Bosch SMU4HVS01A User Manual Download Page 52

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aus

Troubleshooting

Fault

Cause and troubleshooting

All LEDs lit up or
flashing.

Electronics have detected a fault.

Press the main switch button for approx.
4 seconds.
→

"Controls", Page 16

The appliance is reset and restarted.

If the problem occurs again:

‒

Switch off the appliance.

‒

Pull out the mains plug or switch off the fuse in
the fuse box.

‒

Wait at least 2 minutes.

‒

Switch on the fuse in the fuse box or insert the
mains plug.

‒

Switch the appliance on.

If the problem occurs again:

‒

Contact customer service.
→

"Customer Service", Page 56

Fault

Cause and troubleshooting

Appliance door can-
not be closed.

Door lock has been activated.

▶

Close the appliance door with greater force.

Door cannot be closed due to installation method.

▶

Check whether the appliance has been installed
properly.
When closed, the appliance door, its decor or at-
tached parts should not knock against adjacent
cabinets or the worktop.

Lid on the detergent
dispenser cannot be
closed.

Detergent dispenser or lid are blocked by sticky deter-
gent residue.

▶

Remove detergent residue.

Fault

Cause and troubleshooting

Filling valves making
knocking noises.

Caused by the domestic installation. No appliance
fault present. Does not affect functioning of the appli-
ance.

▶

Can only be remedied in the domestic installation.

Knocking or rattling
noise.

Spray arm is striking tableware.

▶

Arrange tableware so that the spray arms do not
strike tableware.

With a small load the water jets directly strike against
the tub.

▶

Distribute the tableware evenly.

Summary of Contents for SMU4HVS01A

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMU4HVS01A aus User manual ...

Page 2: ...ourite 20 8 Additional functions 20 9 Features 21 9 1 Top basket 21 9 2 Bottom basket 22 9 3 Cutlery basket 23 9 4 Cutlery drawer 23 9 5 Etagere 23 9 6 Folding prongs 23 9 7 Baking sheet spray head 24 9 8 Basket heights 24 10 Before using for the first time 25 10 1 Making settings for initial start up 25 11 Rinse aid system 25 11 1 Rinse aid 25 11 2 Setting the amount of rinse aid 26 11 3 Switchin...

Page 3: ...g products 38 17 3 Tips on appliance care 38 17 4 Machine Care 38 17 5 Filter system 39 17 6 Cleaning spray arms 41 18 Troubleshooting 42 18 1 Clean wastewater pump 54 19 Transportation storage and disposal 54 19 1 Removing the appliance 54 19 2 Protect appliance from frost 55 19 3 Transporting the appliance 55 19 4 Disposing of old appliance 55 20 Customer Service 56 20 1 Product number E Nr prod...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ... cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in...

Page 6: ...mply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause seri ous harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause explo sions Never add solvents to the interior of the appliance Highly...

Page 7: ... still run ning WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appli ance If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with hot appliance parts or he...

Page 8: ... Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts Children may become trapped in the appliance and suffocate Us...

Page 9: ...hildren away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinking water It may con tain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open 1 8 Saf...

Page 10: ...e and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 ...

Page 11: ...ce door 2 Pull the catch of the childproof lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door 4 Environmental protec tion and saving energy 4 1 Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled...

Page 12: ...ctory to check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Further information documents Installation material Steam guard plate Mains cable 5 2 Installing and connecting the appliance You can position your bui...

Page 13: ...ion Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted 5 5 Electrical connection Connect your ap...

Page 14: ...with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD num ber Page 56 The data you need for Customer Service Page 56 1 Depending on the appliance specifications ...

Page 15: ...ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 6 Top basket Top basket Page 21 7 Cutlery drawer Cutlery drawer Page 23 8 Cutlery shelf1 Cutlery shelf Page 23 9 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 41 10 Filter sys...

Page 16: ...ppliance Page 32 Switching off the appliance Page 33 Terminating the programme Page 33 2 Programme button Programmes 3 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 25 4 WLAN display Home Connect Page 36 5 Water supply display Display for water supply 6 Timer programming Setting timer programming Page 32 7 Remote Start Remote Start Page 37 8 button If you press for approx 3 sec...

Page 17: ...tional functions Page 20 11 Door handle1 Open the appliance door Page 31 12 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons 13 Programmes Programmes 1 Depending on the appliance specifications ...

Page 18: ...n the laboratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quence Pots Pans 1 2 05 2 15 2 1 350 1 400 3 10 5 13 5 Tableware Pots and pans non fragile tableware and cutlery Level of soili...

Page 19: ...0 0 800 3 11 5 14 0 Tableware Cleaning delic ate tableware cutlery temper ature sensitive plastics glasses and stemware Level of soiling Lightly adhering fresh food rem nants Particularly gentle Pre Rinse Cleaning 40 C Intermediate rinse Final rinse 60 C Dry Quick 1h 1 1 00 2 1 200 3 10 0 Tableware Mixed table ware and cut lery Level of soiling Common household food remnants lightly dried on Time ...

Page 20: ...e Connect app The pre rinse program is saved to this button at the factory Pre rinse is suitable for all types of tableware The tableware undergoes intermedi ate cleaning via cold rinsing When programmes have been down loaded and on delivery of the appli ance the name of the programme will be displayed in the app The dis play alternately shows APP and the remaining running time Tip You can use the...

Page 21: ... extended Especially suitable for drying plastic parts There is a slight increase in energy consumption and the run time is ex tended 9 Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance 9 1 Top basket Arrange cups glasses and small items of tableware in the top basket You can adjust the height...

Page 22: ...el Check that the basket is level on both sides 5 Release the levers a The basket clicks into position 6 Slide the basket back in 9 2 Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 1 Depending on the appliance specifications ...

Page 23: ... Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up 9 6 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the pr...

Page 24: ...ead Inserting baking sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Tu...

Page 25: ...tart Page 36 Requirement The appliance has been installed and connected Page 12 1 Add rinse aid Page 25 2 Switch on the appliance Page 32 3 Set the amount of rinse aid to be dispensed Page 26 4 Add detergent Page 27 5 Start the Programme with the highest cleaning temperature Page 18 without tableware To remove any marks from water or other residues we recommend you operate the appliance without ta...

Page 26: ...g adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To save the settings press for 3 seconds 11 3 Switching the rinse aid system off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can s...

Page 27: ...deter gent Powder deter gent is recom mended for shorter Pro grammes Page 18 The dosage can be adjusted to the level of soiling Detergent Description Liquid detergent Liquid detergent works faster and is recommended for shorter Pro grammes Page 18 without PreRinse Sometimes liquid detergent may leak out despite the detergent dis penser being closed This is not a fault and is non critical if you re...

Page 28: ...etergent containing chlorine Chlorine residue on tableware may present a risk to health 12 3 Information on deter gents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid ...

Page 29: ...ion a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder deter...

Page 30: ... al kaline or highly acidic cleaning solutions in par ticular commer cial or industrial cleaners are not safe to use in the dishwasher with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem perature of the programme is too high Select a pro...

Page 31: ...a ter can collect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser 13 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in inju...

Page 32: ...tional functions to complete the washing programme selected Note The additional functions which can be used depend on the pro gramme selected Press the button for the relevant additional function Additional functions Page 20 a The additional function is set and the additional function button flashes 14 5 Setting timer program ming You can delay the start of the pro gramme by up to 24 hours 1 Press...

Page 33: ...ton lock Press for approx 3 seconds 14 9 Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro ...

Page 34: ...r00 Intensive drying d00 1 d00 d01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connection Only set the ap pliance to hot water if this can be prepared with little energy and a sui...

Page 35: ...tion can be selected via the button Activating Remote Start Page 37 With the setting rc2 the function is permanently activated This basic setting is not available until after you have connected the device with the Home Connect app Home Connect Page 36 Factory setting rE Start with YES Confirm with Restore changed settings to the factory settings The settings for initial start up must be configured...

Page 36: ... settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 16 1 Home Connect quick start Connect your appliance to a mobile device quickly and easily ...

Page 37: ...ppliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com 16 5 Software update You can use ...

Page 38: ...e Follow the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dishwasher and the control panel regularly using a damp cloth and wash ing up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will pr...

Page 39: ...dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct plac...

Page 40: ... fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into t...

Page 41: ...an the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 42: ...y Childproof lock is activated Open the appliance door Page 31 Fault Cause and troubleshooting E 20 60 lights up al ternately Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 30 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 56 E 31 00 will li...

Page 43: ...liance on E 34 00 will light up alternately Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 56 E 61 03 will light up alternately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if ne cessary C...

Page 44: ...least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 56 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 25 2 Set the amount of rinse ...

Page 45: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Page 46: ...e filters Cleaning filters Page 40 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 39 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food an...

Page 47: ...formance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 27 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 30 Use rinse aid Rinse aid Page 25 Wipeable or water sol ubl...

Page 48: ...lms is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 38 or a machine cleaning product It may not always be possible to completely remove de posits but they are harmless to health The formation of films is due to metal components on silver or aluminium tableware Clean the...

Page 49: ...cleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dishwashers Use dishwasher proof glasses Glasses are usually only suitable for use in a dish washer i e long term wear or long term changes must b...

Page 50: ...your router WLAN display is flash ing Connection to home network is not available Activate the wireless network connection on your router Home Connect cannot be implemented cor rectly Home Connect set incorrectly Please consult the documents supplied for Home Connect Technical fault is present Please consult the information about support in the documents supplied for Home Connect Fault Cause and t...

Page 51: ...1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automatically You did not wait until programme ended Terminate programme Page 33 Appliance stops dur ing the programme or cuts out Appliance door is not closed properly Close the applianc...

Page 52: ...nce door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabinets or the worktop Lid on the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove detergent residue Fault Ca...

Page 53: ...oting aus 53 Fault Cause and troubleshooting Knocking or rattling noise Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Page 54: ... pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation stor age and disposal You can find out here how to prepare your appl...

Page 55: ... tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on...

Page 56: ...mer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from w...

Page 57: ...our appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing...

Page 58: ...z Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 59: ......

Page 60: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001720426 9001720426 020323 ...

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Bosch SMU4HVS01A, User Manual

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