Bosch SMV6EDX57E Information For Use Download Page 51

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Troubleshooting

Fault

Cause

Troubleshooting

Appliance interior still wet
after wash cycle.

Not a fault. The condensa-
tion drying principle causes
water droplets in the tub –
they are indeed desirable
here. The moisture in the air
condenses on the inside
walls, runs off and is
pumped out.

No action required.

Food remnants are left on
tableware in the top basket.

Tableware in the top basket
was placed too close to-
gether or top basket is over-
filled.

▶

Arrange tableware in the top basket
with sufficient space in between.
Position large items of tableware at
an angle, e.g. pans and ovenproof
dishes.

‒

Activate the Extra Clean Zone
function in the top basket.

→

"Selecting Extra Clean

Zone", Page 24

Remnants of food on table-
ware.

Tableware is placed too
close together or basket is
overfilled.

Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.

Avoid points of contact.

Spray arm rotation is
blocked.

▶

Arrange tableware so that it does
not obstruct spray arm rotation.

Spray arm nozzles are
blocked.

▶

Clean the "Spray arms"

→

Page 45

Filters are soiled.

▶

Clean the filters.

→

"Cleaning filters", Page 44

Filters are inserted incor-
rectly and/or not engaged.

Insert the filters properly.

→

"Filter system", Page 44

Engage the filters.

Washing programme selec-
ted too weak.

▶

Select a more intensive washing
programme.

→

"Programmes", Page 18

▶

Adjust the sensitivity of the sensors.

→

"Sensors", Page 11

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

▶

Only remove large remnants of food
and do not prerinse tableware.

▶

Adjust the sensitivity of the sensors.

→

"Sensors", Page 11

Summary of Contents for SMV6EDX57E

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMV6EDX57E en Information for Use ...

Page 2: ...s 20 Features 21 Top basket 21 Bottom basket 22 Cutlery basket 23 3rd basket 23 Etagere 23 Folding prongs 24 Knife shelf 24 Extra Clean Zone 24 Basket heights 25 Before using for the first time 26 Performing the initial configura tion 26 Water softening system 26 Overview of water hardness set tings 26 Setting the water softening sys tem 27 Special salt 27 Switching off the water softening system ...

Page 3: ... system 44 Cleaning spray arms 45 Troubleshooting 46 Appliance safety 46 Error code Fault display Sig nal 47 Washing results 49 Home Connect problem 56 Information on display panel 56 Malfunctions 57 Mechanical damage 58 Noise 59 Clean wastewater pump 60 Transportation storage and disposal 60 Removing the appliance 60 Protect appliance from frost 60 Transporting the appliance 61 Disposing of old a...

Page 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dre...

Page 5: ...t possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Page 6: ...at the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on p...

Page 7: ...d utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of ...

Page 8: ...d only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it an...

Page 9: ...door and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain r...

Page 10: ...em to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine...

Page 11: ... AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water c...

Page 12: ...ted at the factory to check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Further information documents Installation material Steam guard plate Salt filling aid funnel Mains cable Quick reference guide Installing...

Page 13: ...iance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 62 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connecting the appliance to the electricity suppl...

Page 14: ...ith your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Rating plate Rating plate with E number and FD number Page 62 The data you need for Customer Service Page 61 1 Depending on the appliance specifications ...

Page 15: ...ser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 21 8 3rd basket 3rd basket Page 23 9 Cutlery shelf1 Cutlery shelf Page 23 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 45 11 Filter system Filter system Page 44 12 Cutlery basket C...

Page 16: ...etting buttons Changing basic settings Page 40 4 Timer programming and setting but tons Setting timer programming Page 35 Changing basic settings Page 40 5 Remote Start Remote Start Page 41 6 Programme buttons and additional functions Programmes Programmes Page 18 Additional functions Additional functions Page 20 7 Start button Starting the programme Page 35 8 WLAN display Home Connect Page 40 9 W...

Page 17: ...pliance en 17 12 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 29 13 button If you press for approx 3 seconds you can open the basic settings Changing basic settings Page 40 1 Depending on the appliance specifications ...

Page 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Dry All Additional fun...

Page 19: ...ry IntensiveZone SpeedPerfect Additional functions Page 20 Express 65 1h Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Dry EfficientDry Additional functions Page 20 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and ...

Page 20: ...s 3 Press the right programme button Programmes Page 18 4 Press the button for the relevant additional function Additional functions Page 20 5 Press for 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or reset your appliance back to the factory settin...

Page 21: ...button lights up when automatic door opening is activ ated With the setting o 02 automatic door opening cannot be deactivated in the Eco 50 C pro gram Efficient Dry Page 12 Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups glasses and small items of ta...

Page 22: ...el Check that the basket is level on both sides 5 Release the levers a The basket clicks into position 6 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 28 5 cm can be arranged in the bot tom basket as shown 1 Depending on the appliance specifications ...

Page 23: ...bleware e g small cups bowls or cooking spoons Moving the side shelf in the 3rd basket You can move the side shelf in the 3rd basket to wash stemware in the top basket 1 Move the side shelf to the left 2 Arrange the stemware in the top basket Etagere Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do ...

Page 24: ... the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery Extra Clean Zone Use the Extra Clean Zone in the top basket to clean soiled tableware thor oughly e g muesli bowls Selecting Extra Clean Zone Note Consumption will increase if you operate your appliance with the Extra Clean Zone switch...

Page 25: ... top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket Basket heights Set the baskets at the right height Level Top basket Bottom basket 1 max ø ...

Page 26: ...e recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 37 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing results you can...

Page 27: ...efill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The consumption of special salt depends on the water hardness The higher the water hard ness the greater the consumption of special salt ATTENTION Detergent may damage the water softening system Only fill the dispenser of the wa ter softening system with special dishwasher salt Special sa...

Page 28: ...tening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water softening system the appli ance performs regeneration of the water softening system at regular in tervals Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro grammes It will in...

Page 29: ...e the amount of rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press repeatedly until the display shows the value set at the factory r 05 4 Press or repeatedly until the right amount of rinse aid has been set A low setting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse...

Page 30: ...ammes Page 18 tabs sometimes do not dissolve entirely and leave residues of detergent This may im pair the cleaning effect Detergent Description Powder deter gent Powder detergent is re commended for shorter Programmes Page 18 The dosage can be adjus ted to the level of soiling Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes Page 18 without PreRinse Somet...

Page 31: ... taining chlorine Chlorine residue on table ware may present a risk to health Information on detergents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water so...

Page 32: ... detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder detergent and ...

Page 33: ...in the dishwasher with alu minium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programme has ended take glass ware and cutlery out of...

Page 34: ...ARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean...

Page 35: ...ion Tip To deactivate timer program ming press or repeatedly until 00h 00m appears in the dis play Starting the programme Press a The programme has ended when the display shows 00h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gr...

Page 36: ...door a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on th...

Page 37: ...id Page 29 Switch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 11 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot wa...

Page 38: ...ff Start programme SP 01 1 SP 00 SP 01 Set a default programme for when the appliance is switched on With the setting SP 00 the last programme selected is set by de fault when the appliance is switched on With the setting SP 01 the Eco 50 programme is set by default when the appliance is switched on Tone volume SL 02 1 SL 00 SL 03 Adjustment of tone volume Level SL 00 switches the signal tone off ...

Page 39: ...l Cn 00 switches the wireless network connection off The basic setting Wi Fi is only avail able once the appliance is connec ted to the Home Connect app Home Connect Page 40 Remote Start rc 01 rc 00 rc 02 Activate or deactivate Remote Start Page 41 The following settings are possible With the setting rc 00 the func tion is permanently deactivated With the setting rc 01 the func tion can be selecte...

Page 40: ...o the Home Connect app Connecting the appliance to WLAN home network Wi Fi Page 40 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruc...

Page 41: ...amme is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press Remote Diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using th...

Page 42: ...the detergent dis penser 3 Select the programme with the highest temperature Programmes Page 18 4 Start the programme without tableware Page 35 Cleaning products Only use suitable cleaning products to clean your appliance Safe use Page 10 Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service T...

Page 43: ... reminder function we re commend performing Machine Care every 2 months Running Machine Care Notes Run the Machine Care programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have ...

Page 44: ...r residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Mak...

Page 45: ...ater may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and scr...

Page 46: ... the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 37 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are soiled Clean the appliance door and door seal with a damp cloth and a little wa...

Page 47: ...perate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 32 00 will light up altern ately or indicator for water supply lights up Supply hose...

Page 48: ...urn off the water tap 2 Call Customer Service Page 61 E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 60 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 60 so it clicks into position E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wast...

Page 49: ... fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 61 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page...

Page 50: ... remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Appliance door does not open automatically at the end of the programme Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Plastic tableware is not dry Not ...

Page 51: ...is placed too close together or basket is overfilled 1 Arrange tableware with sufficient space in between The spray jets must reach the sur faces of the tableware 2 Avoid points of contact Spray arm rotation is blocked Arrange tableware so that it does not obstruct spray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 45 Filters are soiled Clean the filters Cleaning filters Pa...

Page 52: ... is blocked by the tab and will not open Position the tab in the detergent dis penser crosswise not vertically Tabs are used in the quick or short programme Dissolv ing time of the tab is not at tained Select a more intensive Pro gramme Page 18 or use Powder detergent Page 30 Washing effect and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change yo...

Page 53: ...r add special salt 3in1 organic eco detergent is not effective enough Set the Water softening system to the water hardness and use separ ate detergents proprietary deter gent special salt rinse aid Too little detergent is being used Increase the amount of detergent used or change Detergent Page 30 Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 18 Adj...

Page 54: ...redients of food rem nants and tap water limes cale soaplike 1 Check the setting of the water softening system 2 Add special salt Adding special salt Page 27 3 If you are using combined deter gents tabs activate the water softening system Follow the information about deter gents Information on detergents Page 31 Plastic parts inside the appli ance are discoloured Plastic parts inside the appli anc...

Page 55: ... prerinse tableware Adjust the sensitivity of the sensors Sensors Page 11 Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dish washers Use dishwasher proof glasses Glasses are usually only suitable for use in a dishwasher i e long term wear or long term changes must be expected Avoid a lengthy steam phase standing time after wash cycle ends Use a programme wit...

Page 56: ...lished WLAN on router is not act ive Check the wireless network con nection of your router WLAN display is flashing Connection to home net work is not available Activate the wireless network con nection on your router Home Connect cannot be implemented correctly Home Connect set incor rectly Please consult the documents sup plied for Home Connect Technical fault is present Please consult the infor...

Page 57: ...it at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The mains fuse has tripped Check the relevant fuse Mains cable is not inserted 1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programm...

Page 58: ... Wait at least 2 minutes Switch on the fuse in the fuse box or insert the mains plug Switch the appliance on 3 If the problem occurs again Contact customer service Customer Service Page 61 Mechanical damage Fault Cause Troubleshooting Appliance door cannot be closed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whet...

Page 59: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Page 60: ...impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal Removing the appliance 1 Disconnect the appli...

Page 61: ... longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods are available from your specialist dealer or local authority This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical a...

Page 62: ...ed with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned on afterwards The tap only needs ...

Page 63: ...id for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance Declaration of Conformity Declaration of Conformity Declaration of Conformity BSH Hausgeräte GmbH hereby de clares that the appliance with Home Connect functionality conforms to the basic requirements and other relev ant provisions of Directive 2014 53 EU A detailed RED D...

Page 64: ...en Declaration of Conformity 64 AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

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Page 68: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001459180 9001459180 020412 650 A5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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