing unit is either
not inserted or not inserted
properly.
Check to ensure that the pierc
ing unit is inserted properly.
Water on the surface
under the cup stand.
Water from condensation.
Condensation may occur and
is not a fault. Remove it by wip
ing with a cloth.
Service T DISC is dam
aged or lost.
The Service T DISC must al
ways be used for cleaning and
descaling processes.
Look for the Service T DISC in
the storage compartment at the
back of the appliance.
The Service T DISC can be
obtained from the Bosch
customer service department
(article no. 611632, for contact
details, see page 154).
P
“Fill tank” lights up
even though there is
sufficient water in the
tank.
The float in the water tank is
stuck.
Clean the water tank and en
sure that the float can move.
P
7d
and
Q
7e
are
flashing simulta neously
and it is not possible to
prepare drinks.
There is a fault on the machine. Turn the machine off using
the on/off switch, wait approxi
mately 5 minutes and turn the
machine back on. If
P
7d
and
Q
7e
are still flashing, please
contact the TASSIMO careline.
08 00 032 88 33 (UK only).
Q
“Descale” flashes
even though you are
using soft water.
Even soft water contains small
amounts of dissolved lime.
Descale the appliance.
Special descaling agents can
be obtained from
www.tassimo.com, the Bosch
customer service department
(article no. 310967, for contact
details, see page 154) or from
your retailer.
More Customer Service information is available online at www.tassimo.com
