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Troubleshooting

 en

51

Fault

Cause and troubleshooting

Rust spots on cutlery.

1.

Remove any spilled special salt from the tub.

2.

Screw the cap of the special salt dispenser on tight.

Detergent residue is
present in the deter-
gent dispenser or the
tablet collecting tray.

Spray arms were blocked by tableware so detergent
was not rinsed out.

Check that the spray arms are not blocked and can
rotate freely.

Detergent dispenser was damp when detergent was
added.

Only add detergent to a detergent dispenser when
dry.

Special salt refill indic-
ator lights up.

Insufficient special salt.

Add Special salt → 

Page 27

.

Sensor does not detect special salt tablets.

Do not use special salt tablets.

Summary of Contents for SMV8YCX03E

Page 1: ...s bosch home com welcome Dishwasher SMV8YCX03E en Information for Use Connect your dishwasher with Home Connect today Get the app Scan QR code Google Play and the Google Play logo are trademarks of Google LLC Apple and the Apple logo are trademarks of Apple Inc ...

Page 2: ...sing yourself with your appliance 14 5 1 Appliance 14 5 2 Controls 16 6 Programmes 18 6 1 Information for test institutes 19 6 2 Favourite 19 6 3 Intelligent 20 7 Additional functions 21 8 Features 22 8 1 Top basket 22 8 2 Etagere 23 8 3 Bottom basket 23 8 4 Folding prongs 23 8 5 Cutlery drawer 24 8 6 Extra Clean Zone 25 9 Before using for the first time 26 9 1 Performing initial start up 26 10 Wa...

Page 3: ...Connect quick start 40 16 2 Remote Start 40 16 3 Data protection 41 17 Cleaning and servicing 41 17 1 Cleaning the tub 41 17 2 Cleaning products 41 17 3 Tips on appliance care 42 17 4 Machine Care 42 17 5 Filter system 43 17 6 Cleaning spray arms 44 18 Troubleshooting 46 18 1 Clean wastewater pump 52 19 Transportation storage and disposal 52 19 1 Removing the appliance 52 19 2 Protect appliance fr...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose cont...

Page 6: ...the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continu ous worktop that is securely connected to adjacent cabinets 1 5 Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on...

Page 7: ...p points can cause injuries Arrange knives and utensils with sharp points in the cutlery bas ket with the points downwards on the knife shelf or in the cut lery drawer WARNING Risk of scalding If you open the appliance door while the programme is running hot water may splash out of the appliance Open the appliance door carefully if the programme is still run ning WARNING Risk of electric shock An ...

Page 8: ... services Page 53 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed with a special connection cable which is available from the manufacturer or his Customer Service 1 7 Risk to children WARNING Risk of suffocatio...

Page 9: ...hed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the appli ance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinki...

Page 10: ...en the appliance and the water pipe The pipes sup plied for the drinking water and waste water connections are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If...

Page 11: ...ng Page 11 3 3 Zeolith drying The appliance features a Zeolith con tainer Zeolith drying lets you save energy Zeolite is a mineral that can store moisture and heat energy and then release them again During dishwashing heat energy is used to heat up the washing water and dry the mineral During the drying phase moisture from the interior of the dishwasher is stored in the mineral and heat energy is ...

Page 12: ...onsumption increases and the drying phase is usually shortened Overview of basic settings Page 37 4 Installation and con nection To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe cified criteria and the installation in structions 4 1 Scope of supply After unpacking all parts check for any damage in transit and complete ness of the delivery If ...

Page 13: ...f the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged 4 4 Drinking water connec tion Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appliance you must...

Page 14: ...your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 2 1 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD num ber Page 54 The data you need for Customer Service Page 53 1 Depending on the appliance specifications ...

Page 15: ...et collecting tray where they can fully dissolve 7 Top basket Top basket Page 22 8 Cutlery drawer Cutlery drawer Page 24 9 EmotionLight Interior lighting of the appliance 10 Cutlery shelf1 Cutlery shelf Page 23 11 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 12 Intake openi...

Page 16: ...g off the appliance Page 36 Terminating the programme Page 36 2 Programme buttons Programmes Page 18 3 Info button If you press the display shows in formation about selected pro grammes basic settings and addi tional functions If you press for approx 3 seconds you can open the menu Changing basic settings Page 39 4 Display The display shows information about programmes basic settings or addi tiona...

Page 17: ...hese buttons to scroll between the basic settings Changing basic settings Page 39 12 Display1 The display shows information about programmes basic settings or addi tional functions You can change the basic settings via the display and the setting buttons 13 Display Remote Start 1 If you have activated the function and are controlling the appliance via the Home Connect app the display lights up on ...

Page 18: ...temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Intensive 70 Tableware Pots and pans non fragile tableware and cutlery Level of soiling Stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Dry Auto 45 65 Tableware Mixed tableware and cutlery Level of soiling Common hous...

Page 19: ...loaded Machine Care 70 C Favourite Favourite Page 19 1 Factory setting Note The relatively long running time in the Eco 50 programme is due to longer soaking and drying times This results in optimal consumption val ues 6 1 Information for test insti tutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tes...

Page 20: ...gramme and the additional function are saved Tip To reset the programme to the pre rinse programme stored at the factory use the Home Connect app1 or reset your appliance to the factory settings 6 3 Intelligent Optimise the programme via the Home Connect app through your as sessment of the result The appliance will adjust the cleaning or drying in tensity or the programme duration depending on you...

Page 21: ... an extra long period Especially suitable for cleaning chopping boards or baby bottles Continuous use of this function increases the hygiene status This will increase the running time and en ergy consumption IntensiveZone Switch on with mixed loads containing tableware with different soiling levels e g place very soiled pots and pans in the bot tom basket and normally soiled tableware in the top b...

Page 22: ...items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenly to the right level C...

Page 23: ... up 8 3 Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 8 4 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appl...

Page 24: ...utlery drawer to make more space for longer wider items of cutlery Reorganising cutlery drawer You can fold down the side shelves and front prongs to make more space for longer wider items of cut lery 1 To fold down a side shelf push the lever forwards and fold down the side shelf 1 2 2 To fold down the front prongs push the lever forwards and fold down the prongs 1 Tip If you want to return the c...

Page 25: ...F 3 Push in the top basket Cleaning Extra Clean Zone Limescale and soiling from the dish washing water can block the nozzles Note Always operate the appliance with the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that ...

Page 26: ...Con nect app on your mobile device 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for approx 3 seconds 7 Add detergent Page 30 8 Start the Programme with the highest cleaning temperature without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using ...

Page 27: ...ater hardness 5 Press or repeatedly until the right water hardness has been set The value 16 20 is set at the fact ory 6 To save the settings press for approx 3 seconds 10 3 Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The consumption of s...

Page 28: ...is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Water hardness 4 Press or repeatedly until the display shows 0 8 5 To save the settings press for approx 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated 10 5 Regeneration of the wa ter softening ...

Page 29: ...d rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position 11 2 Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 To open the basic settings press for appr...

Page 30: ...bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Tip Suitable detergents are available online via our website or from Cus tomer Service Page 53 Tabs Tabs are suitable for all cleaning functions and do not need to be measured out With shorter programmes tabs some times do not dissolve entirely and leave r...

Page 31: ...ased frothing and damage the ap pliance Detergent containing chlorine Chlorine residue on tableware may present a risk to health 12 3 Information on deter gents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect ...

Page 32: ...on a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder deterg...

Page 33: ...e or highly acidic cleaning solutions in par ticular commer cial or industrial cleaners are not safe to use in the dishwasher with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem perature of the programme is too high Select a pro gramme w...

Page 34: ... so no wa ter can collect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser 13 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result...

Page 35: ...program ming You can delay the start of the pro gramme by up to 24 hours 1 Press 2 Press or repeatedly until the display shows the right time Depending on the setting of the time display the end of the pro gramme is shown on the display by Finish in e g 3h 25min or Finish at e g 15 20 hours You can change this setting in the Ba sic settings 3 To activate timer programming press Note To deactivate ...

Page 36: ...o end a programme early or to switch from a programme that has already started you will need to can cel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a The programme is cancelled and ends after approx 1 minute 14 8 Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme curre...

Page 37: ...ws the time when the programme will end e g 15 20 hours Sprache Lan guage See selection on the appliance Select the menu language Water hardness 0 62 16 20 medium1 Set the water hardness Overview of water hardness set tings Page 26 Rinse aid dis penser 0 6 51 Set or switch off the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 29 Sensor setting Standard1 Sensitive Very se...

Page 38: ...ight on1 off Switch Time light on or off While the programme is running status information is projected onto the floor below the appliance door e g the remaining running time If the base panel is pulled forwards or if the appliance is installed at eye level with the cabinet front fitted flush the dis play is not visible Start programme Eco 50 C1 Last programme Set a default programme for when the ...

Page 39: ...ct app 1 Open the appliance door 2 Press 3 To open the basic settings press for approx 3 seconds 4 Press repeatedly until the display shows the required setting 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for approx 3 seconds 7 Close the appliance door 15 3 Setting the time 1 To open the basic settings press for approx ...

Page 40: ...Start the Home Connect app and set up access for Home Connect The Home Connect app guides you through the entire login pro cess Connecting the appliance to WLAN home network Wi Fi Requirements The Home Connect app is installed on your mobile device Wi Fi is activated on the router The appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Ho...

Page 41: ...nnection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protecti...

Page 42: ... https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limes cale Liquid machine care product or machine descaler in powder form Appliance interior e g bottle hung in the cut lery basket or powder in the interior 2 Food remnants and ...

Page 43: ...ilters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Press a Machine Care is run a Once the programme has ended the indicator for Machine Care goes out ...

Page 44: ...il ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly...

Page 45: ...ray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 46: ... Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Fault Cause and troubleshooting E 3200 or indicator for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the wa...

Page 47: ...e on E 6102 lights up Not an appliance fault Wastewater pump is blocked or the cover of the wastewater pump is loose 1 Clean the wastewater pump Clean wastewater pump Page 52 2 Secure the cover of the wastewater pump so it clicks into position Clean wastewater pump Page 52 E 6103 lights up Wa ter is not drained Not an appliance fault Siphon connection is still closed or the wastewater hose is kink...

Page 48: ...E 9240 lights up Filters are soiled or blocked Clean the filters Cleaning filters Page 43 All LEDs lit up or flashing Electronics have detected a fault 1 Press the main switch button for approx 4 seconds The appliance is reset and restarted 2 If the problem occurs again Switch off the appliance Pull out the mains plug or switch off the fuse in the fuse box Wait at least 2 minutes Switch on the fus...

Page 49: ...rotation Spray arm nozzles are blocked Clean the Spray arms Page 44 Filters are soiled Clean the filters Cleaning filters Page 43 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 43 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Programmes Page 18 Adjust the sensitivity of the sensors Sensors Pa...

Page 50: ...ge 29 Detergent residue is present in the final rinse Lid of the detergent dispenser is blocked by tableware items and will not open fully 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by table ware Arrange tableware Page 33 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fragrance dispensers in the tablet collecting tray...

Page 51: ...or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arms are not blocked and can rotate freely Detergent dispenser was damp when detergent was added Only add detergent to a detergent dispenser when dry Special salt refill indic ator lights up Insufficient special salt Add Special salt Page 27 Sensor does not detect special salt ta...

Page 52: ...the pump cover using a spoon and grip it by the crosspiece 6 Lift the pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation...

Page 53: ...he supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door wil...

Page 54: ... your appliance s de tails and the Customer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for p...

Page 55: ...the copyright holders as free or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect app Profile Legal information Licence Information 2 You can download the licence in formation on the brand product web site Please search on the product website for your appliance model and additional...

Page 56: ... de clares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements 1 A detailed Declaration of Conformity can be found online at www bosch home co uk among the additional documents on the product page for your appliance 1 Only applies to Great Britain 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ ...

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Page 60: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001770910 9001770910 020706 650 P5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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