en
Troubleshooting
42
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.
Error code / Fault display / Signal
Fault
Cause
troubleshooting
E:21-60 will light up altern-
ately.
Appliance has detected cal-
cified heating element.
1.
Descale the appliance.
2.
Operate the appliance with the Wa-
ter softening system.
E:30-00 will light up altern-
ately.
Water protection system is
activated.
1.
Turn off the water tap.
2.
E:31-00 will light up altern-
ately.
Water protection system is
activated.
1.
Turn off the water tap.
2.
E:34-00 will light up altern-
ately.
Water is continuously run-
ning into the appliance.
1.
Turn off the water tap.
2.
E:32-00 will light up altern-
ately or indicator for water
supply lights up.
Supply hose is kinked.
▶
Install the supply hose without
kinks.
Water tap is turned off.
▶
Turn on the water tap.
Water tap is jammed or
furred up.
▶
Turn on the water tap.
The flow rate must be at least 10 l/
min when the water supply is open.
The filters in the water con-
nection of the supply or
AquaStop hose are blocked.
1.
Switch off the appliance.
2.
Pull out the mains plug.
3.
Turn off the water tap.
4.
Unscrew the water connection.
Summary of Contents for SMV4HVX31E
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