Bosch SMV4ECX26E Information For Use Download Page 54

Page: 54 / 64

Troubleshooting

Fault

Cause

Troubleshooting

Excessive formation of foam
occurs.

Detergent or appliance care
product used causes excess-
ive foaming.

▶

Change the brand of detergent.

Home Connect problem

Fault

Cause

Troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

▶

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

▶

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

▶

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

▶

Please consult the information
about support in the documents
supplied for Home Connect.

Information on display panel

Fault

Cause

Troubleshooting

Special salt refill indicator
lights up.

Insufficient special salt.

▶

Add "Special salt"

→

Page 25

Sensor does not detect spe-
cial salt tablets.

▶

Do not use special salt tablets.

Refill indicator for special
salt does not light up.

Water softening system is
switched off.

▶

Setting the water softening system

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

Add "Rinse aid"

→

Page 27

Set the amount of rinse aid to be
dispensed.

→

"Setting the amount of rinse aid",

Page 27

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

▶

Set the amount of rinse aid to be
dispensed.

Display flashes.

Appliance door is not closed
properly.

▶

Close the appliance door.

‒

Arrange the tableware so
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.

Summary of Contents for SMV4ECX26E

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMV4ECX26E en Information for Use ...

Page 2: ...ottom basket 22 Cutlery drawer 22 Etagere 22 Folding prongs 23 Basket heights 23 Before using for the first time 24 Performing the initial configura tion 24 Water softening system 24 Overview of water hardness set tings 24 Setting the water softening sys tem 25 Special salt 25 Switching off the water softening system 26 Regeneration of the water softening system 26 Rinse aid system 27 Rinse aid 27...

Page 3: ...Troubleshooting 44 Appliance safety 44 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 54 Information on display panel 54 Malfunctions 55 Mechanical damage 56 Noise 56 Clean wastewater pump 58 Transportation storage and disposal 58 Removing the appliance 58 Protect appliance from frost 58 Transporting the appliance 59 Disposing of old appliance 59 Customer Service 59 Pr...

Page 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dre...

Page 5: ...t possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Page 6: ...at the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on p...

Page 7: ...d utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of ...

Page 8: ...d only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it an...

Page 9: ...door and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain r...

Page 10: ...em to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine...

Page 11: ...wash use the additional Half Load function 1 The programme will adjust to a lower load and consumption will be reduced Additional functions Page 20 AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing wat...

Page 12: ...alls If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for elec trical connection Page 13 3 Check the Scope of supply and the condition of the applian...

Page 13: ... check that the drinking water connection is not kinked crushed or twisted Electrical connection Connecting the appliance to the electricity supply Notes Please follow the Safety instruc tions Page 4 Connect the appliance to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non ...

Page 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E number and FD number Page 60 The data you need for Customer Service Page 59 1 Depending on the appliance specifications ...

Page 15: ...detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 21 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 42 11 Filter system Filter system Pag...

Page 16: ... indicator Rinse aid system Adding rinse aid Page 27 5 WLAN display Home Connect Page 37 6 Water supply display Display for water supply 7 Programme buttons and additional functions Programmes Programmes Page 18 Additional functions Additional functions Page 20 8 Start button Starting the programme Page 33 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start R...

Page 17: ...r appliance en 17 13 Display The display shows information about the remain ing running time or the basic settings You can change the basic settings via the display and the setting buttons 1 Depending on the appliance specifications ...

Page 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Dry All Additional fun...

Page 19: ...tion val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the rat in...

Page 20: ...e SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro gramme and at any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use If you select this additional function automatic door opening Page 35 in the o02 setting is deactiv ated Half Load Switch ...

Page 21: ...arger items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenly to the right l...

Page 22: ... bottom basket as shown Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards Etagere Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up ...

Page 23: ...e prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery drawer Level Top basket Bottom basket 1 max ø 16 cm 30 cm 31 cm Page 22 2 max ø 18 5 cm 27 5 cm 3 max ø 21 cm 25 cm 1 Depending on the appliance s...

Page 24: ...es we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 35 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing results you...

Page 25: ...ll indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The consumption of special salt depends on the water hardness The higher the water hard ness the greater the consumption of special salt ATTENTION Detergent may damage the water softening system Only fill the dispenser of the wa ter softening system with special dishwasher salt Special salt ...

Page 26: ...ning system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water softening system the appli ance performs regeneration of the water softening system at regular in tervals Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro grammes It will incr...

Page 27: ...ange the amount of rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r05 4 Press repeatedly until the right amount of rinse aid has been set A low setting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse a...

Page 28: ...mes Page 18 tabs sometimes do not dissolve entirely and leave residues of detergent This may im pair the cleaning effect Detergent Description Powder deter gent Powder detergent is re commended for shorter Programmes Page 18 The dosage can be adjus ted to the level of soiling Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes Page 18 without PreRinse Sometim...

Page 29: ... taining chlorine Chlorine residue on table ware may present a risk to health Information on detergents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water so...

Page 30: ... detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder detergent and ...

Page 31: ...in the dishwasher with alu minium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programme has ended take glass ware and cutlery out of...

Page 32: ...ARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean...

Page 33: ...g Tip To deactivate timer program ming press repeatedly until h 00 appears in the display Starting the programme Press a The programme has ended when the display shows 0h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when ...

Page 34: ...door a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the...

Page 35: ...h the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 InfoLight I01 1 I00 I01 Switch InfoLight on or off While the programme is running a spot of light is projected onto t...

Page 36: ...d the running time may increase The following settings are possible With the setting o00 automatic door opening is deactivated in all programmes With the setting o01 automatic door opening is activated in all programmes With the setting o02 automatic door opening is activated only in the Eco 50 C programme Efficient Dry Page 11 Wi Fi Cn0 Cn0 Cn1 Switch the wireless network connec tion on or off Le...

Page 37: ...ess 3 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 4 Press repeatedly until the display shows the required set ting 5 Press repeatedly until the dis play shows the right value You can change several settings 6 To save the settings press for 3 seconds 7 Close the appliance door Home Connect Home Connect Home Connect This appliance is network capable Con...

Page 38: ...router The appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect app scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether ...

Page 39: ...ect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares ...

Page 40: ...y gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your appliance at reg ular intervals Machine Care combined with ma chine care products and machine cleaners...

Page 41: ... will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed ...

Page 42: ...refully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and...

Page 43: ...ray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 44: ... the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 35 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are soiled Clean the appliance door and door seal with a damp cloth and a little wa...

Page 45: ...perate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 32 00 will light up altern ately or indicator for water supply lights up Supply hose...

Page 46: ...urn off the water tap 2 Call Customer Service Page 59 E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 58 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 58 so it clicks into position E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wast...

Page 47: ... fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 59 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page...

Page 48: ... remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Appliance door does not open automatically at the end of the programme Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Plastic tableware is not dry Not ...

Page 49: ...ray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 42 Filters are soiled Clean the filters Cleaning filters Page 41 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 41 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 18 Tableware has been pre cleaned too int...

Page 50: ...and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 28 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Programmes Page 18 Position tableware at an angle Arrange tableware Page 31 Use rinse aid Rins...

Page 51: ...ture is too low Select a programme with a higher washing temperature Programmes Page 18 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 28 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of ...

Page 52: ... the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of f...

Page 53: ...ent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispens...

Page 54: ...t in the documents supplied for Home Connect Information on display panel Fault Cause Troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 25 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refi...

Page 55: ...tripped Check the relevant fuse Mains cable is not inserted 1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 34 Appliance stops during the programme or cuts...

Page 56: ...osed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky ...

Page 57: ...g or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 58: ...impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal Removing the appliance 1 Disconnect the appli...

Page 59: ... longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods are available from your specialist dealer or local authority This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical a...

Page 60: ...ed with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned on afterwards The tap only needs ...

Page 61: ...id for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance Declaration of Conformity Declaration of Conformity Declaration of Conformity BSH Hausgeräte GmbH hereby de clares that the appliance with Home Connect functionality conforms to the basic requirements and other relev ant provisions of Directive 2014 53 EU A detailed RED D...

Page 62: ...en Declaration of Conformity 62 AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 63: ......

Page 64: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001472327 9001472327 020421 650 V5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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